Ratings based on 63 Verified Reviews

4.1 out of 5
75% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Somerset

Seen better days

Posted Jan 17, 2017
Pros: Situation by river
Cons: see above
Stayed as working in Peterborough. No food available Sunday night, no breakfast available Monday morning. The entrance looked liked the stone/ceramic floor needed a good scrub. The bathroom was not overly clean, black on the shower head, damp or condensation on the floor by the lavatory bowl. Seen better days. Expected better for the price of £61.
3 out of 5
by A verified traveler from nyc

Problems with plumbing. Door off hinges. Cold

Posted Oct 26, 2016
Pros: Restaurant food is outstanding. Staff was pleasant. Nothing more to add though the app continues to push for more or the rest of my effort will need wasted. Still not enough for the app so adding more as it commands
Cons: Heat. Shower plumbing. No door hanging off one hinge
Location: Beautiful village. BeautI fully little lake on premises
Comment from Hotel Management
Nov 1, 2016 by Sharon, Hotel Management
Thank you for your comments. I am pleased you enjoyed your stay and will ensure the team look into those maintenance issues. Thank you for bringing them to my attention.
5 out of 5
by A verified traveler

Great food great wine great personnelty

Posted Sep 17, 2016 on Hotels
Only stayed two nights for a relaxing get away. And this hotel made it just that, the manager and staff couldn't do enough for us. The food is second to none, and a excellent choice of wines to wash it down. Great decor in keeping with area and period. Will definitely be returning
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for your positive comments which will be shared with our team, we do hope to welcome you back in the not too distant future.
4 out of 5
by Ann from Adelaide

Worth a visit

Posted Aug 18, 2016 on Hotels
Relaxing
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you
2 out of 5
by A verified traveler

Old and dirty

Posted Jul 25, 2016 on Hotels
The room and bathroom hadn't been cleaned properly and the decor, furniture and fittings in both need updating. Disappointing in this day and age. Setting is nice though but didn't make up for the dirty condition of the room.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Extremely sorry for yur room not being up to our usual high standards of cleanliness.
5 out of 5
by Emma from Norfolk

Posted May 25, 2016 on Hotels
The rooms are functional and clean, our room housed the boiler which was a little noisy. Staff and food are excellent, setting is beautiful. No complaints.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for taking the trouble to give positive feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay with excellent pub

Posted May 23, 2016
Pros: Great pub with good food, friendly staff, good overnight stay accommodation, nice and quiet
Cons: Room 2 was a bit smelly
Location: Great English local country pub with excellent food
Stayed at the Queens Head Inn a number for times for business. It's a great little place to stay, nice and quiet and a typical English local pub with excellent food. Love this place.
Comment from Hotel Management
Sep 15, 2016 by SC, Hotel Management
Thank you for your kind comments. We hope to see you again.
5 out of 5
by antony from chigwell

lovely location

Posted May 4, 2016 on Hotels
Enjoyed very much lovely and peaceful
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for taking the trouble to give positive feedback.
5 out of 5
by Graeme from East Maitland

A piece of paradise just off the motorway

Posted Apr 30, 2016 on Hotels
Overnight in a quiet countryside village
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for taking the trouble to give positive feedback.
2 out of 5
by A verified traveler

Limited luxury

Posted Apr 27, 2016
Small double bed with aged cheap spring mattress. Bed sheets torn and paint on mattress cover. Only one towel in room despite booked for 2 guests. old bathroom suite with no stand up shower (shower hose over bath), loose broken toilet seat, a few sheets of toilet paper on the roll with no spare, worn sink taps (difficult to control), literally an inch of dust and cobwebs in room. Room itself is large and appeared recently decorated and the setting and surroundings great. Breakfast adequate reasonable for price. Just low on comfort factor and no quality control. Seemed some other rooms have been refurbished bathrooms etc.