All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very friendly staff clean hotel convenient for downtown
john mc
Stayed 1 night in Apr 2024
Response from Marvin on Apr 14, 2024
Dear John,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager
Dear Dan,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Antoinette,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
6/10 Okay
John
Traveled with family
Mar 16, 2024
Liked: Staff & service, amenities
We really enjoyed being in the Calgary core and close to shopping and dining. Once we parked we walked everywhere. The room was overpriced for the size, the beds were small but comfortable, the water in the room for a shower was tepid and the pool was cold but there was an awesome view on the top floor.
John
Stayed 5 nights in Mar 2024
Response from Marvin Gallardo on Mar 19, 2024
Dear John,Thank you very much for staying with us at The Westin Calgary. We highly appreciate all your feedback that helps us consistently improve our guest experience. My sincere apologies for not meeting your expectations. We strive to provide impeccable experience at all times, and this provides us the opportunity to address this with our team. It was our pleasure to host you as our guest. We hope to welcome you soon in the near future.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
6/10 Okay
Earl
Business traveler, Traveled with family
Mar 11, 2024
Liked: Cleanliness, staff & service
Small rooms
Cold pool
Rough area surrounding
Earl
Stayed 1 night in Mar 2024
Response from Marvin Gallardo on Mar 12, 2024
Dear Earl,Thank you very much for staying with us at The WESTIN Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Shaun,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
8/10 Good
Allan
Feb 21, 2024
Liked: Cleanliness, staff & service
Well located, with access to the Plus 15. Very close to the Shell Tower, the Jamieson Place and the Petronas Tower.
Features the Keg right inside the hotel, next to the lobby.
Allan
Stayed 1 night in Feb 2024
Response from Marvin Gallardo on Mar 2, 2024
Dear Allan,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager
Dear Julie,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
6/10 Okay
Peyton
Feb 15, 2024
Liked: Cleanliness, staff & service
Peyton
Stayed 4 nights in Feb 2024
Response from MOD on Feb 17, 2024
Thank you for your rating Peyton! please let us know what we can do to make it a 5 rating.
Thank you so much for your 5 rating Victoria, we cant wait to have you stay with us again!
8/10 Good
Pierre
Feb 7, 2024
In general, all was good but I was disappointed with their towel selection as they appeared to be worn out
Pierre
Stayed 2 nights in Jan 2024
Response from Marvin Gallardo on Feb 10, 2024
Dear Pierre,Thank you very much for staying with us at The WESTIN Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Erika, st helena
Traveled with family
Jan 31, 2024
friendly convenient
Erika
Stayed 1 night in Jan 2024
Response from Marvin Gallardo on Feb 3, 2024
Dear Erika,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Tyson,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
The Westin was a great hotel in downtown Calgary. There are plenty of dining options nearby including The Keg and Starbucks onsite. The hotel staff were all friendly and professional. It was an exceptionally warm winter evening and we were able to walk home from the Calgary Flames game in 30 minutes.
Kevin Duncan
Stayed 3 nights in Jan 2024
Response from Marvin Gallardo on Feb 3, 2024
Dear Mr. Duncan,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Good location and price, but there is zero ventilation in the hotel (probably to save money in low season), no bathroom ventilation at all. The oldest renovation is now iffy, with bad lighting and power options. The bathroom door is a barn style door on tracks which does not seal. The big fan switch on the wall does not work.
Bruce
Stayed 2 nights in Jan 2024
Response from Marvin Gallardo on Feb 3, 2024
Dear Bruce,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
Dear Tina,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Scott
Jan 18, 2024
Scott
Stayed 1 night in Jan 2024
Response from Marvin Gallardo on Feb 10, 2024
Dear Scott,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Kalen,Thank you very much for staying with us at The Westin Calgary. We highly appreciate all your feedback that helps us consistently improve our guest experience. My sincere apologies for not meeting your expectations. We strive to provide impeccable experience at all times, and this provides us the opportunity to address this with our team. It was our pleasure to host you as our guest. We hope to welcome you soon in the near future.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
6/10 Okay
Norman
Traveled with family and small children
Jan 15, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff is great. Only 1 elevator was working the first 2 days of our stay. There was a lot of random noises in the room that cost us a good night's sleep from fridge compressor getting loud to electric heater creaking. We felt tired in the morning because of these noises.
