Posted Feb 1, 2016 on Hotels
I have stayed at this establishment previously and found it adequate. Unfortunately, not so on this occasion. I turned up on the Monday evening of a 4 night stay to find the pub (main building) in complete darkness. I tried knocking on various doors without any success, in very cold wind and rain. Eventually I managed to get a signal on my mobile which meant that I could find a phone number to call for attention. I checked in for the lady to tell me that she had only recently taken over the place and they don't open the pub on a Monday and Tuesday. This meant that I had to go elsewhere to find food. The room in the outbuildings that I was allocated fell way short of expectations. Tired, drab decor, very thin duvet, towels like sandpaper, cold shower, room cold all night even with heating on full. No baked beans for breakfast. As a frequent traveller I appreciate that there are differing standards and from time to time you have to put up with things that might fall below what you expect. However, I could not on this occasion and checked out after one night. I commend the helpfulness of Hotels.com staff in letting me have a credit for 3 nights after explaining to them my displeasure.