Hotel Toscana Plaza

Photo gallery for Hotel Toscana Plaza

Featured Image
Outdoor pool, open 9 AM to 10:00 PM, sun loungers
Outdoor pool, open 9 AM to 10:00 PM, sun loungers
Terrace/Patio
Balcony

Overview of Hotel Toscana Plaza

Hotel Toscana Plaza

3.0 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Calle 10 N 65-31 Autopista Sur, Cali, Valle del Cauca

Explore the area

  • Popular LocationSantiago de Cali University10 min walk
  • Popular LocationPremier Limonar Mall14 min walk
  • Popular LocationCosmocentro20 min walk
  • AirportCali (CLO-Alfonso Bonilla Aragon Intl.)28 min drive

Choose dates to view prices

About this area

Cali

Located in Cali, Hotel Toscana Plaza is near a metro station. Check out an event or a game at Canaveralejo Bullring, and consider making time for Cali Zoo, a top attraction not to be missed.

What's nearby

  • Santiago de Cali University - 10 min walk
  • Premier Limonar Mall - 14 min walk
  • Palmetto Plaza Shopping Center - 14 min walk
  • Canaveralejo Bullring - 17 min walk
  • Cosmocentro - 20 min walk

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 28 min drive

Restaurants

  • Dante — 1 min walk
  • Dante — 1 min walk
  • Panaderia La California — 5 min walk
  • Peru Chicken Sur — 8 min walk
  • Peru Chicken Sur — 8 min walk

About this property

Hotel Toscana Plaza

3-star business-friendly hotel near a metro station
You can look forward to a free breakfast buffet, a roundtrip airport shuttle, and a poolside bar at Hotel Toscana Plaza. For some rest and relaxation, visit the sauna or the steam room. Dante, the onsite restaurant, features fusion cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/café.
Additional perks include:
  • Swimming pool with sun loungers
  • Free self parking
  • An outdoor pool, a computer station, and a porter/bellhop
  • An elevator, a gift shop, and a 24-hour front desk
  • Guest reviews say great things about the dining options
Room features
All guestrooms at Hotel Toscana Plaza have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Daily housekeeping, desks, and phones

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1615 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated guestrooms - November 2014

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 35000 per pet, per night
Dogs and cats welcome
1 per room (up to 22 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 55000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 75000 per vehicle
  • Pet fee: COP 35000 per pet, per night
  • Rollaway bed fee: COP 55000 per day
  • Facilities fee: COP 5100 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 9843

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Toscana Plaza Cali
Hotel Sercotel Toscana Plaza Cali
Toscana Plaza Cali
Toscana Plaza
Sercotel Toscana Plaza Cali
Sercotel Toscana Plaza
Hotel Sercotel Toscana Plaza
Hotel Toscana Plaza Cali
Hotel Toscana Plaza Hotel
Hotel Toscana Plaza Hotel Cali

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 50 out of 177 reviews
5 - Excellent 28%
Rating 4 - Good. 62 out of 177 reviews
4 - Good 35%
Rating 3 - Okay. 39 out of 177 reviews
3 - Okay 22%
Rating 2 - Poor. 11 out of 177 reviews
2 - Poor 6%
Rating 1 - Terrible. 15 out of 177 reviews
1 - Terrible 8%

4.0/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I spend 2 nights in the suite with jacuzzi: not really clean, NO HOT WATER in the shower and jacuzzi I couldn't use it... They was not able to fix it and never say something about it. Very disappointed
Stayed 2 nights in Jan 2022

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The customer service was good but the property was terrible. The rooms has bugs, no closet , bed was so uncomfortable and covers where very old, rooms smell humed and the noise in the hallway for the customers and staff was all the time. The hotel looks beautiful in the pictures but in reality is old. I saw some cucaraches at the restaurant. The location was perfect but they need to improve the hotel. Also there was no cable tv for all my stay. The power when off and they started the generator and the whole hotel smelled a gasoline.
Stayed 4 nights in Nov 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
The employees do everything to help you and very courteous people.
Stayed 16 nights in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very good breakfast. Not so happy with my room that had a lot of noisy from outside, tried to change the room and the front desk lady ignored my request. Other than that, ok
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Very nice hotel. When I return to Cali Colombia, I will be staying there again.
Stayed 3 nights in Oct 2021