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Reviews of FERGUS Style Cala Blanca Suites

4 out of 5
FERGUS Style Cala Blanca Suites
Calle Huguet des far, 27, Santa Ponsa, Calvia, Mallorca

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 60 reviews" "
Rating 8 - Good. 17 out of 60 reviews" "
Rating 6 - Okay. 11 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for cheap family get away
Mixed thoughts really .. The all inclusive is very limiting. There’s just one restaurant which is very much quantity over quality. The included drinks are not the best, so we ended spending more to get brand names. Okay for a cheap family week, but not really a couples hotel. Staff lovely. Big rooms with nice balconies.
Stayed 5 nights in Jun 2019
Response from Customer Experience on Jul 7, 2019
Dear Philip, Thank you very much for your stay and your valuable feedback on our FERGUS Style Cala Blanca Suites. We are sorry to hear that on this occasion the standards about our facilities and service fell below what our guests expect, especially for the AI offer as well as for the meals selection proposed in our restaurant and the offer available for couples. We have taken good note of your feelings, and we will do our best to improve our offering. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Customer Experience on May 29, 2019
Dear guest, Thank you very much for choosing our place for your holidays and the valuable review given to our FERGUS Style Cala Blanca Suites. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be certain we will continue working hard to improve our service and make our guests feel like home. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

4/10 Poor

Gemma, England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very expensive for what you get
We arrived at 3:00 in the morning and had to drive around the block 3 times to find parking as there is no parking at the hotel. We booked a family room that stated there were 4 single beds. There were only 2 and a sofa. We then had to make up the sofa bed and the pull out camper bed ourselves. However, there was no spare bed linen so we had to wait for the night receptionist to bring it up. We then had to make them up ourselves. Breakfast is a strange affair. The hotel is used for package holidays so it was always really busy. The choice of breakfast was good but the cooked breakfast was largely inedible. There were 2 pools but it was too cold to swim in the main pool and the heated pool was very small! Plus they were only open 10:00 - 18:00 so no chance for a prebreakfast swim. The private beach was covered in seaweed do not very desireable. We didn't use any of the entertainment or children's clubs. We did want to hire bikes, but at €9 per bike for 4 hours for a family of four we decided against it!
Stayed 4 nights in Oct 2018
Response from Customer Experience on Nov 9, 2018
Dear Gemma, Thanks for your stay with us and your valuable feedback on our FERGUS Style Cala Blanca Suites. We are concerned to read of the overall disappointment you experienced with our hotel and our service. Please accept our sincere apologies for your experience. Be certain that we will share your feedback about the inconvenince suffered with the room upon arrival as well as about the meals choice offered in our restaurant with our Management team to ensure we focus on improving our offering and preventing future occurence. As for the beach, please note that the sand had been unfortunately washed away due to the heavy rains the previous weeks. Thanks again for choosing FERGUS Hotels. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fergus style Cala Blanca Suites
We stayed in a Superior room which was located across from the main building. We had a pool and seaview and a free restockable soft drinks mini bar. The room was very clean with daily maid service and the bonus was a kettle in the room even although we were All Inclusive. The staff were very happy and welcoming especially in the restaurant. The food was roasting hot with plenty of choice. The restaurant was pleasant but there was also a side part just for adults which appealed to us in the evening. The hotel is located on a really nice beach Bay although it is very rocky underfoot so we didn’t go in the sea. The view is nice and you can lounge at the pool or on the sand. The entertainment looked fine and there’s a few bars, shops and restaurants within a few minutes walking distance. This is a really lovely hotel for those happy to relax and enjoy the hotels facilities in a nice quiet location.
Stayed 3 nights in Sep 2018
Response from Customer Experience on Sep 19, 2018
Dear Jacqueline, Thank you kindly for your lovely feedback regarding your stay with us at the FERGUS Style Cala Blanca Suites. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Hotels. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel rooms food staff all fantastic never get bored with the great entertainment team.
Stayed 1 night in Aug 2018
Response from Customer Experience on Aug 23, 2018
Dear Dean, Thank you very much for your holiday choice and your kind comments on our FERGUS Style Cala Blanca Suites. We are proud to hear you and your family had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfill your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Hotels. Hoping to welcome you again in the future. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Kid friendly hotel next to the ocean!
Very kid friendly hotel next to the ocean, no real sand beach although the pictures show sandy beach. The walls are thin and can hear everything that goes on in the other rooms. I would rate this hotel a 3 at best. It's definitely not a 4-star hotel
Stayed 1 night in Apr 2018
Response from Customer Experience on Apr 26, 2018
Dear guest, Thank you very much for your stay and the time taken for your review of our FERGUS Style Cala Blanca Suites. We are glad to hear that you enjoyed a nice stay with us on the whole despite the points mentioned for which we truly apologize. We have taken good note of your comments concerning the isolation of our rooms, and will do our best to continue improving our service as well as our facilities so that our guests can enjoy an unforgettable holiday experience. As for the beach, please note that its conditioning is currently managed by the local council and it has been unfortunately delayed due to the bad weather conditions these weeks. However, it will be soon available for our guests to enjoy. Thanks again for choosing FERGUS Hotels. We would love to welcome you back. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

