Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Tokyo

グラナダの散歩に便利な心地よいホテル!

Posted Aug 23, 2016
Pros: ネット予約サイトの不手際に気さくに対応して頂き感謝。
グラナダ市街地の中心に至近。カテドラル、イサベル・ラ・カトリカ広場、アラビアン・バザールに徒歩至近。 アルハンブラ宮殿、アルバイシン地区へも散歩しながらアクセス。 便利で心地よく、夜の外出も安全な立地。 ホテルは常宿にできる快適な部屋、設備。ウォシュレットもあるよ!
5 out of 5
by A verified traveler

Posted May 18, 2016 on Hotels
Comment from Hotel Management
Jul 3, 2016 by CALIDAD, Hotel Management
Thanks for your score.
4 out of 5
by Susan

Posted May 15, 2016 on Hotels
We had a lovely stay and the front desk staff were really great.
Comment from Hotel Management
May 26, 2016
Our staff thanks you for your comment. We hope to have the opportunity to visit again. Dpto. Calidad Hoteles DAURO
5 out of 5
by Ignacio Ariel from Argentina

Muy buen hitel

Posted May 6, 2016 on Hotels
El hotel fue perfecto, la cama más cómoda que dormí en todo el viaje, además la gente muy amable
Comment from Hotel Management
May 26, 2016
Gracias por su valoración de nuestro Hotel. Nos alegramos de haber podido ofrecerle un buen descanso, nuestros colchones suelen ser muy bien valorados. Esperamos hayan disfrutado de su estancia en nuestra ciudad. Gracias por su comentario. Dpto. Calidad Hoteles DAURO
4 out of 5
by A verified traveler

できれば長期滞在したかった

Posted May 4, 2016
歩き回って疲れたあと、ゆっくりするのに抜群の設備でした。価格(スイート1人利用で9000円未満)では考えられない素晴らしいお部屋だったと思います。ベッドは低反発マットレス、洗浄機付トイレ(海外では貴重!)、設備の充実したキッチン。できれば長期滞在したかったです。 場所も空港バス乗り場から至近、街の中心からも大通りを歩くので怖くないし、苦にならない距離でした。
2 out of 5
by A verified traveler

OK place to stay BUT......

Posted May 2, 2016
Pros: The staff was VERY helpful
Cons: See my comments above
Rooms are comfortable enough----clean---and in decent shape. HOWEVER.....three real problems: 1. We ordered two rooms--one for two adults--and the other for two adults and two young children. This was written on reservation, but when we checked in, there was only a King Bed and a sofa bed--and the Hotel said they can't give us the fourth bed. Luckily, our room had a King and a sofa bed and as it was our granddaughter, it worked out. 2. Our flight from Barcelona arrived at 6:45 PM--by the time we checked in, it was 8:00 ish. My 7 year old granddaughter had a bad earache and the flight didn't help that out. As a result, we decided to order room service. My son-in-law and I eat everything-and are not picky eaters at all. I even don't mind airline food. BUT.....I have NEVER EVER had such horrible food in my life. We ordered three Paella and one veal dish. None of us could eat more than a few mouth fulls. It was inedible! 3. We put some wine glasses, plates, and cutlery in the sink after our meal. When we returned the following afternoon, they were still dirty and in the sink.
Comment from Hotel Management
May 16, 2016 by dpto.calidad Hoteles Dauro, Hotel Management
I regret your bad experience in our Hotel. We apologize. I have to say that as the service directory indicates, the daily cleaning does not include cleaning of kitchen and household items, this service can be hired at extra charge. I regret that you have not read it, we try to see the possibility to indicate otherwise. The dishes from our room service meals are already prepared, ready to heat and serve. Not be offering our customers a good service concerned us, we will analyze the problem to give a solution. Thanks for sharing your experience that help us to improve. I hope to have the opportunity you return to stay our Suites again.
5 out of 5
by Jinsung from 서울

취사와 이른 아침 공항에 가려면 추천!

Posted Apr 27, 2016 on Hotels
취사를 할 수 있고 아침 일찍 공항에 가야하기에 버스 타러 가는 입지 면에서도 좋은 곳!
3 out of 5
by A verified traveler

Could be better

Posted Apr 26, 2016 on Hotels
Unit 2 felt cramped. Kitchen very sparsely stocked, not even a toaster! No coffeemaker but a Nespresso machine in the Easy Room with lots of flavor choices. Housekeeping was only so-so; only one towel was provided in the kitchen and it was never changed in 3 nights and there were no paper towels either. We have had better facilities at other apartment hotels in other cities.
Comment from Hotel Management
May 1, 2016 by jose antonio Linde, Hotel Management
Sorry for your bad experience in our Hotel and I apologize. All this problems could have been solved asking Reception. All these kitchen utensils are available for free at Reception. Thank you for your comments that helped us improve. Dpto. Calidad Hoteles Dauro
5 out of 5
by Liming

This traveler left a rating score only Posted Apr 14, 2016 on Hotels
5 out of 5
by Dylan C.

Fantastic hotel!

Posted Apr 13, 2016 on Ebookers
A very clean, comfortable and centrally located hotel. We had a 1 bedroom suite and the kitchen would have been suitable to make dinner if needed. However, with so many fab bars and restaurants nearby serving free tapas with every round of drinks I'm not sure why you'd bother to cook! Perfect location for exploring the city. We would definitely stay here again! Wifi whilst free was a bit dodgey and wouldn't download at times - such a minor point though it wouldn't affect my decision to return.