Ratings based on 353 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Great location and very helpful staff. Reception went out of their way to show places of interest and how to get there... 😊😊😊
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunderland

Comfortable stay good location.

Posted Jul 7, 2017
Would recommend good location for park and ride into Cambridge. Room very clean and comfortable. Friendly staff. Good facilities. Would return in future.
3 out of 5
by A verified traveler

Adequate but little else

Posted Jul 1, 2017
Small room and bath; air conditioning barely working, bedding needs replacement
Comment from Hotel Management
Jul 5, 2017 by Hotel Team, Hotel Management
I am sorry you were disappointed with your stay. We would welcome the opportunity to discuss this with you directly. Please do contact the hotel on our main email address on the Hotel website homepage.
2 out of 5
by A verified traveler

Business trip

Posted Jun 28, 2017
this is a really disappointing hotel, I paid £159 based on the Holiday Inn reputation and is was terrible. It is in desperate need of a refurbishment. I could have stayed in Cambridge for half the price. i would not recommend this hotel!!!
Comment from Hotel Management
Jul 3, 2017 by Hotel Team, Hotel Management
Dear Sir/Madam I am so sorry to hear of your disappointment. We always endeavour to ensure our guests are comfortable and well looked after. We would welcome the opportunity to look into your comments in more detail, should you wish to contact us directly via the email link on our website home page.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hyde, Greater Manchester

Short visit

Posted Jun 26, 2017
Pros: Always clean and the staff are very helpful. The breakfast is very good and sets you up nicely for the day.
Location: Short drive from Cambridge and is a short drive to and from the motorway network.
Have stayed previously and use because it has car parking and is only a short drive or bus ride away from the centre of Cambridge.
2 out of 5
by A verified traveler from Redhill

Poor hotel overpriced

Posted Jun 23, 2017
Pros: Easy to find
Cons: Comfort of beds Decoration - its looking tacky Noisy - walls are paper thin
Location: Its about 3 miles from Cambrdige
It was disappointing. The hotel was noisy, tacky and uncomfortable. I expected a good better for the price.
Comment from Hotel Management
Jul 3, 2017 by Hotel Team, Hotel Management
Thank you John for your comments. I am sorry you were a little disappointed. We are working on a refurbishment plan. I do hope if you come and stay with us again we will be much improved. Please let us know if you do.
2 out of 5
by A verified traveler from PS

Quiet hotel far from the City

Posted May 13, 2017
Hotel does not provide lift access and staff were not so approachable. They seemed to be preoccupied with their own work.
Comment from Hotel Management
Jul 3, 2017 by Hotel Team, Hotel Management
Thank you for leaving your comments. The hotel has ground and upper floor rooms, so a lift is not needed however I am sorry you felt you couldn't approach one of my team to assist you on the stairs. We obviously need to try harder to be more approachable. Thank you for your comments we will take these on board. I do hope however you enjoyed your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Quiet Hotel

Posted May 1, 2017
Pros: Quiet location
Cons: Better kettle, varied menu at the restaurant for lunch.
Location: Oxford University is 3 miles from the hotel.
The hotel is some 4 miles away from the Oxford Main Line Station. No restaurants or shops nearby, so I could not buy milk for my tea. The breakfast was good, but the lunch was not good and expensive. The reception staff were helpful. The room was clean. The hotel located in a quiet area which is essential for me as I do not like traffic noise.
5 out of 5
by gareth

Best holiday inn I've stayed in.

Posted Apr 22, 2017 on Hotels
Excellent hotel with great amenities,excellent staff and breakfast was fantastic -will be definitely staying again and would recommend to anyone. Only one fault was the floors are thin and I could here the people upstairs walking about occasionally.
2 out of 5
by Graham

High costs tostay here

Posted Apr 11, 2017 on Hotels
Room very dated for the money charged...hotel was nothing special. Budget hotels offer same or more...why pay more !!