10/10 Excellent

JS, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really good with excellent food and friendly staff where nothing was to much trouble. The beach looked as if it had been washed away and not replaced, which was a shame as I like to go to the beach whilst on holiday.
Stayed 7 nights in Oct 2017
Response from Susana Cuesta, Customer Experience. on Nov 7, 2017
Dear JS, Thank you very much for your valuable feedback and your kind words about our FERGUS Style Cala Blanca Suites. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our facilities. We really appreciate your suggestions regarding the maintenance of our beach as well as about having a TV available in the bedroom, we have already noted them down and informed our Management for consideration and improvement. Thanks again for choosing FERGUS Hotels. We would love to welcome you again in your next visit to Santa Ponça. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palma get away
Great location for the beach and pool, although it did get very crowded during the day. Meals and meal times worked out well. We did have the all inclusive, which I would do again.
Stayed 9 nights in Jul 2017
Response from Susana Cuesta, Customer Experience on Jul 31, 2017
Dear wayne, Thank you very much for choosing our place for your holidays and the valuable review given to our FERGUS Style Cala Blanca Suites. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. We will certainly transmit your comments on our busy pool area to our Management in order to improve our service and make our guests feel like home. We would to welcome you back soon. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful family friendly hotel
We will definitely return to this hotel the staff were very friendly and helpful the facilities were beautiful and the location was perfect. The sea view rooms are amazing.
Stayed 4 nights in May 2017
Response from Susana Cuesta Customer Experience FERGUS STYLE CAL on Jul 13, 2017
Dear guest, Thank you very much for your holiday choice and your comments on the FERGUS Style Cala Blanca Suites. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfill your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. We will keep on working hard to offer our guests an amazing holiday experience. Hoping to welcome you again in the future Kind regards, Susana Cuesta Customer Experience FERGUS STYLE CALA BLANCA SUITES

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break withgrandson
Nice friendly hotel , clean and welcoming Food vety good and facilities were well kept Only one complaint Sunbeds all towelled up and empty Should be patrolled and towelstaken offif not being used.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but don't bother with all inc
This is the second time we have used this hotel and like it a lot but we won't be going all inc again mainly because of bar staff issues,however rest of staff are very friendly food is excellent with clean rooms and in a good position

10/10 Excellent

Susan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars all the way
what a wonderful hotel. extremely friendly staff. Excellent choice of food which changes daily. Lovely suite with great views. Caters perfectly for adults with and without children. Good location and close to everything. would highly recommend to anyone. We arrived at 1-30 a.m. and they had left in our room a supper of salad and meats with fruit and bread. Very thoughtful.

6/10 Okay

John D, leicester

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel best suited to families
The hotel looks a bit tired but has excellent facilities for children. More suited to families as opposed to couples. The food is very well presented but we found the it tasted bland. The fish dishes were over-cooked, which is a pity as they would have been very good otherwise.

6/10 Okay

alice, Ayrshire

Liked: Cleanliness, staff & service, room comfort
Clean friendly hotel, good location
Have stayed here before and was not impressed, however the hotel has been totally refurbished to a excellent standard! Was not all inclusive bed and breakfast but everything was satisfactory!

