Overview of Hotel Toscana Plaza

Photo gallery

Featured Image
Outdoor pool, open 9 AM to 10:00 PM, sun loungers
Outdoor pool, open 9 AM to 10:00 PM, sun loungers

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSantiago de Cali University10 min walk
    Popular LocationPremier Limonar Mall14 min walk
    Popular LocationCosmocentro7 min drive
    AirportCali (CLO-Alfonso Bonilla Aragon Intl.)55 min drive

Choose dates to view prices

  • Standard Room, 1 Double Bed

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed
  • Junior Suite, 1 Queen Bed, Hot Tub

    3.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsJunior Suite, 1 Queen Bed, Hot Tub
  • Deluxe Suite, 1 King Bed, Jetted Tub, City View

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Jetted Tub, City View
  • Standard Triple Room

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 3 Large Twin Beds
    More detailsStandard Triple Room
  • Standard Room, 2 Twin Beds

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds
  • Room Standard

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom Standard

About this area


Located in Cali, Hotel Toscana Plaza is near a metro station. Check out an event or a game at Canaveralejo Bullring, and consider making time for Cali Zoo, a top attraction not to be missed.
Visit our Cali travel guide
Popular Location

What's nearby

  • Santiago de Cali University - 10 min walk
  • Premier Limonar Mall - 14 min walk
  • Olympic Stadium Pascual Guerrero - 5 min drive
  • Cosmocentro - 7 min drive
  • University of Valle Hospital - 15 min drive

Getting around

  • AirportAlfonso Bonilla Aragon Intl. Airport (CLO) - 55 min drive


  • Dante — 1 min walk
  • Dante — 1 min walk
  • La Nonna — 6 min walk
  • Peru Chicken Sur — 8 min walk
  • Restaurante Cocora Fusión — 8 min walk

About this property

Hotel Toscana Plaza

3-star hotel, walk to Santiago de Cali University
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a spa tub are onsite. All 72 rooms offer free WiFi, minibars, and TVs with cable channels. Other amenities available to guests include room service, free long-distance calls, and free local calls.
Hotel Toscana Plaza offers 72 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2014.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool


  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (1615 square feet)


  • Pool sun loungers
  • Rooftop terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas
  • Renovated guestrooms - November 2014

Room amenities


  • Air conditioning
  • Linens


  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels


  • 32-inch TV
  • Cable channels

Food and drink

  • Minibar


  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe

See similar properties



Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18


Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk


Pets allowed for an extra charge of COP 35000 per pet, per night
Dogs and cats only
1 per room (up to 22 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 55000 per day
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 75000 per vehicle
  • Pet fee: COP 35000 per pet, per night
  • Rollaway bed fee: COP 55000 per day
  • Facilities fee: COP 5100 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Toscana Plaza Cali
Hotel Sercotel Toscana Plaza Cali
Toscana Plaza Cali
Toscana Plaza
Sercotel Toscana Plaza Cali
Sercotel Toscana Plaza
Hotel Sercotel Toscana Plaza
Hotel Toscana Plaza Cali
Hotel Toscana Plaza Hotel
Hotel Toscana Plaza Hotel Cali

Frequently asked questions

Can I cancel my reservation for free at Hotel Toscana Plaza and receive a full refund?
Yes, Hotel Toscana Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Toscana Plaza cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Toscana Plaza have a pool?
Yes, this property has an outdoor pool. Pool access is from 9 AM–10:00 PM.
Is Hotel Toscana Plaza pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of COP 35000 per pet, per night.
How much is parking at Hotel Toscana Plaza?
Self parking is free at this property.
What time is check-in at Hotel Toscana Plaza?
Check-in is from 3:00 PM - midnight.
What time is check-out at Hotel Toscana Plaza?
Check-out is at 1 PM.
Does Hotel Toscana Plaza provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of COP 75000 per vehicle applies.
Where is Hotel Toscana Plaza located?
Situated in Cali, this hotel is within a 15-minute walk of Santiago de Cali University and Premier Limonar Mall. Canaveralejo Bullring and Olympic Stadium Pascual Guerrero are also within 3 mi (5 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient to a lot of things. Clean and comfortable.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place I feel so happy w the services I said this it’s beautiful place
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
No one speak English fast not working and took a long tome to have hot water hot tub was cold king size bed was holing with strapping
Stayed 7 nights in Feb 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Nice stay small issues
The service at this hotel was amazing . The staff was really friendly and great . Everything was clean and wonderful . The food at the restaurant was amazing . Not to be critical but there was a few small issues . And the staff did try very hard to help . The hot tub did not work . And the safe kept shorting out . I also got large charges for the mini bar , I would recommend you take your own inventory and note this when you arrive . To be fair I did take items from it but it also was not full on my arrival so I had no way to prove what I took or did not . Now even with these problems I give this hotel a great review as the staff really works very hard to please you in every way and take good care of you .
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing especially at night. Not to mention the food st their restaurant was delicious.
Stayed 1 night in Jan 2020