Ratings based on 332 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Excellent hotel well located and friendly staffPosted Aug 26, 2016
This hotel is my only choice every time I visit Cali
by A verified traveler from Bogota COL, Edmonton CA
BUSSINES TRIPPosted Aug 11, 2016
Pros: room facilities , breakfast
Cons: Noise reduction, More punctuality to deliver the room
Location: Chipichape Mall = restaurants, banks...
Great room (big space, living area, all new) but the hotel was full and doesn´t have enough staff. They gave to me my key room at 7 pm !! Second floor is not good idea if you want to rest Restaurant noices and voices until 1 am... Breakfast Great ¡¡
by A verified traveler from Atlanta
Perfect hotel to stay in CaliPosted Aug 2, 2016
Pros: Location, Location, Location. Access to restaurants and shopping.
Cons: Respect what is paid for.
Location: Shopping, Restaurants, Movies, Close to Menga if you like to go out dancing.
Perfect hotel to stay in Cali, due to the mall chipi chape being conected. I didnt like that i ot a room with a balcony and they didnt give me one with it. They blamed expedia. I was just there for a day so i didnt want to waste any more time in the fron desk then i had to. The Pool is tiny compared to the pics. The rooms are nice i had the supreme King.
by A verified traveler from MDE
Business tripPosted Jul 29, 2016
Great hotel, awesome suit. Much more than I expected
by A verified traveler from Wausau, WI
Never Recommend - Staff UnprofessionalPosted Jul 26, 2016
Cons: Improve staff attitude and response to emails.
Location: not applicable.
They never reply back to emails, never provide shuttle service and email doesn't work on link for website, staff will not refund partial payment when you are denied entry in Cali, Colombia by Migracion Department. I would not recommend this hotel and prices and extra fees are all hidden until you arrive and then they add higher prices than advertised. Do Not stay at this hotel.
by A verified traveler from Miami, FL U.S.A.
Excellent HotelPosted Jul 7, 2016
Excellent Hotel located in the heart of a shopping mall..no need to go anywhere for your shopping needs. Fine dining is close by and plenty of cabs and buses nearby. Hotel provides excellent cab service with an all SUV fleet and SAFE. Rooms were absolutely spacious and excellent. Breakfast was good. Very good stay for us and will stay there again.
by A verified traveler
Buen hotelPosted May 22, 2016 on Hotels
Buena ubicación, buen servicio, buena habitación, super buen desayuno...
by Steve from Sarasota Fl
Incredible hotel for the moneyPosted May 17, 2016 on Hotels
The hotel and location was amazing and very very safe for tourists. Very nice mall. The staff was friendly and helpful. Best stay for the money I have ever had.
by Luis from Panama
Viaje de una nochePosted May 17, 2016 on Hotels
Excelente ubicación, el personal siempre muy atento y busnas romendaciones para restaurantes y vida nocturna.
by Nikolaus from Zürich, Switzerland
Really recommendablePosted May 14, 2016 on Hotels
Lovely located in the middle of the highly attractive Chipichape-shopping complex