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Reviews of Queens Head Inn

4 out of 5
Queens Head Inn
54 Station Road, Nassington, Peterborough, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 135 reviews" "
Rating 8 - Good. 55 out of 135 reviews" "
Rating 6 - Okay. 18 out of 135 reviews" "
Rating 4 - Poor. 10 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

christine

Liked: Cleanliness, staff & service, room comfort
Weekend stay
Have stayed a few times over the years, the room was nice, but could do with a make over, and the shower needs something doing with it, it isn't a walk in shower, more like a climb in. Food in the restaurant was delicious, even though there wasn't a big choice, it was all delicious, the chef even made fresh apple sauce for one of the party. Hopefully next time we stay, we will see a difference min the room
Stayed 2 nights in Dec 2023

6/10 Okay

Jonathan

Business traveler
Disliked: Staff & service, property conditions & facilities
New owners taken over don't be fooled by reviews!
Stay many places always about for business. Booked this short notice on the reviews being 8.5. I didn't experience 8.5 service! On arrival place fully locked up, sign on the door, list of names, room numbers and keys in each door. Help yourself attitude to the letter and list. I had room 7. Cleanish but a strong damp musty smell. Damp in the walls I suspect, carpet rotting or breaking up. Bit run down in places generally. I paid extra £10 a morning for breakfast. No where near worth the money, terrible service at breakfast as well. Evening meal is ok but not much choice, expect to have something with chips! Bed was comfortable seemed clean and the location means it's quiet here. Those being the main bonus to this stay. Free parking free WiFi also a bonus. When I mentioned my experience I was told they've just been taken over. All prior reviews are for the previous owners / business operator. So beaware things could get better or be just as bad. Look at my photos as proof
Stayed 2 nights in Sep 2023

10/10 Excellent

Paola

Stayed 1 night in Sep 2023

8/10 Good

peter

Stayed 1 night in Aug 2023

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
A comfortable stay here . Rooms are behind the pub a motel style room ... Everything I needed ...clean comfortable . Tea making facilities. Plenty of free parking. Pub excellent for food and real ale.
Stayed 1 night in Jul 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Paul on Jun 17, 2023
Thank you very much for yor kind review

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from sc on Feb 21, 2023
Thank you for your feedback

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Really clean, comfortable, excellent food and nothing was too much trouble... Covid safe, highly recommended
Stayed 1 night in Mar 2021
Response from Veronique on Mar 23, 2021
Thank you so much for your positive feed back.

8/10 Good

Tracy, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice having separate accommodation. Staff excellent. Not many selections of tap or bottled lagers
Stayed 1 night in Oct 2020
Response from Veronique on Oct 21, 2020
Thank you for your feedback, we hope to see you again in the future.

6/10 Okay

RICHARD

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tuesday 25 February
Not enough hot water to use bath on arrival and room was cold
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not recommended if you are travelling on business
The room was cold and somewhat dated. Could not run a full bath as not enough hot water, no shower to use as an alternative. I was a solo traveller in a double room so no way could two people have had a bath. WiFi was virtually non existent and no phone signal at all so a poor location if you are on business. On a positive the staff were grand the breakfast was okay
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020
Response from sc on Feb 4, 2020
Thankyou

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pub picture looks inviting and the price was afordable. The bathroom was pretty basic and mouldy. The bed was ok but nothing like standard hotels. That said the price was a bit cheaper. Everything else was good and the staff were very helpful
Stayed 1 night in Jan 2020
Response from sc on Jan 21, 2020
Thank you for your feedback. We will speak to housekeeping - thank you

8/10 Good

John

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good value
We stayed at Queen's Head for a weekend and we thoroughly enjoyed it. The family room was clean and comfortable. Although it is a bit dated, it was cosy and warm. The staff were nice, and breakfast was also very good.
Stayed 2 nights in Nov 2019
Response from sc on Dec 10, 2019
Thank you for taking the trouble to leave us such lovely feedback - we look forward to you returning.

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from sc on Dec 10, 2019
Many thanks

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in late in the evening, very friendly and good breakfast.
Stayed 1 night in Nov 2019
Response from sc on Dec 10, 2019
Thank you

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent food is excellent room's need a makeover although comfortable
Stayed 2 nights in Oct 2019
Response from s on Nov 14, 2019
Thank you for your comments

4/10 Poor

Gareth

Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby, in need of investment and t.l.c.
Fairly basic accommodation in a lodge bedroom en suite. The bedroom felt slightly damp and it and the bathroom were a little tired. The bathroom would have benefited from a deep clean and was dated. Parking was immediately outside the room. Breakfast was fine, but lacked items such as muesli and fresh fruit. The staff were friendly and helpful. Overall the place needs some investment and modernisation. We wiould not be keen to repeat the experience!
Stayed 2 nights in Sep 2019
Response from sc on Nov 14, 2019
I am sorry that you did not enjoy your stay with us. We work hard to ensure our guests have a great experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from s on Nov 14, 2019
Thank you

