Ratings based on 359 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from bucks

Well placed to catch a bus into Cambridge

Posted Aug 17, 2017
Pros: Clean .... and staff especially the ladies very good Night staff a little inexperienced but kind enough.
Cons: Breakfast clearly good quality but eggs, as is often the case hard and Iver cooked. I would love to just order breakfast ...I dislike buffet
Location: Bus about 8 min walk away into Cambridge ...
Sadly one of our party had an accident on our first day so we arrived back at the hotel very late. We ordered sandwiches which although I thought expensive at £7.25 We thought very tasty. and it did. One with salad and crisps I was pleasantly surprised by the how Good the hotel was as I hadn't expected a lot. Definately deserves 4 stars.
5 out of 5
Recommended
for Families
by A verified traveler

Convenient location

Posted Aug 10, 2017
Pros: small field with horses next to it, kids love it.
Location: Have to get into town for all the attractions.
Easy to find, good facilities on site, friendly staff. Have a nice gym and pool too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay visiting Cambridge. s

Posted Aug 4, 2017
when you book up places to stay online or whatever, you hope you get what you book up .I must say we were pleasantly surprised with everything. The restaurant food was excellent and also was the breakfast .So yes 10 out of 10 for " how was our breakfast ".. If it close to where we stayed in Norfolk, we would stay here for a week.. So thanks to all staff and Cooks. Gloucestershire.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Great location and very helpful staff. Reception went out of their way to show places of interest and how to get there... 😊😊😊
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunderland

Comfortable stay good location.

Posted Jul 7, 2017
Would recommend good location for park and ride into Cambridge. Room very clean and comfortable. Friendly staff. Good facilities. Would return in future.
3 out of 5
by A verified traveler

Adequate but little else

Posted Jul 1, 2017
Small room and bath; air conditioning barely working, bedding needs replacement
Comment from Hotel Management
Jul 5, 2017 by Hotel Team, Hotel Management
I am sorry you were disappointed with your stay. We would welcome the opportunity to discuss this with you directly. Please do contact the hotel on our main email address on the Hotel website homepage.
2 out of 5
by A verified traveler

Business trip

Posted Jun 28, 2017
this is a really disappointing hotel, I paid £159 based on the Holiday Inn reputation and is was terrible. It is in desperate need of a refurbishment. I could have stayed in Cambridge for half the price. i would not recommend this hotel!!!
Comment from Hotel Management
Jul 3, 2017 by Hotel Team, Hotel Management
Dear Sir/Madam I am so sorry to hear of your disappointment. We always endeavour to ensure our guests are comfortable and well looked after. We would welcome the opportunity to look into your comments in more detail, should you wish to contact us directly via the email link on our website home page.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hyde, Greater Manchester

Short visit

Posted Jun 26, 2017
Pros: Always clean and the staff are very helpful. The breakfast is very good and sets you up nicely for the day.
Location: Short drive from Cambridge and is a short drive to and from the motorway network.
Have stayed previously and use because it has car parking and is only a short drive or bus ride away from the centre of Cambridge.
2 out of 5
by A verified traveler from Redhill

Poor hotel overpriced

Posted Jun 23, 2017
Pros: Easy to find
Cons: Comfort of beds Decoration - its looking tacky Noisy - walls are paper thin
Location: Its about 3 miles from Cambrdige
It was disappointing. The hotel was noisy, tacky and uncomfortable. I expected a good better for the price.
Comment from Hotel Management
Jul 3, 2017 by Hotel Team, Hotel Management
Thank you John for your comments. I am sorry you were a little disappointed. We are working on a refurbishment plan. I do hope if you come and stay with us again we will be much improved. Please let us know if you do.
2 out of 5
by A verified traveler from PS

Quiet hotel far from the City

Posted May 13, 2017
Hotel does not provide lift access and staff were not so approachable. They seemed to be preoccupied with their own work.
Comment from Hotel Management
Jul 3, 2017 by Hotel Team, Hotel Management
Thank you for leaving your comments. The hotel has ground and upper floor rooms, so a lift is not needed however I am sorry you felt you couldn't approach one of my team to assist you on the stairs. We obviously need to try harder to be more approachable. Thank you for your comments we will take these on board. I do hope however you enjoyed your stay.