32-inch flat-screen TV with cable channels, Smart TV, iPod dock

Reviews of Sheraton Cavalier Calgary Hotel

4 out of 5
Sheraton Cavalier Calgary Hotel
2620 32 Ave NE, Calgary, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1011 reviews" "
Rating 8 - Good. 275 out of 1011 reviews" "
Rating 6 - Okay. 81 out of 1011 reviews" "
Rating 4 - Poor. 32 out of 1011 reviews" "
Rating 2 - Terrible. 24 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on Mar 28, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Aubrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is HEAVILY chlorinated. Both my kids had very sore, red eyes after swimming for an hour. One daughter even noticed dry/peeling skin on her face following due to dryness from the chlorine.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 25, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

6/10 Okay

Wendy

Liked: Cleanliness
Pool was so busy and not monitored well, staff would not help or team out with dinning options for a lot of people that stayed there
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on Mar 25, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. They didn't get a full score because one of their water slides was down for maintenance, which was the only reason I picked the hotel (for my kids).
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the water slide, of course. They did a great job monitoring it to ensure kids were being safe, but not being so strict that ir sucked the fun out of it. The hotel was clean. Staff were friendly. Food ordered from room service was delicious. Only complaint is that I wish they had a quick service breakfast option. Just coffee and muffins you could grab on the go. Overall it was a great stay.
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable and pool area was lots of fun for the kids. There are two water slides, two hot tubs, and even an ice cream stand. Would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

2/10 Terrible

george

Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

10/10 Excellent

Shirley

Very clean and classy
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 17, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Cameron

Traveled with family and small children
The pool and water slide was great
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 17, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very clean. Staff was really friendly and helpful. We visited with our dogs and they were great to deal with in that regard. Theres cheaper options out there for sure but at least you get something for the money.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 13, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Leigh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a quiet night with lots of children!!!
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 13, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staycation spot for families with young children. Pool and waterslides are awesome. Rooms were comfortable and large. Staff very friendly and accommodating. Lots of restaurants within walking distance to the hotel, although the Hotel itself has a good choice of dining options. Will definately be back.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 8, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Brandon

Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 24, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Susanne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleased with property
Stayed 3 nights in Feb 2024
Response from Front Office Supervisor on Mar 8, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

tara

Traveled with family
Liked: Amenities
It was a good hotel for the price.
Stayed 3 nights in Feb 2024
Response from Front Office Supervisor on Feb 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Office Supervisor on Feb 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Chelsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great, dinner was wonderful. Service fantastic. Looking forward to the pool.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 25, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

4/10 Poor

Richelle

Traveled with family
Disliked: Property conditions & facilities
The waterpark was great. rooms need improvement with new beds, pillows etc. the room has terrible climate control- will heat up and then the AC blasts all night.
Stayed 2 nights in Feb 2024
Response from Front Desk Supervisor on Feb 21, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

10/10 Excellent

?

Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 20, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 20, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 19, 2024
Thank you so much for this eview. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 19, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Asked for a specific request and it was granted. Love the water park for the kids, great place for a staycation! Staff are very friendly and accommodating.
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Feb 17, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Edward, Delia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 14, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Larrissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay.
Stayed 2 nights in Feb 2024
Response from Front Office Supervisor on Feb 10, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Alaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our overall stay was very good. The staff was super accommodating and nice and professional only issue we really had with the place was the bed squeaked very very loudly so that showed me it was quite old, which was unfortunate and there seem to be a rattling noise when I would walk around the suite. Other than that everything seemed well!
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Feb 10, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

10/10 Excellent

Berna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, delicious supper and breakfast.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 6, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Darren

Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Mar 24, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Brent, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities
Surprisingly really good.
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor on Feb 3, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor on Feb 3, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for the Ice District! Ped-ways make it simple to get around and to the arena.
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

4/10 Poor

Lorraine

Liked: Cleanliness
Disliked: Staff & service
Front desk staff very unfriendly. Do not listen to the guests requests. Will not be staying at the Sheraton in the future.
Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on Jan 27, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

10/10 Excellent

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here multiple times as a child. The waterslides were my favorite. We came down for a little vacation during Christmas break, my son absolutely loved the water slides, the rooms were clean, and the property was close enough to all the activities we did. In fact we had so much fun. We stayed longer than plan..
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

6/10 Okay

Cody

Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

6/10 Okay

Michael

Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room with very comfortable bed and spotless bathroom.
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Bradley

Good
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 10-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was awesome. Staff were friendly helpful. Spent most our time here.
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Office Supervisor on Feb 10, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 10-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had Fun and will go again!
It was for our granddaughter's birthday! We had fun in the pool
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 10-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Terry

Stayed 2 nights in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!