8/10 Good

Polly

Traveled with group
Liked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Nate

Disliked: Cleanliness, property conditions & facilities, room comfort
Pub great. Hotel is a no go!
Was only there for the night. No one on reception, people started to queue so had to go to the bar (which is lovely) No food though. (Bank holiday Sunday/busy hotel/quiet village) The room was mouldy, bathroom falling to bits. Hardly anywhere to charge your phone. I think they need to knock the hotel idea on the head and stick to being a great pub.
Stayed 1 night in Aug 2019

8/10 Good

David

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
A nice overnight stay
Nice overnight stay - nice bar and restaurant. Motel type of accommodation which is outside of the main building . Very quiet even being opposite a patio drinking area . The Family Room was nice but a little damp and musky smell but other than that it was nice .
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Lisa, Cambridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pub and good food. My room is a little dated but is clean and comfortable and good value for money.
Stayed 1 night in Jul 2019
Response from SC on Jul 22, 2019
Thank you

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Alayne

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Not too far from the East of England Show ground where we needed to go. Lovely food nice set up rooms outside so needed a coat if it was raining to get from room to main building but not a problem easy to have car right outside the room. Lovely biscuits with the tea/coffee but not enough!! but able to ask for more.
Stayed 2 nights in Jun 2019
Response from SC on Jul 22, 2019
Thank you we were pleased to hear you loved the quaintness

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, staff and buildings were all excellent.T he location and aspect were delightful
Stayed 1 night in Jun 2019
Response from SC on Jul 22, 2019
Thank you

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay at the Queens Head. A courtesy call in the evening to check my arrival time, really nice breakfast with good service. The room was big and comfortable, a bit dated but with nice touches like homemade cookies. Recommended
Stayed 1 night in May 2019
Response from Sharon Crisp on Jun 3, 2019
Thank you for taking the trouble to leave such lovely feedback - we work hard to ensure our guests are happy

4/10 Poor

Russell

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap but not cheerful.
Dirty sheets see mysterious stain attached. Heating permanently on, nasty smell outside, pathetic WiFi and Surly staff. Only plus was Tash breakfast cooked to order.
Stayed 1 night in May 2019

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t live up to expectations
Cold room, wobbly toilet, uncomfortable bed.
Stayed 1 night in May 2019
Response from Sharon Crisp on Jun 3, 2019
I'm sorry to hear that you were unhappy. Rooms have individually controlled thermostats. If we were aware we could have offered an alternative room.

8/10 Good

James

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019
Response from SC on Jun 3, 2019
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from SC on Jun 3, 2019
Thank you

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from SC on Apr 18, 2019
Thank you very much

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019
Response from SC on Apr 2, 2019
Thank you

4/10 Poor

Mike, Oxford

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Internet service in room non existent. Mould in bathroom and on the whole uninspiring. Good village location. But better to be had in the area.
Stayed 1 night in Mar 2019
Response from SC on Apr 2, 2019
I'm sorry you felt unhappy with your accommodation. WiFi can be temperamental out in our village. We will address the 'mould' in the bathroom with housekeeping. Thank you for your feedback

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from SC on Mar 5, 2019
Thank you

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for 3 rooms
Room was clean and well kitted out with a good shower. The service was good and the food in the restaurant was excellent
Stayed 1 night in Jan 2019
Response from Sharon Crisp on Mar 5, 2019
Thank you for taking the time to write us a review

8/10 Good

Elena

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

Pam, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a bit wary after reading a few other reviews but was very happy with our stay. Check in was very quick and we were given suite 1 close to the stream. Beautiful older buildings and you get a little cottage to yourself. We went to the pub for dinner of fish and chips which was also very good
Stayed 1 night in Sep 2018
Response from sc on Oct 23, 2018
Thank you for taking the trouble to leave your review. Pleased you enjoyed your stay

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If your a foodie stop here
Food was super. Room was very comfy and clean, a fresh up with decoration would have give 5 Stars
Stayed 1 night in Sep 2018
Response from SC on Oct 23, 2018
Thank you for your comments

8/10 Good

Verified traveler

Nice place
Lovely setting, nice pub Rooms ok but EE signal is non existent
Stayed 1 night in Jul 2018
Response from SC on Oct 23, 2018
Thank you for your comments. Yes the signal can get tempermental from EE

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Nice location, nice setting, comfortable rooms. Very poor EE signal and wi-fi not strong in he rooms.
Stayed 1 night in Aug 2018

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location . . Great food . . Friendly ,helpful staff
Stayed 1 night in Jun 2018

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a last minute short break as we had our flight to kraków cancelled. Very Happy with the break. Hotel comfortable, staff friendly and helpful. Slept well and breakfast was very good. Hotel probably needs updating but this didn't detract from our positives
Stayed 2 nights in May 2018