8/10 Good

Tugair, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but beware of overbooking
Booked this hotel on its reviews, but on arrival, met another couple returning after 2 nights away due to overbooking. We were then also told it was overbooked and that we would need to spend 1 night in an alternative. This maybe a result of electing to pay at hotel rather than in advance, as understandably, they don't want no shows, but the alternative hotel was on the outskirts of Magaluf and although that hotel was very nice, it was an area we had intended to avoid. We were upgraded as a result of our night away from B&B to All Inc, plus having free use of safe. Taxi's &1st night meal were at no cost. Overall, this Fergus hotel is very nice and quiet, with good friendly staff, clean rooms, facilities and good selection of food. Only minor gripes are that the bathroom has the space for a bidet, but one is not fitted and that some of the rooms facing the front can suffer from traffic noise, mainly due to coaches stopping at the hotel, as it is in a cleft and the road is above. Originally, an Apart hotel, the recent refurbishment has converted the Kitchenette into a large wardrobe room and I believe further upgrading will take place over the winter of 2014/15. Finally, the local area is suffering somewhat from the trend of the local hotels(as elsewhere), go All Inclusive. The main resort is only a short walk away.

10/10 Excellent

beverly, gatwick uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel set in own little cove
Spent 5 lovely days here, food absolutely spot on, spotlessly clean hotel. The staff were fantastic, especially Eva who made our stay special, so very friendly and helpful, the bar staff Castro in particular and Lorenzo in the restaurant were very professional and did their best to make sure we had everything we needed. Eva arranged for an upgrade to our room and went out of her way to make sure we had a brilliant holiday, will be going back next year for definite, fabulous hotel.

10/10 Excellent

Lenny, Seaham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern, contemporary Hotel.
From the moment we arrived to the moment we left all the staff were professional and courteous, the Hotel itself was immaculate, the food was fantastic rooms spotless.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel breathtaking views.
Vacation date 25th April, until 1st May Beautiful Hotel perfectly located, staff in all areas friendly and very helpful. All inclusive food excellent lots of fish and chicken salad bar excellent, service excellent caters for all ages ! Great entertainer for children, very safe and relaxing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel breathtaking views.
Vacation date 25th April, until 1st May Beautiful Hotel perfectly located, staff in all areas friendly and very helpful. All inclusive food excellent lots of fish and chicken salad bar excellent, service excellent caters for all ages ! Great entertainer for children, very safe and relaxing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel breathtaking views.
Vacation date 25th April, until 1st May Beautiful Hotel perfectly located, staff in all areas friendly and very helpful. All inclusive food excellent lots of fish and chicken salad bar excellent, service excellent caters for all ages ! Great entertainer for children, very safe and relaxing.

10/10 Excellent

Yorkshire mum

Liked: Cleanliness, staff & service, room comfort
A real treat!
We had a really lovely holiday at this hotel. It is stylish, well kept and immaculately clean in all areas. The hotel is around a fifteen minute walk from the centre of Santa Ponsa and the main beach, but within close proximity to local bars, shops and restaurants. We have three children, age 3, 5 and 13 and the walk was pleasant, if a little hilly on the way back. The hilltop location of the hotel means you are greeted with stunning views of the sea and surrounding area and the sunset on an evening is beautiful. Our room was cleaned every day without fail and was comfortable and well-equipped with hairdryer, fridge and air-conditioning. Plenty of room for a family of five, with a lovely balcony and sea-view. We went all-inclusive and were treated to a vast array of food options, including at least three types of meat, fish, pasta and Spanish dishes (Paella etc) finger foods and not to mention the fresh fruit and wide variety of desserts every day. We were offered good quality wine, beer or water at evening meals and there is unlimited amounts of Coke, Sprite or Fanta in addition. At the bar, real brand drinks are served (in plentiful measures!!!) and the service is good. We have been truly spoilt! The children's entertainer, Nadia is wonderful and made our children's holiday very memorable. They, like us, were very sad to leave. It is early season, so adult entertainment hasn't really taken off, but there is an outdoor stage with ample seating area, so later in the season, there will be more to keep adults amused. it was so relaxing sitting on the patio, cocktail in hand, looking out to the sea, with the gorgeous Mallorcan sun on our skin. The views really are spectacular. My children loved spending time a the hotel pool, which was always clean. There are gentle water slides and a whole pool just for children, so toddlers can paddle safely. Never had any problems getting loungers, but might get busy in high season as this hotel will be popular. I have given the location 4 out of 5, due to its hilly location. It was never a problem for us as we enjoy walking, but may be for anyone with mobility problems. We hired a car and visited Alcudia, Palma, Palma Nova, Magalluf, Portals Nous and Puerto Pollensa. The children enjoyed playing in the hotel playground and there is table tennis and nets for football. The children will love the hotel's resident pony and the kids' club. Every night there is a mini-disco. It really is geared towards families and there is a good mix of nationalities, with pretty much all staff being able to speak English. We were made to feel very welcome and the staff are all friendly and helpful. I hope this review helps - we would certainly go back!