Norman
Stayed 2 nights in Jan 2024
Response from Marvin Gallardo on Jan 16, 2024
Dear Norman,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback. We would like to extend you an apology for the inconvenience caused by the elevators not working and the loud noises coming from outside your room.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
Dear Gary,On behalf of everyone here at The Westin Calgary, thank you for staying with us. I really appreciate you choosing us for your hospitality destination in Calgary. It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. I hope to welcome you again to my hotel this year. If I can be of assistance, please do not hesitate to reach out.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager
Dear Gerhard,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
James
Dec 20, 2023
James
Stayed 2 nights in Dec 2023
Response from Marvin Gallardo on Jan 13, 2024
Dear James,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
WEI
Dec 19, 2023
WEI
Stayed 1 night in Dec 2023
Response from Marvin Gallardo on Dec 23, 2023
Dear WEI,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Czarina
Dec 17, 2023
Czarina
Stayed 1 night in Dec 2023
Response from Marvin Gallardo on Dec 23, 2023
Dear Czarina,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Adriaan,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Shelley,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager
Dear Sukham,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Divya,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Miguel, Sherwood Park
Dec 13, 2023
Miguel
Stayed 2 nights in Dec 2023
Response from Marvin Gallardo on Dec 16, 2023
Dear Miguel,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Karen
Dec 12, 2023
Karen
Stayed 1 night in Dec 2023
Response from Marvin Gallardo on Dec 16, 2023
Dear Karen,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Clean and quiet room. Staff were friendly and helpful throughout my stay.
Mike
Stayed 1 night in Dec 2023
Response from Marvin Gallardo on Dec 16, 2023
Dear Mike,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Richard
Dec 11, 2023
Richard
Stayed 1 night in Dec 2023
Response from Marvin Gallardo on Dec 16, 2023
Dear Richard,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear David,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Albee
Dec 9, 2023
Albee
Stayed 1 night in Dec 2023
Response from Marvin Gallardo on Dec 17, 2023
Dear Albee,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager
Dear Rick,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
8/10 Good
Lorne
Dec 8, 2023
Lorne
Stayed 2 nights in Dec 2023
Response from Marvin Gallardo on Dec 9, 2023
Dear Lorne,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Chris,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
6/10 Okay
Mac
Traveled with partner
Dec 3, 2023
Liked: Cleanliness, staff & service, amenities
Lack of parking space was annoying. And the lack of being able to control room temperature was frustrating at night.
Mac
Stayed 1 night in Dec 2023
Response from Marvin Gallardo on Dec 9, 2023
Dear Guest,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
This property just had what I needed and was well kept, snd the bonus of a starbucks
Bradshaw
Stayed 1 night in Sep 2023
Response from Marvin Gallardo on Dec 9, 2023
Dear Bradshaw,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
I love the fact that The Westin Hotels have a signature scent, that is welcoming, calming, and the same in each hotel, whether in Calgary, or New Orleans. It is like coming home to a scent you know and love.
Tena
Stayed 1 night in Nov 2023
Response from Marvin Gallardo on Dec 9, 2023
Dear Tena,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Clean, spacious rooms. Loved that there was plenty of mirrors and areas to get ready, great for a girls trip!
Megan
Stayed 1 night in Nov 2023
Response from Marvin Gallardo on Dec 9, 2023
Dear Megan,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Aaron,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
10/10 Excellent
Catherina E
Traveled with family
Nov 19, 2023
Service
Catherina E
Stayed 2 nights in Nov 2023
Response from Marvin Gallardo on Dec 9, 2023
Dear Catherine,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear Tracy,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Regards,Marvin GallardoAssistant Rooms Operations Manager
Dear David,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager
Easy connections to all shops and restaurants etc without ever stepping outside! And short walk to C-Train lets you check out lots of other things the City offers!
James
Stayed 3 nights in Nov 2023
Response from Marvin Gallardo on Nov 12, 2023
Dear James,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager
Dear Johnathon,Thank you very much for staying with us at The Westin Calgary and for your valuable feedback.We hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin GallardoAssistant Rooms Operations Manager
Very quiet and secure, close to everything and great amenities.
heather
Stayed 2 nights in Oct 2023
Response from Marvin Gallardo on Nov 4, 2023
Dear Heather,Thank you very much for staying with us at The Westin Calgary. We are delighted you enjoyed everything we have to offer. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Calgary.Sincerely,Marvin Gallardo Assistant Rooms Operations Manager