Ratings based on 2,897 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Very classy hotel.

Posted Nov 19, 2017
Very nicely decorated, great staff. Close to a great shopping centre. The wine tasting at 5 pm each day was a nice treat.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Great Staff

Posted Nov 18, 2017
Reception staff were exceptional - best customer service one could ask for!
Comment from Hotel Management
Nov 20, 2017 by jcapalbo, Hotel Management
Awesome, thank you for the great feedback! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nutley, NJ

Posted Nov 15, 2017
Pet policy is one of the best I have ever seen. They allow you to leave your dog in tge room unattended. If the dog becomes loud, they will send someone to watch the dog ($20/hr). If your dog needs a walk, you can call it in and they will give your dog a walk for a small fee. If we find ourselves going to Boston again, this is our hotel of choice!
Comment from Hotel Management
Nov 20, 2017 by jcapalbo, Hotel Management
We do love our 4 legged friends! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Nice cozy hotel along the river

Posted Nov 14, 2017
Nice Hotel along the river and connects to the Cambridge Galleria Mall is always My to goto Hotel when in the Boston Area. Staff is always friendly And rooms are very clean and cozy. Restaurant is tasty and bar can be festive. Room service is all hours of the day and night.
Comment from Hotel Management
Nov 14, 2017 by jcapalbo, Hotel Management
We have a great location and do connect to the Cambridgeside Mall. Appreciate the kind words! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a great location

Posted Nov 13, 2017
Stayed here after a college football game for a group get together. Hotel is very nice in a great location in Cambridge. We did not venture out as we were just here for a night and a reception party. Hotel food and drink was great and the staff was very friendly
Comment from Hotel Management
Nov 14, 2017 by jcapalbo, Hotel Management
Thank you for staying, hopefully your team won! Appreciate the kind words! Joe Capalbo, General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Fairfield, CT

Nice Hotel if you are staying in Cambridge.

Posted Nov 7, 2017
Pros: Location. Convenience. Cocktail Hour. Staff...
Cons: Update décor.
Wonderful reception. Room OK. Loved check in process, valet, and maid service. All good, but price could always be better. Enjoyed the stay.
Comment from Hotel Management
Nov 14, 2017 by jcapalbo, Hotel Management
Thank you for sharing, happy to have you with us on in beautiful Cambridge. Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Stellar Experience

Posted Nov 3, 2017
Great hotel with friendly accommodating staff. We always felt well-taken care of in a genuine way - not the superficial, arrogant "service" you sometimes get at high end hotels.These people take pride in their job and are true professionals. Room was reasonable size with wonderful view overlooking the river. Mattress on our bed was firm and very comfortable. The hotel restaurant served a nice breakfast at reasonable cost with very friendly service. Free coffee every morning - coffee shop quality as opposed to truck stop mud water .Complimentary, quality wine at cocktail hour. Overall a top quality experience at reasonable value. Have stayed at 2 other Kimptons before (Boson North End and Grand Cayman Island) and have never had anything less than a stellar experience.
Comment from Hotel Management
Nov 6, 2017 by jcapalbo, Hotel Management
Thanks for continuing to stay with Kimpton's! I'm so happy you enjoyed your stay! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
Excellent: I enjoyed the canines in this pet friendly hotel.
Comment from Hotel Management
Nov 2, 2017 by jcapalbo, Hotel Management
We do love our 4 legged friends! Joe Capalbo, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Posted Oct 30, 2017
Cool boutique hotel in slightly offbeat location. Love proximity to the river but less convenient to the T. Room was large and bright with great free products and comfy bed. Only down side was low water pressure in the shower.
Comment from Hotel Management
Oct 30, 2017 by jcapalbo, Hotel Management
Thanks for sharing, happy to hear you had a good time! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommend it

Posted Oct 28, 2017
Near Science museum, clean and very quiet to stay.
Comment from Hotel Management
Oct 30, 2017 by jcapalbo, Hotel Management
Awesome, thanks! Joe Capalbo, General Manager