Ratings based on 417 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 15, 2018
The pool was not operational and we were given no advance warning; just a sign taped to the front counter. Also, our shower didn't drain and the room smelled too much like moisture. The staff was friendly and there were more options than usual at the continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2018
Hotel was great, room was nice and big and clean but the pool was closed. I know that can happen guevrenovations but no time is good especially when you have kids!! But they did hive us a cot in the room for free because if it
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort McMurray, AB

Nice hotel

Posted Jan 13, 2018
Pros: We chose this hotel because it was easy to get out of town on our way through and they accepted dogs. Fun pool/hot tub and slide for the kids.
Location: A few restaurants within walking distance.
Great hotel. We stayed here on our way through to B.C. and our way back after the holidays. A little unfortunate that only a cold breakfast was served January 1st but understandable with the holiday. The hot breakfast is typical of most chains. We had a small dog so we were on the first floor close to the pool which was great for our small children. Out of the pool and into our room in 30 seconds. There is also a small gym just outside the pool area.
2 out of 5
by A verified traveler from calgary

Pool out of order

Posted Jan 13, 2018
Looking forward to pool and hot tub, when we arrived we were notified the pool was closed and hot tub. Very disappointed, would have cancelled our stay here if we would have known.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious quiet room

Posted Jan 7, 2018
Always have a nice stay at this hotel. Quiet, and close to shopping. Got a sweet upgrade on the room upon check in. Much enjoyed.
Comment from Hotel Management
Jan 8, 2018 by Front Office Manager, Hotel Management
It is our pleasure to have you as our guest! Glad to hear you enjoyed your upgraded room and we look forward to welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Nice hotel with spacious rooms. Nice lobby and pool.
Comment from Hotel Management
Dec 28, 2017 by Front Office Manager, Hotel Management
Wonderful to hear you enjoyed your stay with us from the room, lobby and pool area. Looking forward to welcoming you back once again!
5 out of 5
Recommended
for Families
by A verified traveler

perfect stay for a weekend in Calgary

Posted Dec 22, 2017
Pros: pool and continental breakfast
Location: great if you want to shop at Chinook mall, Ikea and Costco
We try to stay at the same holiday inn express in the South every time we travel to Calgary from BC, which is at least a dozen times a year. Great location shopping and the Saddledome (we have Roughnecks season tickets) and the hot continental breakfast has a large variety of options.
Comment from Hotel Management
Dec 28, 2017 by Front Office Manager, Hotel Management
We are pleased to hear you enjoy each and every stay. It is our pleasure to be able to accommodate all your needs and we look forward to welcoming you back again!
5 out of 5
Recommended
for Everyone
by A verified traveler from alberta,canada

Posted Dec 11, 2017
Was a good stay, hotel was clean, staff easy & breakfast had a larger variety then most hotels
Comment from Hotel Management
Dec 12, 2017 by Front Office Manager, Hotel Management
Delighted to hear you enjoyed your stay with us from our team to the breakfast offered. We look forward to welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton AB

convenient for our stay

Posted Nov 26, 2017
Pros: Clean and comfortable
Cons: I would prefer the ice bucket and plastic cups be with the microwave and fridge, rather than in the bathroom
Location: Calgary offer lots of attractions if you are on vacation. Proximity to shopping malls is good
We were attending a funeral and had to travel three hours to get there. We were given early check in so we could change and freshen up. Staff was very friendly and helpful. Room was very comfortable, bed was good. Pillows are always too soft for me, but these were adequate. Would consider this hotel again when staying in Calgary.
Comment from Hotel Management
Nov 27, 2017 by Front Office Manager, Hotel Management
We are pleased to hear you enjoyed your stay with us and our team sends our condolences to you and your family. We hope to be able to welcome you back again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
A nice hotel. Good location for my needs this trip. The room was quiet, clean and comfortable.
Comment from Hotel Management
Nov 20, 2017 by Front Office Manager, Hotel Management
We are pleased to hear you enjoyed your stay with us from the room, location and the quietness of the property. We look forward to your next stay with us.