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Reviews of Sandman Signature Calgary Downtown Hotel

4 out of 5
Sandman Signature Calgary Downtown Hotel
888 7th Ave SW, Calgary, AB

Reviews

8.2

Very Good

Rating 10 - Excellent. 869 out of 1807 reviews" "
Rating 8 - Good. 493 out of 1807 reviews" "
Rating 6 - Okay. 213 out of 1807 reviews" "
Rating 4 - Poor. 123 out of 1807 reviews" "
Rating 2 - Terrible. 109 out of 1807 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Was very impressed with this hotel.
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hi Amanda, Thank you for taking the time to share your great experience. We hope to welcome you again.

10/10 Excellent

Gurpreet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is very awsome..easy to roam around downtown as free zone transport is availiable.
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hello Gurpreet, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Jodi

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hello Jodi, Thank you for the excellent review. We hope to welcome you back.

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good location, clean, staff was nice :) the problem was the McDonald’s and circle k across the street.. after dark I wouldn’t recommend hanging around there
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 22, 2024
Hello Diana, Thank you for taking the time to share your positive experience with us. We apologize for any inconvenience caused due to surroundings of the hotel. We hope to welcome you again.

8/10 Good

Anne Marie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 23, 2024
Hello Anne, Thank you for the positive feedback. We hope to welcome you again.

2/10 Terrible

Venus

Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
The young lady that checked us in made the entire stay!! So very friendly!!!!!!!
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the restaurant inside, I liked the timmies across the hotel I liked the circle K store. I noticed the mall was a 15 min walk and if i stayed another day I would of explored more. Such a great stay.
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Dear Valued Guest, we’re really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!

8/10 Good

Goliana

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
There was renovations going on. I like the location of this hotel you can go walking anywhere.
Stayed 1 night in Jan 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for the positive feedback. We hope to welcome you again.

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the space in the family room we stayed in
Stayed 5 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Jeff, Taber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location when you wanna be downtown Calgary. very Accommodating and knowledgeable staff
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for leaving this review. We're so happy that staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!

8/10 Good

Zane

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to shops and SAIT
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for the positive feedback, Zane. We hope to welcome you again.

10/10 Excellent

Millennium Dejen

Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 21, 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

6/10 Okay

Ivy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
Hello Ivy, Thank you for taking the time to share your feedback with us. We appreciate it and hope to welcome you again.

10/10 Excellent

Kirsten, Fort St. John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a hotel by myself staff were very friendly, professional, and informative:) highly recommend:)
Stayed 3 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
Hello Kristen, Thank you for appreciating our staff. We are pleased to see you enjoyed your stay. Hope to welcome you again.

10/10 Excellent

Geetansh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
Hello Geetansh, Thank you for taking the time to provide a positive feedback. We hope to welcome you again.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 14, 2024
Hello Tiffany, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Aman Y - Guest Services Manager on Apr 14, 2024
Hello Lisha, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and personable. Rooms were clean
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 14, 2024
We saw that you gave us an excellent 5-star review and We wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback.

8/10 Good

Hailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was newly renovated and staff were pleasant, only bad thing was the bathroom door didn’t properly close
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 14, 2024
Hello Hailey, We're really grateful and appreciate you taking the time to share your experience with us. Thank you for bringing the issue to our attention so we can have a look on it to elevate future guest experience. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Amanda, London

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 12, 2024
Hello Amanda, thank you for taking your time to share your last with us. We sincerely apologize for not being able to meet your expectations. We would love the opportunity to discuss this further. Would you please call the hotel directly? Hope to welcome you back with a better experience.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mayank Bhargava - General Manager on Apr 11, 2024
Hello Karen, Thank you for the sharing your positive experience with us. We hope to welcome you again.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all the attractions I was interested in
Stayed 4 nights in Apr 2024
Response from Mayank B. - General Manager on Apr 10, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

2/10 Terrible

TIJO

Disliked: Property conditions & facilities
Building seems to be extremely old inside . Wifi is pathetic as its the slowest i have ever experienced . The AC unit is the oldest that anyone can imagine and ia not at all able to cool the room . We had very hard time to sleep in the room as it was very warm inside with AC set to the coolest setting it have. Overall very poor experience for such money
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
Hello Tijo, Thank you for letting us know that you meant to post this review for a different hotel. We hope to welcome you back.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 9, 2024
Hello Brittany, Thank you for taking the time to share your excellent feedback. We hope to welcome you again.

