Ratings based on 1,398 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cochrane AB

Posted Oct 12, 2017
The renovations to the hotel rooms are nice. The breakfast buffet was adequate. All in all a great stay.
Comment from Hotel Management
Oct 13, 2017 by Manager, Hotel Management
Lorrie, Thank you for your review and staying with us on your recent visit to Calgary. We appreciate your business and are pleased that you enjoyed your stay and the complimentary buffet breakfast. It would be our pleasure to welcome you back to the hotel in the near future. Regards, Keith G
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

We will be back

Posted Oct 11, 2017
Location: Short walk to shopping centre and Walmart. Short urber/taxi ride to Chinook Shopping Centre.
Great service, great rooms, satisfying breakfast and dinner, friendly helpful staff
Comment from Hotel Management
Oct 12, 2017 by Manager, Hotel Management
Marilyn, Indeed our pleasure to host your accommodations and we thank you for staying with us. Our team is delighted that we were able to exceed your expectations and hope to welcome you back to the hotel soon. Regards, Keith G
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Nice hotel and newly remodelled.

Posted Oct 8, 2017
The room was comfy and perfect for what I needed. It was clean, and spacious and had all the amenities I required. The breakfast was good and there was a pool that looked really nice but I didn't get a chance to use. I would definitely stay here again.
Comment from Hotel Management
Oct 12, 2017 by Manager, Hotel Management
Thank you for staying with us and taking the time to provide a review. We appreciate your business and are pleased you enjoyed the hotel amenities and services. Look forward to seeing you again soon. Regards, Keith G
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Would stay again!

Posted Oct 7, 2017
Comfortable bed and clean room. Was impressed with the staff at the front desk, very friendly and helpful!
Comment from Hotel Management
Oct 12, 2017 by Manager, Hotel Management
Nenna, Thank you so much for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage. I'm so proud of my staff members that aim to please all our guests! Thank you and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from saskatoon, sk

Good location, clean hotel, awesome pool!

Posted Oct 7, 2017
I would recommend staying here. The hotel was clean and welcoming. Good location to shopping, food and everything else you could need! Pool area was amazing. The restaurants and bars in the hotel were ok. Staff seemed overwhelmed for a week day. The free breakfast was great! Easily worth $13.99-$15.99 including beverages at a restaurant. Overall, for the amazing price and hotel features, I would stay here every visit to Calgary! Especially as they continue to upgrade it.
Comment from Hotel Management
Oct 12, 2017 by Manager, Hotel Management
Alyssa, We appreciate the prefect rating! All of our rooms are equipped with only the best of everything that can make your stay comfortable and like a "home away from home". It sounds as if you truly enjoyed your stay with us, and we are so pleased to know we will see you again in the future. Regards, Keith G
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
The rooms were comfortable, the staff were very friendly and had a smile on there face. Check in was fast. Very good area , easy to get too, also easy access and close too shopping centres and the box stores! Would definitely stay there again and I would recommend to friends!
Comment from Hotel Management
Oct 12, 2017 by Manager, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our excellent location to shopping and box stores. Our hotel aims to provide a truly enjoyable experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Kind Regards, Keith G
4 out of 5
Recommended
for Everyone
by A verified traveler

LOCATION IS GOOD

Posted Oct 3, 2017
Pros: The location is very convenient since nearly has gas station, 20 minutes to Chinatown.
Cons: The receptionists can be more friendly and have more smiles.
We spent one night at this hotel, the breakfast buffet was only for two though we paid extra for 3 people to stay a 2 queen bed room. I was told they couldn't do anything since I booked the hotel thru a third party. Anyway, I paid one extra person for the breakfast buffet.
Comment from Hotel Management
Oct 6, 2017 by Manager, Hotel Management
We are very pleased you enjoyed our excellent location and thank you for taking the time to provide feedback for your recent stay. I have shared your review with our guest services team regarding the complimentary breakfast and extra charges. Please accept my apologies that this was not correct for your arrival. We appreciate your business and comments and hope to welcome you back to the hotel in the near future. Regards, Keith G
3 out of 5
by A verified traveler

Posted Sep 29, 2017
Cons: bedding is very stiff, sheets are over starched or bleached
Stayed here for a conference which was held in the hotel. Checked in later in evening, and was dismayed to see a couple of street people sitting on bench by front lobby entrance that appeared to be intoxicated in some way...so a bit nervous about getting out of cab, and checking in as I was travellling alone.
Comment from Hotel Management
Oct 3, 2017 by Manager, Hotel Management
We appreciate your business and taking the time to provide feedback for your recent stay with us. Please accept my apologies that the bedding did not meet your expectations. I have shared your review with our housekeeping and security teams so that we can improve going forward. It would be our pleasure to welcome you back to the hotel in the near future. Regards, Keith G
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
very accommodating staff, pets friendly environment
Comment from Hotel Management
Sep 30, 2017 by Manager, Hotel Management
We appreciate you staying with us and taking the time to provide feedback for your stay. Our guest services team is pleased you enjoyed your stay and we thank you for staying with us. It would be our pleasure to welcome you back to the hotel in the near future. Regards, Keith G
4 out of 5
Recommended
for Everyone
by A verified traveler

Carriage house inn stay

Posted Sep 26, 2017
Enjoyed our stay. Rooms were very nice clean. And up to date for new electronics
Comment from Hotel Management
Sep 27, 2017 by Manager, Hotel Management
Our team is delighted that you got to experience our newly renovated Premium guest rooms that have state of the art electronics and connectivity. We appreciate the review and your business. It would be our pleasure to welcome you back to the hotel in the near future. Regards, Keith G