Ratings based on 485 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
A well-appointed, roomy suite, comfy beds, attractively set up. Well situated and easy to access. Felt like home!
Comment from Hotel Management
Nov 17, 2017 by Pam Hesse - General Manager, Hotel Management
Thank you very much for your positive feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon Sask

Posted Nov 3, 2017
Pros: Awesome free breakfast and large rooms.
As always a great stay, clean, quiet and great free breakfast.
Comment from Hotel Management
Nov 17, 2017 by Pam Hesse, General Manager, Hotel Management
Thank you so very much for your positive feedback. Glad you like the breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton AB

convenient location for my needs and close to Tims

Posted Sep 28, 2017
Pros: The rooms, location and staff.
Cons: Bathroom cleanliness.
Location: Reasonably close to airport and lots of dining options.
Quick check in and auto check out. Decent free breakfast and very friendly and helpful breakfast room staff.Comfortable and spacious room with good little kitchen. There were a few black hairs in bathtub which grosses me out a bit. Otherwise room appeared clean. Would stay there again and recommend.
Comment from Hotel Management
Nov 17, 2017 by Pam Hesse, General Manager, Hotel Management
Thank you for your positive feedback. I have passed your comments to the housekeeping team. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Thank you so very much for your kind words. We look forward to your return. P. Hesse General Manager
4 out of 5
by Eric

Getaway

Posted Sep 8, 2017 on Hotels
The front desk was friendly and helpful, the room was clean, good breakfast.
Comment from Hotel Management
Sep 18, 2017
Thank you so very much for your kind words. We look forward to your return. P. Hesse General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton,AB

The catch is the hospitality

Posted Sep 6, 2017
This hotel has been operating for a while, judging from the interior and the appliances in the room we stayed. We spent the night at a suite, and it was surprisingly comfortable. The amenities are very accessible. The staff overall was very friendly and accommodating to our needs and requests. I'm happy that we chose this hotel for our stay for my birthday weekend. :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel - great facilitates.

Posted Sep 5, 2017
We had a great stay from start to finish. Front desk staff were friendly and helpful. We were able to use the laundry facilities to get our bags cleaned up mid way through our road trip. We also took advantage of the BBQs that guests are permitted to use. Superstore was within walking distance, so between the BBQs and the dishes in our room we were able to cook up a great meal almost like we were at home!
4 out of 5
by Jodi

Posted Sep 4, 2017 on Hotels
Room was clean, spacious and quiet. Breakfast area was a little disorganized and the staff had trouble keeping up with demand, but didn't change the overall happiness with my stay. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler from okotoks, AB

Good people, nice place, poor service.

Posted Sep 4, 2017
The hotel waterslide and pool were great for the kids, which is why we went there. The room was great and the staff were friendly. However, the service was poor. Only 2 luggage trolleys for the entire hotel, the pool jets and temperature fluctuated with maintenance issues, towels were almost always out even though there weren't many people swimming. It seemed as though they were understaffed. Otherwise it was a great hotel for a weekend getaway with the kids.
2 out of 5
by A verified traveler

More attention to cleanliness

Posted Aug 30, 2017
Pros: Large rooms and ok amenities for the family.
Cons: Room cleanliness and maintenance.
The staff are great and the overall hotel condition ok but it is very aged and the 2 bedroom suite we had had questionable cleanliness. The sign on the bathroom counter and bathroom walls were splashed with unknowns and there were stains on the curtains and carpets. The staff indicated that they are remodeling rooms because of their age but broken and worn out is different than dirty.