10/10 Excellent

Rebecca Warden, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for young children
We booked the holiday on Friday and flew on the following Thursday so we got a fantastic b&b deal. Very good value for money, the room was lovely, new and clean. We could have done with a small kitchen area for preparing babies' milk and washing bottles etc. but we improvised. The breakfast buffet was great and kept us full all day. The walk in closet area was so big we put the travel cot in it and made it a separate bedroom for our 1 year old. The pool area for children has 4 water slides and is super shallow so we were able to relax whilst our little one splashed around for hours. The private beach meant we had the option to go digging in the sand too. It's a good 10 min walk to the main resort but a taxi is only €3.50 if you are feeling lazy. Overall a very good option with children especially out of season when it was quiet but still hot enough to sunbathe.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kelly, aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would go back
The hotel had everything we needed :-) we had a great week and would go back. The kids pool has great slides and is a good size. The main pool is cold but great for a cool down. The food was very tasty with lots of options available. It did tend to be a bit repetitive but you can't complain about the quality. The staff were always friendly and we were well looked after. The kids all love the mini club staff. Our son had a ball at the activities he joined in with, especially the pool games and mini disco. Lots and lots of fun.

10/10 Excellent

Debbie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with private beach
Probably the cleanest hotel we have stayed in. The staff were very friendly and all seemed to genuinley enjoy working at the hotel. Food was excellent, always freshly prepared and a very good selection. Pool area very clean and tidy. Beds were extremely comfortable. All in all a great experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Hotel
Lovely hotel, very clean, staff polite and friendly. Excellent food and drink (all inclusive).Rooms very spacious and stylish. Downside - it is a great family hotel but not good for couples/groups without children,. Entertainment awful!! like a kids club session on the stage - such a waste, on the one night there was a tribute act it was good. Sun bed wars! Not enough for all the guests and the pool is way too small for the number of guests. No sunbeds available after 7am and common to find your stuff moved and someone occupying your bed if you went for a dip or ventured to the pool bar. Needs sorting out as saw lots of disagreements.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good holiday
Lovely hotel. Food good, pool area lovely there is a small beach on site. This hotel is fab for young families

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot hotel/fantastisk
Fantastisk oplevese, smilende og hjælpsom personale. Ligger perfekt!! Er meget rent og selv om vi kom kl 23 fik tilbud et måltid. Der var super!! De har styre på alt!
Stayed 2 nights in Sep 2022
Response from Customer Experience on Oct 31, 2022
Dear Juanita, Thank you very much for your holiday choice and your lovely comments on the FERGUS Style Cala Blanca Suites. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

6/10 Okay

Jenny

Traveled with family
Liked: Cleanliness, staff & service
bra service!
Suverän service! Vi fick checka ut och avboka trots vi hade förbetalt eftersom vi inte ville sitta inomhus och äta då det är Corona och stranden inte gick att använda pga alger.
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk personale og service døgnet rundt! Altid smil og godt humør blandt personalet og i receptionen gjorde de alt for at hjælpe med hvad der var behov for! Der kunne bruges mere tid på god lyd og musik/underholdning der også når voksne mennesker - der var meget fokus på småbørnsfamilier, hvilket er ok, men en god balance ville være fin! Fantastisk varieret mad både morgen, middag og aften - intet mindre end fantastisk at have all inclusive på dette sted!!!
Stayed 7 nights in Jul 2019
Response from Customer Experience on Aug 18, 2019
Dear guest, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Cala Blanca Suites. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the adults entertainment acts organised by our team in the evenings will be brought up for further discussion with our Management team for consideration and improvement. Thanks for choosing FERGUS Hotels. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

