Not a great experience to be honest. We arrived at midnight to find that the bed was not fully made, consisting of a top sheet only. We found the badly made duvet in a cupboard and having tried to put it properly in its duvet cover discovered that it had, what looked like, blood stains on it. I phoned reception straightaway and was told another would be forthcoming. 35 minutes later and still waiting for it I took the stained duvet down to reception myself. 10 minutes later a clean one arrived. In the morning we found the room did not have any cups so couldn't make tea. In addition, there were no glasses! We explained all this to the kind receptionist who was both understanding and apologetic.