Ratings based on 185 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 16, 2017
Had a wonderful 5 day stay, the staff were very friendly and the hotel is wonderful
Comment from Hotel Management
May 3, 2017 by Alejandro Ospina E., Hotel Management
Dear Guest, Comments as yours make us really pride, and encourage us to keep working every day on delivering memorable experiences. Thank you for taking the time posting this review, which, I’m sure will be very helpful for other travelers when looking for a hotel in town. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2017
Pros: The staff.
Cons: Could use newer telephones and alarm clocks.
Location: There is plenty of shopping to do next door.
Nice hotel in a nice location. A little out of the way if you want easy access to the center of the city though.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

A good option in Cali

Posted Feb 22, 2017 on Orbitz
The service is good. I had no problem with laundry and the food is very good. The door and the lock had some issues that they fixed after the staff came. The tube was filling a little, like the pipes were not working properly. In general is a good hotel but with some maintenance issues.
5 out of 5
by Diedre

Well recommended hotel

Posted Feb 13, 2017 on Hotels
Very well kept older hotel with art deco flair. Plenty of pleasant staff. The breakfast is amazing! You will want for nothing. Attention to detail. Our only recommendation is that the upholstered chairs could use an updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Hotel!

Posted Feb 6, 2017 on Orbitz
Great Hotel specially for business travel. The hotel is very nice and very clean! Well located and easy access to everything.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from menifee

Great hotel, great location

Posted Jan 20, 2017
Very nice place, will definitely stay here again next time
4 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Good price, centrally located in the south of Cali

Posted Jan 17, 2017
Hotel seems to be in the midst of a renovation. Lots of painting and cleaning going on. It needs a bit of work. The areas that were redone were very nice. The staff was very efficient. The waiters (no waitresses!) were efficient and friendly. Lobby furniture was getting a needed refresh as well. I was looking forward to the pool but the water was very cold. I'm a warm water person so it may be fine for most. Buffet breakfast had great variety. Delicious yogurt, eggs with tomato and green onions, delicious. All types of Colombian breads as well as waffles, meats and cheeses, empanadas, juices and fruit. Great cappuccino as well. Dinner was delicious and reasonably priced. Good selection. Hotel pictures are usually deceptive, taken when the hotel is brand new so add a few years to these. All in all, for the money, a good mid range choice.
3 out of 5
by A verified traveler

Overpriced

Posted Jan 16, 2017 on Orbitz
Ok in general (facilities, room, staff), but better hotels in Cali for the ~100/night that this hotel costs.
5 out of 5
by Fabian

Beautiful and convenient

Posted Jan 6, 2017 on Hotels
This place was great to relax and enjoy good sleep and food. Great location right in front Unicentro and one of the best and safest areas in Cali. Will return for sure
4 out of 5
by A verified traveler

Fabulous service & food

Posted Jan 2, 2017
Pros: Facilities are great, hotel staff is great and the food is fabulous. But be SURE you double check your bill before you leave!
Cons: SOUND PROOF THE ROOMS! Or else cut down the loud loud loud loud NOISE of the entertainment. It was AWFUL up to 1, 2 AM or later.
Location: Location is great, in a residential neighborhood. Everything is clean and it is in a fairly quiet part of the southern section of Cali.
Everything is great BUT the hotel puts on and allows VERY VERY VERY VERY LOUD music which permeates all of the rooms, even up to the 9th floor and they will NOT do anything about it. They think Gringos are fussy and demanding because I personally believe a guest in a hotel should be able to SLEEP. The noise of their entertainment is horrendous!