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Reviews of Rectory Farm

3 out of 5
Rectory Farm
Madingley Road, Cambridge, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 441 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arbaz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 in all aspects The only problem was finding the allocated room But i dont blame it to the staff as we arrived late But still i believe i would suggest there should be a receptionist present there at all times 😊👍
Stayed 1 night in Apr 2024

4/10 Poor

Tal

Business traveler
Disliked: Staff & service
Not flexible
Stayed 1 night in Apr 2024

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
VERY GOOD VALUE
Stayed 4 nights in Mar 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy for Cambridge and cheaper than other options
Stayed 2 nights in Mar 2024

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building with comfortable rooms and really friendly helpful staff. Very close to park and ride.
Stayed 1 night in Mar 2024

8/10 Good

Sam

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very nice area and quiet. Rooms were nice bit low in some places but that may have just been mine. Nice stay
Stayed 2 nights in Mar 2024

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The property offered value for money, was easy to get to and we took a short bus ride into the city centre. The room was clean and relatively comfortable. However, the check-in procedure was very confusing, with multiple emails and having to download an app, which I couldn't find a link for. The property was unattended for staff, and when we found a number to phone someone, they weren't able to explain what we had to do to get access to the hotel and our room.
Stayed 1 night in Mar 2024

8/10 Good

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

christine

Unstaffed facility- self check in and check out communication via email very effective and lovely well priced accommodation
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, easy check in well explained, lovely buildings and grounds
Stayed 1 night in Mar 2024

2/10 Terrible

Ravindranadh

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The place was clean. However the basic facilities like heating is not there (especially in severe winters like these recent weeks). They switch off early in the night & switch on from 6am, even if it is swvere cold in the rooms. when asked if they have atleast some temporary heaters, person on phone said to go to 5 star hotels in town cemter. Very rude!
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
The property is well maintained and provides all you need without any frills which is why it is relatively cheap. My one criticism is the £50 deposit which remains as pending on your account for up to a week even though it is not going to be retained.
Stayed 1 night in Feb 2024

2/10 Terrible

Zhe

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude and bad
Stayed 1 night in Feb 2024

10/10 Excellent

pedro, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfy room I will definitely be back .
Stayed 2 nights in Jan 2024

4/10 Poor

Molla

Stayed 1 night in Jan 2024

10/10 Excellent

paul

Business traveler
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2024

2/10 Terrible

Tara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property DOESN'T ALLOW handicap people or their guide dogs. My husband was told because he’s handicapped and needs a dog they wouldn’t allow us to extend. Roger the manger was very rude and seemed like he didn’t care he would be breaking the law to not allow us to stay for that reason. They also charged my debit card 13 times when I told them I would be paying on another card. To say this stay was unwelcoming is an understatement. No phones in the rooms, no soap, and no towels. Along with a questionable heater that doesn’t work. Because they willfully broke the law and told us to our face he didn’t care he was breaking the law. We DEFINITELY told him we will be pursuing this issue. We are AMERICAN and know our rights. We filed a police report and will make sure we follow up with this in a few days. You can’t tell handicap people they aren’t welcome that is against the law and the fact he didn’t care about it makes it more important that we get this out to his local government so he will never be able to turn away a handicap person, especially in my husband’s condition. He had just gotten out of the hospital in Cambridge. DONT bother to book here your not treated like a person if you have any disabilities or handicaps.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GDPR BREACH AND TERRIBLE STAY NO WATER IN SHOWER
Terrible hotel…GDPR BREACH leaving all the customers names on envelopes outside building No toiletries Shower that doesn’t work. Paid for an upgrade … got a worse room than my friend !! I GAVE THEM A CHANCE TO REPLY - NO RESPONSE
Stayed 1 night in Dec 2023

10/10 Excellent

Dimple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Dec 2023

2/10 Terrible

christopher

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Arrived at a lovely looking hotel, with easy contactless check in. Our room had been upgraded which initially seemed good, but had been moved to the main building rather than the annex, and we're on the ground floor by the stairs meaning we were woken up constantly by every arriving guest and noise. Additionally, we then didn't get a nice view of the park as we'd booked. Overall it's a nice hotel, but didn't get any sleep due to the constant loud noise all through the night.
Stayed 1 night in Dec 2023

