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Reviews of Hotel La Diligence

3 out of 5
Hotel La Diligence
53 Rue De La Republique, Honfleur, Calvados

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 316 reviews" "
Rating 8 - Good. 133 out of 316 reviews" "
Rating 6 - Okay. 57 out of 316 reviews" "
Rating 4 - Poor. 21 out of 316 reviews" "
Rating 2 - Terrible. 14 out of 316 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint old style hotel.
Quaint old style hotel. Comfortable rooms in traditional decor.
Stayed 2 nights in Oct 2023
Response from La Reception on Oct 18, 2023
Merci

6/10 Okay

CAROLYN

Stayed 1 night in Sep 2023
Response from La Reception on Oct 18, 2023
Merci

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Ok for a short stay
Room was perfectly adequate, and close to the old harbour. Check in friendly. Note that free parking has limited spaces
Stayed 1 night in Aug 2023
Response from La Reception on Oct 18, 2023
Merci

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from La Reception on Aug 24, 2023
Merci

10/10 Excellent

Eliane

Stayed 1 night in Jun 2023
Response from Reception on Jul 15, 2023
Merci beaucoup

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Far from advertised pictures. Nothing close. From lobby took us to annex bldg, Had to climb 3 stories on a circular staircase with luggage. Room was very smoked and musty. Bed spread and rugs heavily stained. Vanity sink would not drain. No parking as advertised and had to search away from site. No fire protection in old building - only fire extinguishers. Front desk was understanding.
Stayed 1 night in Jun 2023
Response from Reception on Jul 15, 2023
Dear Sir , Madam ,We thank you very much for your reviewsAll the rooms of the annex are nice ; all you said about our hotel is your own opinion , not oursRegards,

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
No parking lot, we have to park a far away from hotel. Breakfast started at 8:00am , too late for us
Stayed 1 night in Jun 2023
Response from Reception on Jul 15, 2023
Dear Sir , Madam ,We thank you very much for your reviewsHope to welcome you next time , we wish you good eveningRegards

8/10 Good

john

Stayed 1 night in May 2023

8/10 Good

Janice

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022
Response from The front desk on Feb 4, 2023
Thank You

8/10 Good

Linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, very dated, I don’t mind old furniture but I do mind stains on the carpet, definitely ready for a refurb
Stayed 1 night in Jul 2022

6/10 Okay

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would'nt have breakfast as not worth it ended up being quite expensive but it is really close to the centre so that's what you pay for
Stayed 3 nights in Jun 2022

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff in a comfortable hotel
This was a pleasant stay in an old but well kept hotel. All the staff were very helpful and provided me with extra care when my next booking was suddenly unavailable. The parking was difficult and I required assistance to leave the parking. This was given happily and expertly.
Stayed 1 night in May 2022

4/10 Poor

Shelley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as advertised
Booked a suite with a Queen size bed. The photos on Hotels.Com looked great. What a disappointment. Received a room off site and it was a double bed with broken down furniture. The wifi was almost non existent. The breakfast was substandard with little choice of food. Payed extra for a meal that was substandard.
Stayed 1 night in Apr 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Jo, Portland, OR USA

Traveled with partner
Liked: Amenities
The room was very large, albeit a bit to the “shabby” side. The building was secure, with parking, & near a large market. Breakfast was wonderful & Room was very conveniently located for walking. There was a problem with the billing because we used a card that we had not notified & the hotel was inconvenienced without being angry. The rating is based on shabbiness, for those influenced by such things.
Stayed 1 night in Sep 2019
Response from Hotel La Diligence on Apr 22, 2020
Thank you

6/10 Okay

colin

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very quirky place but more like charming motel than hotel and only limited parking Short walk to the old harbour which is lovely.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Queen size bed as expected but small print does not state it would be guaranteed, disappointing as this was the reason I picked it. Staff were polite and helpful, our room is a little tired but convenience to center great. Parking being free and available is/was important to us so excellent in this situation. Bar prices fair, did not have breakfast so can not comment on quality/type.
Stayed 2 nights in Sep 2019

