Ratings based on 428 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Clean, comfortable rooms

Posted Dec 12, 2017
Pros: Nice bathroom, nice breakfast
Cons: No need for full kitchen in all rooms, should be bottled water (free) in frig, weird blanket (mattress cover?) not enough towels (why 3?)
Location: Came for a family visit and it was close to them and the airport
Good experience, but just not the unexpected to set it apart from the others.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Patrons with small dogs

Posted Nov 27, 2017
The hotel was pretty and the room was comfortable. All went well but the last day. As we were making trips. From our room to our car to load our items my husband noticed that there was animal feces on the rug in the hall way. Problem is we noticed the. One mound but. Not. All the other little nuggets and we landed smack dab in smelly poo. I get. Owners love their dog. Be respectful. Clean. UP YOUR. DOGS %&@^. How. Size is. That to leave it for. Others to find. Four hour. Size. Home. No matter what. We did. Smelled. Like fecal matter. So. To hotel staff. If there are cameras. Find the owner of the small DOGS. Roaming the Halls doing their business. First. Floor. Toward. Back door and then bill them for being irresponsible dog owners. And then bill. Them. For a new pair. Of shoes. And. Detail job. Of inside of my. Truck
Comment from Hotel Management
Dec 1, 2017 by Steve A, Hotel Management
Hi Ranee, I am so sorry your had that experience with the dog. It must have been awful to have to go through that. We do try to keep an eye our our pet owners and most of them do a great job of cleaning up after their pets, but we do occasionally get some that don't. Thank you for your nice comments about the hotel, I am glad to hear the rest of your stay went well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno ca

Very nice

Posted Nov 14, 2017
Had access to computer room.my lady was able to use for homework.nice
Comment from Hotel Management
Nov 21, 2017 by Steve A, Hotel Management
Thank you, we appreciate the 5 rating. I am thrilled you enjoyed your stay and found our business center to be of good use.
3 out of 5
Recommended
for Everyone
by A verified traveler from san jose

One of the best for Fresno

Posted Oct 20, 2017
Hi so overall staff was good however management could use some people skills, took an extra 1Hour and a half after check in to get my room even though others were already checked in manager on staff was rude! Kept telling us our room was not ready it was being cleaned however when we went up to the room no one was even cleaning it she just had not bothered to check if it was cleaned yet.
Comment from Hotel Management
Nov 3, 2017 by Steve A, Hotel Management
Thank you for the kind headline and I am happy to hear the staff treated you well. I apologize for the situation with one of our managers and the delayed check-in. I certainly will follow up on the situation.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, IL

Posted Oct 3, 2017
Safe, clean, affordable, spacious, quiet, and very comfortable room with a full kitchen with airport transportation and a free breakfast. Generally when hotels say free breakfast it equals cereal, fruit, juice, coffee and pastries. This was a full on breakfast. Overall a very pleasant stay.
Comment from Hotel Management
Oct 5, 2017 by Steve A, Hotel Management
Thank you!!! We love to hear when we have a satisfied guest and we appreciate your staying with us! Thanks for all your kind remarks!
5 out of 5
Recommended
for Families
by A verified traveler from CA

Nice room and facility

Posted Oct 3, 2017
Cons: Cleaness should be improved
Room is spacious and hot breakfast is also good for me.
Comment from Hotel Management
Oct 5, 2017 by Steve A, Hotel Management
Thank you for the 5 Stars - I will talk to our housekeepers and pass on your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Amenities and Comfort

Posted Sep 15, 2017
Cons: Empty the trash from previous guests
Basketball court, pool and gym. Happy about the free breakfast!
Comment from Hotel Management
Sep 18, 2017 by Steve A, Hotel Management
I am very sorry and embarrassed about that trash can. I will follow up with our staff and show them the picture. Thank you for staying with us and I am glad you enjoyed the other parts of your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Sep 15, 2017
I am particular about where we stay. Our child plays competitive soccer, so we find ourselves traveling quite a bit and several times a year having to stay overnight somewhere. This hotel is at the top of our list of one of the nicest places we've stayed. Would definitely stay again and would recommend to anyone.
Comment from Hotel Management
Sep 18, 2017 by Steve A, Hotel Management
Thank you so much, that is very nice of you and we appreciate the recommendation! I traveled with my daughter for softball and I hope the soccer matches were a success!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel!!

Posted Sep 13, 2017
This hotel is perfect in every respect. The room is wide and clean, and the price is really low considering the value.
Comment from Hotel Management
Sep 13, 2017 by Steve A, Hotel Management
Wow, thank you so much, I will pass on your review at our next meeting! We appreciate your warm remarks very much! Hope you visit us again very soon!
4 out of 5
by Lawson

Family visit.

Posted Sep 11, 2017 on Hotels
It is good
Comment from Hotel Management
Sep 18, 2017 by Steve, Hotel Management
Thank you for the rating! We hope you had a nice visit with your family.