10/10 Excellent

Iain

Stayed 1 night in Nov 2023

10/10 Excellent

Leonidas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely visit again this property . Everything was amazing !!
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service
great accommodation and excellent value - just a walk for meals but this is also fun
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty grounds and property. Easily accessible from the M11 but back from the road so feels peaceful and quiet. Quick and simple check in, and clean rooms. We booked the advised nearby Three Horsehoes for dinner (with a discount for guests!) and Coton Orchard for breakfast, which were both the perfect complements to this quick country escape. When I had trouble with the gate (my error, not the gate's!), a staff member answered my call quickly and patiently. All around a great stay
Stayed 1 night in Nov 2023

4/10 Poor

Steve

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No staff on premises. Arrived in early evening and there was next to no lighting so very difficult to locate room and access building. Did not feel safe for single person.
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Stayed 1 night in Nov 2023

6/10 Okay

Annette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room needed an armchair there was nowhere to sit. The duvet was thin and smelt. There was a stain on the box base of the bed. The mattress was uncomfortable and very soft and high. The shower had black moult in the corners. There was only one towel. There was no herb tea.
Stayed 1 night in Nov 2023

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities

6/10 Okay

k

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 10 minute walk to Park and Ride to get a bus to city centre of Cambridge.. 7 £‘S return for two people. Self check in. Quiet. No food as advertised and coffee machine was out of order although you could have coffee and tea in room. Lovely view over the field with horses. Two nice towels but no hand towels or flannels. Decent shower with good water pressure. Room not large but adequate. Bed decently comfortable. Cotton sheets which is always a plus.. not polyester!! Small bar of soap and bring your own shampoo and conditioner as well as shower gel! Ironing board and Iron in room. Clean. Would stay again!
Stayed 4 nights in Oct 2023

8/10 Good

D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent traditional property. Would be nice to have breakfast facility and staff available if you needed. The shower water flow was the best ive ever experienced.
Stayed 1 night in Oct 2023

8/10 Good

Nueng-Ruthai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location, lovely room.
Stayed 1 night in Oct 2023

4/10 Poor

Lawrence, Pangbourne

Liked: Cleanliness
Disliked: Staff & service
You have to drive to find food and drink. No staff, all self-service. Communal coffee machine and kettle in room were both broken.
Stayed 1 night in Oct 2023

4/10 Poor

Batul

Stayed 1 night in Oct 2023

10/10 Excellent

Matt

Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place to stay
The hotel and room were excellent. We knew we arrived too early to check in and were about to ask if could leave car etc to head out but were interrupted to remind us check in wasn't until 3pm. Umm OK. Anyway. .we said we'd be back later that evening and asked if someone would be available when we did. Answer was yes. We gbot back to find reception locked and no-one around. Luckily another guest was there and told us what we needed (key in envelope by front door which we would have spotted eventually of course). As said the hotel itself is really nice with only real downside being the walls were quite thin so could hear neighbours tv and conversations.
Stayed 1 night in Oct 2023

8/10 Good

Antony

Stayed 1 night in Oct 2023

4/10 Poor

Scott

I liked it a few months ago. Last night I banged my yead 4 times. At least twice, very badly Low ceiling in the bathroom, some small signs of warning. Not much use when are you woken up to loud noise from tge room below.
Stayed 1 night in Oct 2023

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Zoe

Stayed 1 night in Oct 2023

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Overall was OK, but amazed that the management hasn't responded to previous comments and started supplying something more than 1 small bar of soap for the room (no shampoo/conditioner or body wash/soap for the shower) & no hand towels. Unbelievable...
Stayed 1 night in Sep 2023

10/10 Excellent

Kanwalprit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful chalet with a kitchenette for £67, great nights sleep and glorious shower. Great parking, lovely staff, I definitely recommend!!
Stayed 1 night in Sep 2023

6/10 Okay

Julian

Traveled with partner
Disliked: Amenities
The property was very well appointed but very impersonal, we didn’t see or speak to anyone whilst staying there.
Stayed 2 nights in Sep 2023

8/10 Good

Paul

Stayed 1 night in Sep 2023

10/10 Excellent

andrea

Stayed 1 night in Sep 2023