Ratings based on 26 Verified Reviews

4.0 out of 5
81% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient motel right off Hwy 94,

Posted Dec 27, 2016
Room was nice. Parking lot was horrible! They needed to sand it or scrapped it before the ice set in. Seasonal problem, just not well thought out.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to let us know how your stay was. I am glad you found the room nice. Thank you for bringing the matter of the parking lot to my attention. I am sorry for the inconvenience. We look forward to your next visit and hope you enjoy the new year.
4 out of 5
Recommended
for Everyone
by A verified traveler from north Dakota

Christmas Stay

Posted Dec 27, 2016
It was clean and very accommodating place to stay over the holidays ... only negative was they ran out of breakfast items everyday. Location is a little bit off the beaten path.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
We greatly appreciate you taking the time to write a review. It let's us know what we are doing right and what we need to improve upon. It looks like we fell a little short on keeping breakfast items full. We will address this issue and hope on you next visit you are able to see an improvement. We hope you and your family have a great 2017.
2 out of 5
by A verified traveler from US

The Only Hotel in Cambridge is Overpriced

Posted Nov 28, 2016
Cons: The condition of the pool is unacceptable. My kids were excited to go swimming, but weren't able to due to the filthy conditions of the pool.
We have stayed at this hotel before and loved it. We expected a similar experience this time, but were severely disappointed. The hallways looked like they hadn't been vacuumed for weeks, the water in the toilet in our room wouldn't stop running (reported to staff and they dismissed the complaint), and the pool was absolutely disgusting. The pool needs to be drained, bleached, and scrubbed. I can't believe they are able to get by with such filthy conditions. I realize that the hotel staff can't do much about the behavior of other guests, but we didn't get a restful night of sleep as there was a lot of slamming doors, yelling, and running in the hallways all through the night.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for sharing your comments about the pool. I understand your frustration and we are looking into the issue. For the noise in the hallways, I am wondering if the front desk was contacted and made aware of the noise? We value your comments and hope you would give us another chance. Please let me know if you are planning a return visit.
3 out of 5
by A verified traveler

Posted Oct 17, 2016
Cons: Not very clean.
Location: We like Cambridge and have a favorite bookstore and co-op we like to spend time at. This is an area we travel through fairly often.
The room was fairly dirty. There was fried chicken skin on the carpet! The room smelled extremely stale and stuffy...we left our window wide open for a few hours. The bathroom was not very clean and there was "liquid" spatter on the toilet seat.... probably from cleaning (I hope) but still, it should have been wiped off. Overall disappointing.... but not really any options in the area.
Comment from Hotel Management
Oct 19, 2016 by GM, Hotel Management
On behalf of the Crossings Inn & Suites Cambridge, please accept my apology for your unpleasant stay. We strive to ensure our rooms are held to the highest standards of cleanliness and it sounds like we fell short this time.
4 out of 5
Recommended
for Everyone
by A verified traveler from san diegop

One day stay

Posted Mar 20, 2016
One night stay and it was pleasant. However walking down the hallway the room that stored all the amenities was open for the public to view. Not pleasant
4 out of 5
Recommended
for Everyone
by A verified traveler

good, clean place

Posted Dec 19, 2015
great spot to crash for the night, no problems. i need to add more so this is filler......
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Thanksgiving stay.

Posted Nov 29, 2015
The hotel is the only one in the area of Cambridge/Isanti where my family lives. The staff were great and very helpful. The pool and complementary breakfast were outstanding. Our room was dirty, the comforter smelled bad, and there was blood on the mattress pad. I asked for new bedding and I was given to me for me to change!? Otherwise for having no other options, the overall stay was pleasant. I have stayed there once prior and will most likely stay there again.
Comment from Hotel Management
Dec 4, 2015 by GM, Hotel Management
Thank you so much for choosing us for your recent visit to Cambridge. I am glad the staff service was great and you found the breakfast outstanding. It sounds like we fell a little short with the bedding. I am wondering why the offer of us changing the sheets was declined. We would have been more than happy to help.Thank you for brining the issue to my attention. I am glad to see you would stay again. Brandy Wempner General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Only hotel in town.

Posted Sep 22, 2015
Pros: Beds comfy.
Cons: Smell better/cleaner. Update or cleaner bathroom.
Location: I had a wedding.
Is only hotel in town and used to be a smoking hotel. Still has lingering bad smells. Smoke and smells a bit like mildew. I left window open. Grateful for beautiful Fall weather. Couple small glitches that can happen anywhere. Beds were comfortable. Bathrooms needed something to clean them up. Could have been a rocking hotel and stay full, since only one in town and in demand.
Comment from Hotel Management
Sep 25, 2015 by General Manger, Hotel Management
Dear Valued Guest, I was disappointed to hear you had an unpleasant stay. I am unsure where the smell would be from as we did just install new carpet and beds. Thank you for brining the matter to my attention. Hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Nice hotel with friendly staff

Posted Sep 1, 2015
Pros: Comfy beds, friendly staff, clean, had mini fridge/microwave and pool, free breakfast.
Location: Easy to find, conveniently located by main highway. Shopping and restaurants within minutes.
Staff was friendly and helpful. Rooms were clean. Beds were comfy. Nice to have mini fridge and microwave too. Continental breakfast had many choices.
Comment from Hotel Management
Sep 25, 2015 by Brandy , General Manager, Hotel Management
Thank you for your great comments. I am so glad your experience exceeded your expectations. Hope to see you again when you are in the Cambridge area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2015
Bathroom sink cracked. Small refrigerator and microwave in room was nice.