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Reviews of Hotel Granada Real

3 out of 5
Hotel Granada Real
Avenida 8 N No. 15AN-31, Barrio Granada, Cali

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 80 reviews" "
Rating 8 - Good. 31 out of 80 reviews" "
Rating 6 - Okay. 13 out of 80 reviews" "
Rating 4 - Poor. 13 out of 80 reviews" "
Rating 2 - Terrible. 7 out of 80 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Worst breakfast ever. Worst bathroom supplies or lack of them.
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wi-Fi is terrible in the rooms. You have to stay in the lobby I'm assuming. Contruction taking place to the right of the hotel if you're facing it. Ask to be moved and they stated no. Hammering/drilling/vibration commence at 8:15 am and goes on throughout the day. I think it stopped somewhere between 5pm and 6pm. The cleaning ladies were very friendly and helpful with towels and cleaning the rooms. My honest opinion!
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

jun, miami florida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is so bad eventhough included, the breakfast lady staff bad attitude
Stayed 2 nights in Jun 2019

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay in Cali
The staff is nice and the daily breakfast is good I would recommend this hotel to anyone traveling to Cali.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 9 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was good except for 1 young lady at the front desk that was kind of cold on sunday morning. The house keeping crew was excelente all of them veey friendly and did a great job. The 2 minuses was the pool closing early and charging for guest to visit the room for short periods of time we did not likw that.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness
worst hotel ever,pictures are lying ,ac dont work two days
Stayed 2 nights in May 2019

4/10 Poor

Fernando

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones y baños muy pequeñas , los cuartos y camas son muy viejos y no son nada agradables , tuve que pedir cambio habitación y en 4 noches que me quedé solo la limpiaron 1 vez
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, outdated showers
I already mentioned about how there was mold in the bathroom that needs to be fixed. The picture on your website shows a complete shower door, which is not the case in most rooms. Most rooms have a tub to climb over to get in with a narrow door. Very outdated. The Wi-Fi in our room, and the additional room that we had, was very weak. Had to spend much of our time in the lobby to get a signal. The location is great. The rooms are clean, and the people that work there worked very hard to satisfy us. The staff was great. They need to update their showers and WiFi. That would make this hotel very decent, especially for the price.
Stayed 4 nights in Feb 2019

8/10 Good

Ted, Baltimore

Liked: Cleanliness, staff & service
Excellent staff, small rooms yet comfortable. Good for short stays.
Stayed 4 nights in Aug 2018
Response from Alejandro Taborda on Sep 21, 2018
thank you for staying with us we hope to see you soon

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel, great location
Stayed 10 nights in Aug 2018
Response from Alejandro Taborda on Sep 21, 2018
thank you for staying with us we hope you can visit us again

8/10 Good

Ricardo, Miami, Fl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

4/10 Poor

Francisco

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a good value
I decided to go to this hotel because it is located in a very nice area of Cali. However, I was very disappointed about the rooms they have. The room only had one window with hallway view. The bathroom doesn't have any windows and the extractor didn't work properly when using the bathroom. The ac is a very old and outdated equipment, so you cannot set up the right temperature. The beds are very old and very uncomfortable, you can feel the springs on the mattress. They don't even offer coffee in the lobby like all the other hotel in the world. The pool doesn't have a heather so it was very cold to use the pool. The wifi is not strong, I have to use my data the whole time.

2/10 Terrible

juan , texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overcharge
I paid $40 my reservation through this website, When I get there they charged me for taxes an extra 50 dollars, that is ridiculous for a place like this, good locations, and staff is friendly, but the room is very small will th $90 bucks your can get a better place.....
Stayed 1 night in Feb 2018

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good time. Excellent location, access to everything. Nice breakfast buffet. Clean but small bed. Everything else was good.
Stayed 1 night in Feb 2018
Response from Alejandro Taborda on Feb 12, 2018
Best regard Thank you for your goods comments

8/10 Good

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Alejandro Taborda on Feb 12, 2018
Best regard Thank you for your goods comments

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to Bars, nightclubs, restaurants
Great staff, great location, very clean, but the rooms are small and the bathrooms smaller. Good value IMO
Stayed 4 nights in Jan 2018
Response from Alejandro Taborda on Feb 12, 2018
Best regard Thank you for your comments, we look forward to serving you again.

