Ratings based on 264 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from New Jersey

Breakfast schedule

Posted Aug 20, 2017
1) When we travel, time schedules for services must be consistent. Breakfast must be offered at the same time every day. 2) Very noisy people by my room. They were slamming doors all night. Not lights by 702 corner. It was very dark.
1 out of 5
by A verified traveler

Very poor service

Posted Mar 1, 2017
Absolute bad treatment from the staff from the front desk to guests
5 out of 5
by michael

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

excellent location close to everything

Posted Nov 17, 2016
Friendly and professional staff, very good breakfast. please improve check-out time...
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Oct 12, 2016
I had a very pleasant stay. The staff were nice, the room was spacious, clean and modern
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown

Posted Oct 4, 2016
Nice and quiet most staff spoke english. Very helpful with any problems that came up.
4 out of 5
by Bernard

Posted Jul 16, 2016 on Hotels
Spectacular service, starting with the GM on down...breakfast buffet ok, not much variety...attention to detail needs improvement, minibar did not work
4 out of 5
by Stacey

This traveler left a rating score only Posted Jun 1, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Apr 22, 2016
Great experience and the staff was fantastic to say the least.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

the place to stay while in Cali

Posted Apr 6, 2016
It was my second time staying at this hotel and it will be my spot every time I visit Cali. I stayed for the period of 20 days, The Hotel is very comfortable and clean. Customer service is soo amazing over all. Alvaro from the restaurant went out of his way to please my needs with my diet since I was having stomach problems. This is something I appreciated dearly; his people skills are unique and comforting.