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Rating 10 - Excellent. 599 out of 1011 reviews" "
10 - Excellent
599
Rating 8 - Good. 275 out of 1011 reviews" "
8 - Good
275
Rating 6 - Okay. 81 out of 1011 reviews" "
6 - Okay
81
Rating 4 - Poor. 32 out of 1011 reviews" "
4 - Poor
32
Rating 2 - Terrible. 24 out of 1011 reviews" "
2 - Terrible
24
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Kayla
Traveled with family and small children, Traveled with group, Traveled with family
Response from Front Office Supervisor on Mar 28, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Pool is HEAVILY chlorinated. Both my kids had very sore, red eyes after swimming for an hour. One daughter even noticed dry/peeling skin on her face following due to dryness from the chlorine.
Aubrey
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 25, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
6/10 Okay
Wendy
Mar 25, 2024
Liked: Cleanliness
Pool was so busy and not monitored well, staff would not help or team out with dinning options for a lot of people that stayed there
Wendy
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on Mar 25, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
Good place to stay. They didn't get a full score because one of their water slides was down for maintenance, which was the only reason I picked the hotel (for my kids).
Derek
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
My kids loved the water slide, of course. They did a great job monitoring it to ensure kids were being safe, but not being so strict that ir sucked the fun out of it.
The hotel was clean. Staff were friendly. Food ordered from room service was delicious.
Only complaint is that I wish they had a quick service breakfast option. Just coffee and muffins you could grab on the go.
Overall it was a great stay.
Ryan
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Rooms were clean and comfortable and pool area was lots of fun for the kids. There are two water slides, two hot tubs, and even an ice cream stand. Would definitely stay here again!
Jamie
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
2/10 Terrible
george
Mar 18, 2024
george
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
10/10 Excellent
Shirley
Mar 17, 2024
Very clean and classy
Shirley
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 17, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
10/10 Excellent
Cameron
Traveled with family and small children
Mar 17, 2024
The pool and water slide was great
Cameron
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 17, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Nice hotel, very clean. Staff was really friendly and helpful. We visited with our dogs and they were great to deal with in that regard. Theres cheaper options out there for sure but at least you get something for the money.
Ryan
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 13, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Mar 13, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Best staycation spot for families with young children. Pool and waterslides are awesome. Rooms were comfortable and large. Staff very friendly and accommodating. Lots of restaurants within walking distance to the hotel, although the Hotel itself has a good choice of dining options. Will definately be back.
Joanne
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 8, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
10/10 Excellent
Brandon
Mar 4, 2024
Brandon
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on Mar 24, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Mar 8, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
8/10 Good
tara
Traveled with family
Feb 26, 2024
Liked: Amenities
It was a good hotel for the price.
tara
Stayed 3 nights in Feb 2024
Response from Front Office Supervisor on Feb 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Feb 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Check in was great, dinner was wonderful. Service fantastic. Looking forward to the pool.
Chelsey
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 25, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
4/10 Poor
Richelle
Traveled with family
Feb 20, 2024
Disliked: Property conditions & facilities
The waterpark was great. rooms need improvement with new beds, pillows etc. the room has terrible climate control- will heat up and then the AC blasts all night.
Richelle
Stayed 2 nights in Feb 2024
Response from Front Desk Supervisor on Feb 21, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
10/10 Excellent
?
Feb 19, 2024
?
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Desk Supervisor on Feb 20, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Desk Supervisor on Feb 20, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
10/10 Excellent
Lisa
Feb 18, 2024
Lisa
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Mar 23, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Desk Supervisor on Feb 19, 2024
Thank you so much for this eview. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Desk Supervisor on Feb 19, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Asked for a specific request and it was granted. Love the water park for the kids, great place for a staycation! Staff are very friendly and accommodating.
angela
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Feb 17, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
8/10 Good
Edward, Delia
Feb 12, 2024
Liked: Cleanliness, staff & service
Edward
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 14, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
10/10 Excellent
Larrissa
Traveled with family and small children, Traveled with family
Response from Front Office Supervisor on Feb 10, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
8/10 Good
Alaysia
Traveled with partner
Feb 7, 2024
Liked: Cleanliness, staff & service, amenities
Our overall stay was very good. The staff was super accommodating and nice and professional only issue we really had with the place was the bed squeaked very very loudly so that showed me it was quite old, which was unfortunate and there seem to be a rattling noise when I would walk around the suite. Other than that everything seemed well!
Alaysia
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Feb 10, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
Great staff, clean room, delicious supper and breakfast.
Berna
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 6, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
10/10 Excellent
Darren
Feb 4, 2024
Darren
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on Mar 24, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
8/10 Good
Brent, Vancouver
Business traveler
Feb 1, 2024
Liked: Cleanliness, staff & service, amenities
Surprisingly really good.
Brent
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor on Feb 3, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Desk Supervisor on Feb 3, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Excellent choice for the Ice District! Ped-ways make it simple to get around and to the arena.
Jennifer
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
4/10 Poor
Lorraine
Jan 14, 2024
Liked: Cleanliness
Disliked: Staff & service
Front desk staff very unfriendly. Do not listen to the guests requests.
Will not be staying at the Sheraton in the future.
Lorraine
Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on Jan 27, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
I stayed here multiple times as a child. The waterslides were my favorite. We came down for a little vacation during Christmas break, my son absolutely loved the water slides, the rooms were clean, and the property was close enough to all the activities we did. In fact we had so much fun. We stayed longer than plan..
Tyler
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
6/10 Okay
Cody
Jan 2, 2024
Cody
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
6/10 Okay
Michael
Jan 1, 2024
Michael
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We hope to see you again here in Sheraton Cavalier Hotel!
Lovely spacious room with very comfortable bed and spotless bathroom.
Cheryl
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
8/10 Good
Bradley
Dec 31, 2023
Good
Bradley
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
10/10 Excellent
James
Dec 30, 2023
James
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 10-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Pool area was awesome. Staff were friendly helpful. Spent most our time here.
Jodie
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Feb 10, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 10-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
It was for our granddaughter's birthday! We had fun in the pool
Carole
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 10-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
10/10 Excellent
Terry
Dec 10, 2023
Terry
Stayed 2 nights in Dec 2023
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!
Response from Front Office Supervisor on Jan 27, 2024
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to see you again here in Sheraton Cavalier Hotel! Have a great day!