Ratings based on 475 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to downtown and transit

Posted Jul 24, 2017
This hotel definitely was worth the price. There was a great breakfast included and the hotel room had everything we needed for our stay. Will stay again
1 out of 5
by A verified traveler

Room very uncomfortable

Posted Jul 24, 2017
Room was very cramped and bathroom very cramped Heating did not work and was freezing cold at night in spite of maintenance fixing it Hotel design very poor Hard to find your way around
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Posted Jul 9, 2017
Are plans were around the Calgary stampede and this was a perfect location. One stop away by train was perfect. The breakfast was nicely done and the man at the front desk was so helpful when we couldn't get our tickets for the stampede to work. Thanks again for a wonderful stay
Comment from Hotel Management
Jul 10, 2017 by Sarah, Hotel Management
Dear Angela, We are glad you had a great time staying with us during the Stampede! I hope the rest of your trip went as smoothly. Sincerely Sarah Henshaw General Manager
3 out of 5
by A verified traveler

Ok hotel, met my needs.

Posted Jun 27, 2017
Pros: It was on our route out of town.
Beds were on the firm side and I found them too firm for my taste. Very close to commuter train, so could hear that until around 1 am. It was ok for one night would not want to spend more time there.
Comment from Hotel Management
Jul 7, 2017 by Sarah, Hotel Management
Dear Guest, I was disappointed to read that you did not enjoy our new pillow-top mattresses. We know how important a good night's sleep is for our guests and I apologize that we were unable to provide this for you. Sincerely Sarah Henshaw General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted May 29, 2017
Clean rooms & friendly staff! Allowed late check-out (12:00pm).
Comment from Hotel Management
May 31, 2017 by Sarah, Hotel Management
Dear Guest, Thank you for your feedback. Our team knows how important a clean guest room is and I appreciate you taking the time to recognize them. Sincerely Sarah Henshaw General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Nice hotel close to the CTrain

Posted May 6, 2017
This hotel is close to the rapid transit train. The Nachos are not so good. The staff is great. The hotel is clean and the bed very comfortable.
Comment from Hotel Management
May 8, 2017 by Sarah, Hotel Management
Dear Mark, Thank you for taking the time to write a review on Expedia. I was pleased to read that you enjoyed your stay with us and that our team was able to assist you throughout your stay. I have shared your feedback on the nachos with our Chef and we will review how we can adjust to improve this item. Sincerely Sarah Henshaw General Manager
4 out of 5
by Shannon

Good for a quick stay

Posted Mar 29, 2017 on Hotels
To be honest I feel this hotel is showing it's age. But overall it's ok for a brief stay . Staff was awesome and it is clean . Very handy to train station . Restaurant was tasty . Super close to stadium .
Comment from Hotel Management
Apr 1, 2017 by John, Hotel Management
Hello Shannon On behalf of our entire team, thank you for staying with us. We strive to provide spotlessly clean rooms and a great dining experience and appreciate you taking the time to recognise us on Expedia.ca. We hope you will join us again soon. Sincerely Sarah Henshaw General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was exactly what I needed.

Posted Mar 28, 2017
It was clean and quiet and in an excellent location.
Comment from Hotel Management
Apr 3, 2017 by Sarah, Hotel Management
Dear Guest We are glad that you enjoyed your recent stay with us and that we were able to meet your expectations. If there is any way we could have improved your stay to a 5 out of 5, please let us know. Sincerely Sarah Henshaw General Manager
5 out of 5
by jamie

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017 by John, Hotel Management
Thanks for the 5 star rating Jamie! We appreciate your business. Sincerely Sarah Henshaw General Manager
5 out of 5
by A verified traveler

Posted Mar 22, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017 by John, Hotel Management
Dear Traveller Thank you for taking the time to leave a rating on Expedia. We appreciate the recognition and are glad you enjoyed your recent stay. Sincerely Sarah Henshaw General Manager