4/10 Poor

Jacques

Disliked: Property conditions & facilities
Stay clear.
Not in a good state of repair overall. Breakfast is a disaster little choice less than an hour into service you have to beg to get more that being burned croissant and thawed out bread. No wifi although posted in their ad I was told a cockamany story about satellite being down. It's only attributes being near the center of town and parking. Definitely do not recommend.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Great location to center of town. Charming and old. Wonderful breakfast!
Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous timeless brilliant hotel
What an awesome place!! We had an amazing room right at the top! Hotel was quiet in a lovely way. Bed was brilliant and the whole place had so much charm and character. Got to be the place to stay in Honfleur and we are going back for sure!!!
Stayed 1 night in Aug 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable. Had off street parking but no WiFi.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Older property that needs updating. Having AC in the summer would help as rooms were stuffy. Front desk clerk was not welcoming. Parking is very difficult. Location is good.
Stayed 2 nights in Jul 2019

10/10 Excellent

Don, South Dakota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Parking on property if you come early. Pretty place.
Stayed 1 night in Jul 2019

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

JY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with a great view of the back garden. Staying here will make you feel you have traveled back in time. Location is great close to the port and food. Take a nice easy stroll to town and take in all that is France has to offer.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is walking distance to the city center and the beautiful harbor. The staff was very friendly and the rooms were comfortable and spacious though a bit dated.
Stayed 1 night in Jun 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a good price on a busy day « fête de la Musique » Set off the street in a courtyard great location for exploring town on foot ,they also have parking. For the price excellent .Set up a bit like campanile si not ideal having people walk past your window and I guess one could have noisy neighbors but very calm for me.
Stayed 1 night in Jun 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, nice comfortable room, great breakfast. We thoroughly enjoyed our stay here and would definitely return to this lovely hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

CHARLES

Liked: Cleanliness, staff & service
Lovely location close to harbour
Friendly,helpful staff. Good breakfast at €10 . Room and bathroom very clean. Free parking not great due to insufficient spaces. A little noisy in the mornings but acceptable.Good value with discounted rate we got from Hotels.com. Perfect location less than 5 minutes to the harbour and lovely restaurants I’ll definitely stay again
Stayed 2 nights in May 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honfleur is a wonderful place to see and tour from
Lovely area, great location, charming hotel, parking on site, our room upgrade (due to availability, I assume) was fantastic!
Stayed 2 nights in May 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, Best Location
Great friendly staff, really helpful..
Stayed 1 night in May 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Kevin, Godalming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with quirky character. The double room was a reasonable size, although Honfleur is so lovely, we didn't spend much time in the room. The mattress was a bit hard but I guess that's a matter of taste. Well stocked continental breakfast. There didn't seem to be many parking spaces at the hotel but free parking is available nearby.
Stayed 1 night in Sep 2018

10/10 Excellent

Jack, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay en route
A small beautiful old hotel, ideally centrally located in Honfleur very close to the harbour. Parking was very tight in the small courtyard.
Stayed 1 night in Jul 2018

8/10 Good

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy with much common space.
All needs were met here. The room contains shared space and is a joy. Close to the Vieux Bassin.
Stayed 1 night in May 2018

6/10 Okay

victoria

Area very good. Parking avaliable. Hotel is very dated and really needs updated.

6/10 Okay

Rachel Anne

Disliked: Staff & service
Ordinary hotel in good location
Hotel was fine but bad service. When we arrived we were told car path was full when car parks available. When checking in the service was terrible. An older lady on check out was helpful and professional. The room wasn’t that clean marks on table cloth and hand towels but it was ok for one night especially given it’s location

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
The room was clean and organized. But the internet quality was terrible ! couldn't access what we needed as tourists. The bathroom was very small.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Bed and dogs
We complained about bed on first day Nothing was done so little sleep on second night staff were new Excuse was did not want to wake owners son Dogs charged for was not stated at booking or arrival and we were not charged st last hotel Reason to stay location and free parking Rooms clean and tidy Bed needs replacing
Stayed 2 nights in Nov 2017
Response from The Front Desk on Jan 23, 2018
Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Lovely hotel to look at but a bit shabby in the room although clean. Could be because it's end of season. Friendly staff.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Good value for money
Short walk to the port. Well kept exterior, interior tired but clean.
Stayed 1 night in Sep 2017

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Great location. Friendly and helpful staff.
Stayed 1 night in Sep 2017

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Not relevant.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
good location for the harbour
attractive building, parking was included but not easy getting in or out room was a decent size but not as clean as could be