BBQ/picnic area

Reviews of Hotel Stein Colonial

3 out of 5
Hotel Stein Colonial
Avenida 4N No. 3-33, Cali, Valle del Cauca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 165 reviews" "
Rating 8 - Good. 48 out of 165 reviews" "
Rating 6 - Okay. 7 out of 165 reviews" "
Rating 4 - Poor. 4 out of 165 reviews" "
Rating 2 - Terrible. 3 out of 165 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Walter, OSHAWA

Traveled with family
Liked: Amenities, property conditions & facilities
This a very nice place and everyone is very helpful. Definitely will come back
Stayed 1 night in Feb 2024

10/10 Excellent

Monica

Stayed 3 nights in Dec 2023

8/10 Good

Julien Cedric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Christopher, Miami Beach

Liked: Staff & service, amenities, property conditions & facilities
It is my 7th time staying there. The staff is what makes it great. They treat you like family. It is clean and safe
Stayed 16 nights in Nov 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place.great customer service excellent service all the employees are very friendly
Stayed 7 nights in Nov 2023
Response from David Ballen on Nov 17, 2023
Mr. Garcia We appreciate your comment.We will continue working to offer the best service

10/10 Excellent

Jorge

Stayed 2 nights in Oct 2023
Response from David Ballen on Nov 17, 2023
Mr Jorge We appreciate your assessment.We will continue working to offer the best service

10/10 Excellent

Angy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with beautiful architecture value, friendly staff, amazing service, delicious food and located in a great area!
Stayed 2 nights in Sep 2023
Response from David Ballen on Oct 20, 2023
Mrs Angy We appreciate your comments. We look forward to your soon visit

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great location
I paid for the triple room, the AC wasn’t working properly so we moved to another room with poor AC eventually settling for a room with two double beds though I paid for the triple room, has two rooms and it sleeps 4. There was one receptionist who was insisting we had to pay for additional people. The room sleeps 4 and those rooms cost more because there’re larger and sleep more people. The reservations do not mention additional costs per person. We were going to be there for two weeks, that’s why I wanted the larger room but in the end I paid for the larger room and continued to be down graded with no refund or reimbursement of the difference.
Pool
Dinning Room
Birds Eye view of the pool
Stayed 14 nights in Sep 2023

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with lots off trees and plants. Service and cleanliness were very good. Although they have lots of ramps it could be a little challenging for some clients with mobility problems. It is solidly in the tourist zone with access to plenty of restaurants, museums and shopping. My biggest issue was that although they had AC in the room it was quite noisy.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enrique and the staff at this historical Cali hotel are wonderful. I stayed there 38 years ago and it is just as new as back then. Lovely grounds and a great price. Close / walkable to downtown. 24 hour security made us fell safe. Jeff Squires
Stayed 3 nights in Aug 2023

10/10 Excellent

Christopher, Miami Beach

Liked: Cleanliness, property conditions & facilities
This is an older hotel which is why i love it. I have stayed there 4 times now. They are like family.
Stayed 6 nights in Jun 2023
Response from David Ballen on Jun 29, 2023
Mr. Martinelli It is a pleasure for us to have your stay at our hotel, Hanna sends her regards and we hope you come back soon

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from David Ballen on Jun 29, 2023
Mrs MariaThanks for the good rating, we hope you come back soon.Fondly:The Stein Colonial team

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old school vibe and friendly staff. There is a pool, which was a plus. There is plenty of vegetation and trees. You do have to walk uphill but for me it was not a big deal. Would stay again!
Stayed 1 night in May 2023
Response from David Ballen on Jun 29, 2023
Mr Christopher We are glad that you enjoyed the nature that surrounds our hotel and the warmth of our collaborators.We hope to see you again soon.Cordially: The Stein Colonial Team

10/10 Excellent

Donovin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. I felt like a museum. The artwork, the dining room and the overall decor was nice. I liked that they had 24/7 security and it was so close to the mall and the river. Also the staff was very nice. The only thing that was a little difficult was the toilet was very close to the wall and as a tall guy my face was almost touching the wall when I used it. Besides that If I ever go back to Cali I know where I'm staying.
Stayed 3 nights in Mar 2023
Response from David B on May 23, 2023
Hello! We appreciate your comment, we hope to have you back with us very soon

10/10 Excellent

Maria

Stayed 3 nights in Feb 2023

10/10 Excellent

DOUGLAS, BRONX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near the Peñon area of Cali, an area with a good selection of restaurants. The rooms are comfortable and well maintained. Breakfast time is a pleasant experience with numerous dishes available. On most days the hotel offers other meals as well. The hotel has a classic atmosphere that is most agreeable. Across the street from the hotel there is a tourist office that can provide useful information about Cali. The hotel staff and management are friendly and attentive. I had a most enjoyable stay and I am happy to recommend this hotel.
Stayed 5 nights in Feb 2023

10/10 Excellent

Andres

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, best customer service in the city.
Stayed 3 nights in Feb 2023

10/10 Excellent

Marketa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great colonial building. Great staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Martine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on a beautiful property! A step back in time with the conveniences of today
Stayed 1 night in Jan 2023
Response from David Ballen on Jan 31, 2023
Hello, thank you for your comment, we are very happy that you had an excellent stay. We hope to have you with us again very soon

