Ratings based on 414 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from A

Acceptable

Posted Mar 22, 2017
This hotel is acceptable, found sheets really starchy which made them quite itchy. Restaurants were poor on both ends of the hotel one being Moxies the other being Denny's. Service and food were poor.
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Posted Mar 20, 2017
Hotel staff were super friendly & helpful. Pool is smaller with no slide but kids still had fun playing. Our soccer team stayed here & they made us welcome banners was a nice touch
Comment from Hotel Management
Mar 21, 2017 by Mary Ann, Hotel Management
We're so happy to have you as our guests. We sincerely appreciate you staying with us. Thanks for the feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff the best

Posted Mar 15, 2017
Stayed for business- rented a meeting room as well! Couldn't find more helpful friendly people. Hotel clean and accessible- always a pleasure going to this hotel!!
Comment from Hotel Management
Mar 21, 2017 by Mary Ann, Hotel Management
Thank you so much! It is a pleasure serving your hospitality needs. See you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Quiet hotel, nicely appointed

Posted Mar 7, 2017
Cons: We had a little trouble sleeping over the sound from the heating system.
Location: Surrounded by shopping and restaurants. 4 minute drive to a huge offleash dog park!
Checkin was fast and convenient, the staff were very nice. The room was quiet, even though it was at the end of the hall near the conference rooms. We were happy to have a nice kitchenette. Choice of 2 restaurants and a sports bar right on the property.
Comment from Hotel Management
Mar 21, 2017 by Mary Ann, Hotel Management
Thank you for your kind review. We look forward to serving your hospitality needs next time you're in Calgary.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rocky Mountain House

Posted Feb 28, 2017
Liked the upgrade Nice room and shower Staff very friendly
Comment from Hotel Management
Mar 3, 2017 by Mary Ann, Hotel Management
Hi John, We're glad you had a great experience with us. Thank you for your feedback. Cheers, Mary Ann
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Overall stay was great - just didn't restock the amenities in our bathroom or supply more coffee for the second day.
Comment from Hotel Management
Feb 15, 2017 by Mary Ann, Hotel Management
Thank you for your comments. I am sorry that housekeeping failed to restock your supplies. We will certainly follow up with some additional training. We sincerely hope you will stay with us next time you're in town so that we can deliver the exceptional guest experience you deserve. Yours in hospitality, Mary Ann
4 out of 5
Recommended
for Everyone
by A verified traveler

Lighting

Posted Feb 4, 2017
Rooms are not well lit; bathroom needs much brighter lighting
Comment from Hotel Management
Feb 15, 2017 by Mary Ann, Hotel Management
Thank you for the feedback. We will work with maintenance to see if we can adjust the lighting in the washrooms with some more effective bulbs. We appreciate you taking the time to share your comments. Sincerely, Mary Ann
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Good location and close to amenities.

Posted Jan 25, 2017
Pros: Price. Location. Cleanliness.
Cons: Honestly, for the money it would be hard to improve.
Location: There are a multitude of restaurants and stores nearby as well as gyms. There are walking paths as well.
I have stayed at this hotel probably half a dozen times and have never been disappointed, particularly for the price point. For the money I think you would be hard pressed to find a nicer hotel in a better location. This property is close to any amenities you could possibly need and has always been clean and in good condition.
Comment from Hotel Management
Feb 15, 2017 by Mary Ann, Hotel Management
Thank you for your feedback! We are so happy you enjoy staying with us. We sincerely appreciate your business and look forward to having you back again soon. Best, Mary Ann
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2017
No problems all as expected for a mid priced hotel. Would stay again.
Comment from Hotel Management
Feb 15, 2017 by Mary Ann, Hotel Management
Thank you for the nice review. We look forward to seeing your again soon! Best, Mary Ann
5 out of 5
Recommended
for Everyone
by A verified traveler from chilliwack BC

Overnight business stay

Posted Jan 11, 2017
Stayed here many times. Friendly, clean and great location.
Comment from Hotel Management
Feb 15, 2017 by Mary Ann, Hotel Management
Thank you for the kind words. Our regulars hold a special place in our hearts. We work especially hard to make every guest stay a warm, enjoyable experience. We're so happy your stay was a positive one! Cheers, Mary Ann