2/10 Terrible

paul

Disliked: Property conditions & facilities, room comfort
Outdated
Old hotel terrible beds an bathrooms although clean if your talller then 4.5 feet you have to yoga position to sit on the toilet. I spend 2 nights when i should have ran from the minute i walked in
Stayed 10 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I saw a rat in the lobby. My room was on the 3rd floor and had to take my luggage up a spiral staircase for the last floor. There was no soap in the bathroom or any other toiletries. The petson at the front desk was not friendly at all.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My vacation in Cali.
I had such a wonderful and enjoyable time in Cali. love the zoo, downtown, people, food and the nightlife.
Stayed 15 nights in Aug 2017

10/10 Excellent

Rigoberto R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the mattress was hard.
Everything was good,with except the mattress .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for one night in town for a wedding!!! clean rooms good service nice located

6/10 Okay

Javier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Awesome staff! Facilities are lacking.
The rooms are a bit lousy, the carpet floor is messy, and it's not very clean unfortunately. The rooms have these windows that let all the noise through, and you should know people are loud, guests and staff. Definitely not a place to rest. The staff is superb friendly though, and they are very kind and warm. Youcan get tips and directions from them, as well as advice and insight about the city.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many homeless around this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
En términos generales bien, es un hotel de combate que por su estructura arquitectónica no da para tener acceso a vista ni ventanas al exterior pero cumple con los objetivos
Stayed 1 night in Nov 2020

10/10 Excellent

Jaime Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calificación excelente
Ok todo
Stayed 3 nights in Oct 2020

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2020

8/10 Good

Fernando

Stayed 2 nights in Sep 2020

8/10 Good

Mauricio

Stayed 1 night in Mar 2020

6/10 Okay

Ariel Alfonso

Business traveler
no es una muy buena opcion
el hotel tiene un ambiente oscuro, huele a humedo las habitaciones solo tienen una ventana a un pasillo oscuro, el wifi es itermitente, el baño es supremamente pequeño, las personas no lucen contentas de trabajar ahi
Stayed 1 night in Dec 2019

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE UBICACION
Stayed 3 nights in Jan 2020

4/10 Poor

Jona, Granada

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
No me gustó la atención el check in nos hicieron esperar era a las 15h00by nos hicieron esperar más de una hora, si decir que después que nos dieran la habitación no nos supieron ayudar para hacer un cambio de habitación,siendo que nos quedaríamos una semana y en ese transcurso nunca se nos tomo nisiquiera en cuenta el pedido
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
No funciona el agua caliente, la cascada del jacuzzi no funciono.
Stayed 5 nights in Nov 2019

8/10 Good

Argenis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio al cliente
El recepcionista poco amable
Stayed 1 night in Oct 2019

4/10 Poor

Lady

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nunca estuvo disponible el área de zonas húmedas y sumado a ello tampoco hubo agua caliente
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AL MOMENTO DE LA RESERVA SE LLAMO Y SE PREGUNTO SI LA PISCINA SE PODIA UTILIZAR YA QUE MI ESPOSA LE GUSTO POR LAS FOTOS,MANIFESTARON QUE SI Y DIERON UN HORARIO,AL LLEGAR NOS DICEN NO CUENTA CON PISCINA,SE ENCUENTRA CERRADA,LO OTRO QUE. NOS PARECIO CHISTOSO PEDIMOS SI PODIAN PRESTARNOS UN MICROONDAS PARA CALENTAR ALGO SIN IMPORTAR DONDE LO TUVIERAN,LA SEÑORA DE LA RECEPCION MANIFIESTA QUE EN EL HOTEL NO CUENTAN CON NINGUNO.
Stayed 3 nights in Sep 2019

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1週間宿泊しましたがみんな笑顔が素敵ないい人たちでした。朝食もコロンビアのものを味わえて良かったし、美味しかったです。 Muchísimas gracias:-)
Stayed 7 nights in Sep 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y ubicacion
Muy buena atención super recomendado
Stayed 2 nights in Jun 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Buena ubicación y atención.
Stayed 1 night in Jul 2019

8/10 Good

AMR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo
Hotel bonito y tranquillo
Stayed 3 nights in Jun 2019

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Granada Cali
El hotel está bien, es limpio, el desayuno no me gustó, solo pasé una noche, en general estuvo bien
Stayed 2 nights in May 2019

8/10 Good

LUIS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Alejandro Taborda on Jun 13, 2019
Gracias por alojarse con nosotros ,lo esperamos nuevamente.

10/10 Excellent

Edgar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno y económico,muy centrado
Stayed 2 nights in Apr 2019
Response from Hotel Granada Real on Jun 13, 2019
Muchas Gracias por sus buenos comentarios

2/10 Terrible

VICTOR ALDEMAR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019