8/10 Good

Christopher, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this quant old hotel. It feels like family.
Response from David Ballen on Jan 31, 2023
Hello, we appreciate your comment, thank you for referring to our slogan: attention made tradition, we hope to have you with us again

10/10 Excellent

Daniel

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Room sizes were very generous. Breakfast was good. Area is safe. Very good value.
Response from David Ballen on Jan 31, 2023
Hello, we appreciate your comment, thank you for referring to our slogan: attention made tradition, we hope to have you with us again

10/10 Excellent

Christopher, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Charming!!!! The staff is like family. They are so nice and helpful. The place to really clean. It is quite and very safe with a guard at the locked gates. Breakfast included but had 4 choices. Dinner is also good. One improvement suggestion. Buy more pool lounge chairs. 1 for the pool is not enough.
Response from David Ballen on Jan 31, 2023
Hello, thanks for the comments and recommendations, we are working to improve our services, we hope to have you back with us very soon

10/10 Excellent

Stanley

10/10 Excellent

Stanley

Business traveler
Liked: Cleanliness, staff & service, amenities
Place is fantastic and peaceful
Stayed 6 nights in Oct 2022

10/10 Excellent

Stanley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is fantastic
Stayed 3 nights in Oct 2022

10/10 Excellent

Stanley

Stayed 2 nights in Oct 2022

10/10 Excellent

Stanley

Stayed 1 night in Oct 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 1930's totally renovated home style Hotel.Will book again.
Stayed 4 nights in Sep 2022
Response from David Ballen on Sep 29, 2022
Hello! We are glad that you had a great stay, we hope to see you again soon at our Hotel Stein Colonial to have the pleasure of serving you.

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Historical Hotel. Staff was exceptional especially Sandra & Carmen. Close to everything secure.
Stayed 4 nights in Sep 2022
Response from David Ballen on Sep 29, 2022
Hello! We are very happy that you had a pleasant stay. We hope to have you again very soon at Our Hotel Stein Colonial, to have the pleasure of serving you. Greetings from Sandra and Carmen

10/10 Excellent

Joshué

Stayed 1 night in Sep 2022

8/10 Good

cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía estuvo regular
Stayed 2 nights in Aug 2022
Response from David Ballen on Sep 29, 2022
Hola! lamentamos si se presento algun inconveniente durante su estadia. nos gustaria saber ¿Como podemos mejorar para prestarle un mejor servicio en caso de tener de nuevo el gusto de atenderle?

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has beautiful architecture, flora everywhere and the most wonderful staff!
Stayed 1 night in Aug 2022
Response from David Ballen on Sep 29, 2022
Hello! We are glad that your experience at the Hotel Stein Colonial has been satisfactory, we hope to have you again very soon to have the pleasure of serving you.

10/10 Excellent

Leydi, Lawrence

Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonia, great location
Stayed 3 nights in Jul 2022

10/10 Excellent

Carolina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con estructura antigua, colonial, ambiente familiar, con excelente servicio de todo el personal (front desk, securities, housekeeping, kitchen). Con buena ubicacion, como a 5 minutos del area de Granada. Muy satisfecha con la estadia 👍
Stayed 3 nights in Jul 2022

4/10 Poor

Gabriel J

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bed was too hard, the windows had a big space and the noice was horrible. No black out curtains. I paid for three night ended leaving next day. Call for a lost item. Still waiting for call back.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jaclyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy and the staff is personable and very helpful!
Stayed 6 nights in Jun 2022

10/10 Excellent

Denis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
The whole staff is very service oriented Extremely friendly and accommodating And food is amazing I strongly recommend this place for this and the old colonial charm of the place Very impressive architecture Keep up the good work Denis J
Stayed 1 night in May 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the place super safe and best place I ever stay
Stayed 9 nights in Apr 2022

10/10 Excellent

Ronald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should easily be a 5 star
This hotel is absolutely gorgeous for people who enjoy colonial style hotels . It’s on tbe side of a mountain and covered with trees and vegetation. It hides you away from the city . The staff literally make you feel at home . Very clean and very beautiful. Wonderful pool area . This will be my hotel of choice from now on when I visit the city
Stayed 3 nights in Mar 2022

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

Bodo, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, Colonial Hotel, large, clean rooms, excellent service, close to shopping, restaurants
Stayed 3 nights in Jan 2022

10/10 Excellent

emily Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were amazing and they loved dogs and It was so chill and quiet
Stayed 2 nights in Oct 2021

10/10 Excellent

Wendell, Yonkers

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and so are the staff!!! This is the only hotel i will stay at when visiting Columbia..there is security 24 hrs.. personal cab.. there’s a restaurant inside the hotel so you don’t have to leave to get food and the food is amazing.. the place is beyond clean!!! Everyone is lovely and amazing and will help you with any questions you have.
Stayed 4 nights in Apr 2021

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Very cozy and it's a beautiful place. Very clean and custumer attention as well as safe place to stay.
Stayed 3 nights in Dec 2020
Response from Booking department. on Feb 5, 2021
Mr. Edward. Thank you in advance for taking us into account for your stay. It is wonderful that our guests leave happy with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is very very good, when you stay there feel at home. near big shopping centre, breakfast is great, staff very nice. big room .
Stayed 1 night in Dec 2019
Response from HOTEL STEIN COLONIAL on Dec 24, 2019
thank you very much for your good comments, we hope to see you again very soon in our hotel