10/10 Excellent

Verified traveler

Liked: Staff & service
Alles was perfekt.Eten en drinken van goede kwaliteit en veel variatie. Mooie schone grote kamers met gescheiden zithoek en walking closet. Aardig behulpzaam personeel.
Stayed 4 nights in May 2019
Response from Customer Experience on May 14, 2019
Dear guest, Thank you for taking the time to leave your opinion about our FERGUS Style Cala Blanca Suites and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks also for choosing FERGUS Hotels. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite spacieuse mais mal insonorisée,hotel familial donc ça doit être l'enfer en juillet août avec les enfants
Stayed 5 nights in Sep 2018
Response from Customer Experience on Sep 22, 2018
Cher client, Nous vous remercions d'avoir pris le temps de nous laisser cet avis et sommes ravis que vous ayez apprécié votre séjour au sein de notre établissement FERGUS Style Cala Blanca Suites. Nous sommes heureux de lire votre satisfaction concernant notre hôtel, et nous prenons note de votre suggestion sur l'insonorisation de nos chambres. Nous accompagnerons notre équipe afin d'améliorer nos prestations et de faire en sorte que vous ne rencontriez des problèmes chez nous. Merci d'avoir choisi FERGUS Hotels. Nous serons heureux de vous accueillir de nouveau dans notre hôtel. Cordialement, Susana Cuesta, Customer Experience. FERGUS STYLE CALA BLANCA SUITES

2/10 Terrible

Frederic

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Pas de plage et trop trop bruillant
La plage n'existe plus du tout. Les conduites d'égouts sont persées et ça ne sent pas bon. Tout le littoral est envailli d'une couche de 50 cm d'algues en décomposition. La scène pour la Mini Disco des petits ou des spectacles en général est dehors, toutes les chambres donnant sur les minuscules piscines profitent du bruit jusque minuit. La cafétéria est assourdissante. Le soir il faut faire la queue pour accéder au self.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel un peu froid sauf la réception
deux grands blocs un peu imposants étouffant ainsi la piscine ,plage de sable inexistant

10/10 Excellent

Jiji, Comez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant, bel emplacement
Tres belle experience dans un tres tres bel hotel! Personnel accueillant, à l'ecoute et toujours souriant! Bon emplacement de l'hotel! Et on mange bieen labas!! Seul petit inconvenient, si votre chambre se trouve pres de l'espace loisir, vous serez embetté le matin avec le bruit du ping-pong etc .. Sinon Franchement rien à dire!! je recommande vivement!!

6/10 Okay

Gwendolin

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Astrid, Thun/Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert :-)
Sehr sauberes Hotel und freundliches, zuvorkommendes Personal. Wir haben das Hotel bereits weiterempfohlen :-)

6/10 Okay

Annelies A.

Liked: Cleanliness, staff & service
Prachtige locatie als je van lawaai houdt !
kamer : veel schakelaars maar te weinig licht Algemeen : enorm veel lawaai van animatie 's avonds en vervolgens 's nachts van fuivers

6/10 Okay

Hans, Kristianstad

Liked: Cleanliness, staff & service
Bra hotell m otrolig utsikt men vissa brister
Fint hotell som framför allt lever upp med sin fina fasad och härliga utomhusområde. Till exempel takterassen på ena byggnaden där bara +18 får vistas. Otroligt vacker utsikt! Rummen var ok men inget överflöd. Det som drar ner mitt betyg lite grann är att wifi var uruselt. Ca 0,8 MBit/s i receptionen och på rummet (vi bodde två våningar upp) funkade det inte alls, varken med tfn eller dator. Då detta var ett av mina kriterier när jag bokade var jag besviken på detta. Hittade en superbra restaurang ett par hundra meter bort som heter El Vivo som hade bra uppkoppling där jag kunde göra mina arbetsuppgifter. Kom också ihåg att detta är ett charterhotell för tyskar, engelsmän och fransmän.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tôut s est très bien
L hôtel est très bien placé le personnel tres professionnel les buffets très divers

