Posted Mar 5, 2014
The booking confirmation said I needed to inform the hotel if I was going to check in after 11pm. As it happens, I did need to check in after 11pm so I rang them. No answer. Rang again. No answer. I rang about 20 times throughout the day without an answer. I looked for a website. There isn't one. I looked for an e-mail address. No email address.
I was concerned that I wouldn't be able to check in at all if I didn't get there before 11pm so I was forced to leave a dinner in London earlier than I had planned. When I got there, I rang the number again. Nothing rang. I asked the barman/receptionist if I had the right number. Yes, he said, but the phone doesn't work.
In the room is a TV and freeview box which only has radio stations on it. The windows are ancient and single-glazed, allowing both the cold and the drunken shouting of students to fill the room effortlessly. A few superficial touches, such as cushions on the bed, could not disguise the fact that it was poorly maintained, with broken plug sockets and broken door handles.
After a truly terrible night's sleep I got up to shower. Despite the price, there is no en suite toilet or shower. Nor was there any hot water on that cold March morning. I don't mean it was tepid. It was ice cold. And it came out of a broken shower head.
This B & B thinks that putting a few tasteful paintings on the walls turns a doss house into a boutique hotel. Avoid.