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The heat/ac thing is EXTREMELY loud and goes off multiple times in the night. Other than that, great hotel
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 8, 2024
Hello Claire, Thank you for taking the time to share your experience. We apologize for the inconvenience due to AC in your room. We appreciate your feedback and will address this concern. However, we are thrilled to see you enjoyed your overall stay. Hope to welcome you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2024
Response from Mayank B. - General Manager on Apr 7, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Kick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My goto place when the Oilers play in town
Stayed 1 night in Apr 2024
Response from Mayank B. - General Manager on Apr 7, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Narinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 7, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will staying next time. Helpfull staff.
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 7, 2024
Hello Sandra, Thank you for leaving this review. We're so happy that staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful and friendly--I had a great stay. I especially loved the shower!
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 7, 2024
Hello Robin, Thank you for leaving this review. We're so happy that our staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!

10/10 Excellent

Kyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with room quality and cleanliness.
Stayed 2 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 7, 2024
Hello Kyla, Thank you for taking the time to share your positive experience. We hope to welcome you again.

10/10 Excellent

Tanatswa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 7, 2024
Hello Tanatswa, Thank you for taking the time to leave us an excellent review. We hope to welcome you again.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on Apr 7, 2024
Hello Stephen, We’re really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, quiet, safe, convenient, easy access to public transit, friendly staff, I will definitely come back.
Stayed 2 nights in Apr 2024
Response from Mayank B. - General Manager on Apr 5, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Donna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked the hotel - I was under the impression that breakfast was included in the room fee - when we arrived we were told there is no breakfast included - so that was disappointing. The hot tub was nice - could have been a degree or two warmer.
Stayed 1 night in Mar 2024
Response from Mayank B. - General Manager on Apr 5, 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate your suggestion and we will certainly take a look into them to further elevate our guest’s experience. We hope to welcome you back soon!

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good downtown hotel and walkable to the mall and shops. If not take the tram.
Stayed 2 nights in Mar 2024
Response from Mayank B. - General Manager on Apr 3, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mayank B. - General Manager on Apr 3, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 3, 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We will really appreciate if you can share your stay with us a bit more detailed, so we can work on some things. We hope to welcome you back soon!

10/10 Excellent

Jamie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the underground parking but it was too low to fully open the SUV hatch. I loved the pool and workout room on the mezzanine and the white robes to cover up in. Rain shower head was amazing and loved the makeup mirror!❤️
Stayed 3 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 2, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 2, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We were close to shopping, trains, restaurants and pubs. The room was clean and cozy. 4 elevators with no issues and underground parking
Stayed 3 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 1, 2024
Hello Carrie, we’re grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 1 night in Mar 2024
Response from Mayank B. - General Manager on Mar 31, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 1, 2024
Hello Ashley, Thank you for the positive feedback. We hope to welcome you again.

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the room was nice.
Stayed 1 night in Mar 2024
Response from Mayank B. - General Manager on Mar 31, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Ibrahim

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Mayank B. - General Manager on Mar 31, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mayank B. - General Manager on Mar 31, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Excellent

Micheal

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super smooth and pleasant
Stayed 1 night in Mar 2024
Response from Mayank B. - General Manager on Mar 31, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were friendly and helpful. The hotel is conveniently located to sightseeing in downtown Calgary.
Stayed 2 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Mar 29, 2024
Hi Elizabeth, Thank you for sharing your positive experience. Hope to welcome you again.

10/10 Excellent

Robin

Stayed 2 nights in Mar 2024
Response from Mayank Bhargava - General Manager on Apr 16, 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!