6/10 Okay

Laursen, Danmar, Danmark

Liked: Cleanliness, room comfort
Disliked: Staff & service
En pose blandede bolcher
Dejlig beliggenhed med havudsigt. . Gode værelser. God buffet. Ulemper: Den private badestrand der annonceres med er ikke anvendelig. Den indendørs pool var under reparation og lukket. Ingen skiltning - måtte gå forgæves flere gange. Fik oplysning i reception. Fra morgen til sen aften dunker høj musik ud over hele hotelområdet fra centralt placerede højtalere. All Inclusive var ikke alt inkludferet. Der var flere undtagelser bl.a spiritus, snacks fra bar osv. Personalet , med ganske få undtagelser ( bla rengøringsdame ) var uinteresserede i gæsterne. Hilste ikke hverken goddag eller farvel - så lige igennem folk. Var fortravlede og spec den del nederst i restaurant ( ud mod poolområdet ) virkede til at ha dårlig kemi mellem de ansatte. ( Lille emsig " overtjener " hersede med de øvrige ) Afstedkom dårlig/trykket stemning. Ingen smil.

8/10 Good

Sandra S.

Liked: Cleanliness, staff & service
Schöner Kurztrip
war ein gelungener Kurzurlaub in einem schönen Hotel.Würden dieses Hotel jederzeit wieder buchen jedoch nur mit einem grösseren Zimmer…waren 4 Personen die Kids 16 13 Jahre mussten auf einem sehr schmalen ausziehsofa schlafen hatten kein richtiges Bett das war sehr schade..War vielleicht auch ein Missverständnis.Schade war auch das der Strand noch nicht Sommer-fertig war und man darüber nicht informiert wurde bei der Buchung…aber sonst wirklich schönes Hotel mit freundlichen Leuten und sehr gutem Essen

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, room comfort
Zeker aanrader hotel je kan gerust met je gezonder toe gaan
Zeker geslaagd vakantie Lekker eten vriendelijk personeel Super miniclub voor kids Mooi uitzicht

8/10 Good

Marie-Claire, france

Liked: Staff & service, property conditions & facilities, room comfort
Bel hotel, belle suite avec une grande terrasse.
Bon accueil, bel endroit. Dommage que le ménage de la chambre soit très sommaire. Nous sommes restés 9 jours. C'est un hôtel pour les familles. Salle à manger très bruyante. Piscine dehors froide et celle de l'intérieur trop chlorée. L'endroit est magnifique même si la plage est minuscule. Heureusement pour nous en cette période d'octobre il n'y avait pas trop de monde. Rien à dire sur les repas, ils sont variés , bons et il ne manque jamais rien. Très bon rapport qualité prix. Personnel très aimable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

nefer, arcachon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel très décevant pour un 4 étoiles
Hotel a bannir si vous voulez du repos, les murs sont en "papier", vous entendez vraiment tout chez votre voisin. La musique à gogo hyper forte pendant les soirées d'animation, c'est à dire tous les soirs... Les enfants crient et courent dans tout l'hôtel ... Une piscine non chauffée hyper froide ...

10/10 Excellent

Hilkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Daan, Zwolle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Prima kamers
Prima kamers. Konden beter schoon. Linnen wissel een week lang niet gehad, Uiteraard wel badlinnen. Eten prima, geen strand. Is een kleine moeite om dit aan te leggen dmv steigers zoals in Turkije.

8/10 Good

MichaelaF., koblenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel an einer schönen kleinen Bucht
Der Service ist bestens und die Aufmerksamkeit beim essen ist Super gut. Das essen ist lecker. Die Suite Zimmer sind groß und sehr sauber, sind jedoch eher drei Sterne Standard wie der Poolbereich und das Restaurant von der Ausstattung auch.

2/10 Terrible

David

Disliked: Staff & service
Avoid unless you are looking for a "Funpark"
A truly horrible experience