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Reviews of Americas Best Value Inn Wildersville

2 out of 5
Americas Best Value Inn Wildersville
21045 Highway 22 North, Wildersville, TN

Reviews

7.4

Good

Rating 10 - Excellent. 71 out of 248 reviews" "
Rating 8 - Good. 81 out of 248 reviews" "
Rating 6 - Okay. 57 out of 248 reviews" "
Rating 4 - Poor. 24 out of 248 reviews" "
Rating 2 - Terrible. 15 out of 248 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Virginia

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities
Nice people operate this motel. My room seemed clean but then I saw a lot of dirt and grime along the floor by the door. The bed spread seemed sketchy and the bed was saggy. Good for truck parking tho.
Stayed 1 night in Apr 2024
Response from DLB on Apr 18, 2024
We're sorry that you did not enjoy your stay with us. We are in the process to start updating our bedding. We also intend speak with housekeeping about your issues. Thank you for staying with us.

10/10 Excellent

Gregory

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Nice and quiet
Stayed 1 night in Mar 2024
Response from DLB on Mar 15, 2024
Thank you for your review :)

6/10 Okay

Daryl, Ooltewah

Business traveler
Disliked: Amenities
breakfast was a joke, friut loops and milk.
Stayed 1 night in Mar 2024
Response from DLB on Mar 15, 2024
Thanks for the review

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it cause it's quiet
Stayed 4 nights in Mar 2024
Response from DLB on Mar 8, 2024
Thank you for the review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DLB on Jan 22, 2024
Thanks for the review :)

8/10 Good

Bobbye

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice but they could have treated the drive way or had someone to clean it itwas full of icw and snow and the hot water was not even hot itbwas luke warm
Stayed 2 nights in Jan 2024
Response from DLB on Jan 20, 2024
Thank you for the review. We cleaned the parking lot the best we could. There is not a plow company for miles around here, we looked. Sorry for any inconvenience with the parking lot and hot water. The below freezing weather really hit us hard.

6/10 Okay

Liang

Stayed 1 night in Jan 2024
Response from DLB on Jan 8, 2024
Thank you for the review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice no frills hotel
I have stayed about 6 times so far and it is always clean, quiet and comfortable. On my travels from home to Texas, this hotel is about halfway, so the location is perfect for me. Friendly staff and a no frills hotel , but I leave the hotel before the continental breakfast is available.
Stayed 1 night in Dec 2023
Response from DLB on Dec 22, 2023
Thank you for such a wonderful review :) We're glad you enjoy your stays with us. We look forward to see you y'all the next time your passing through Wildersville, TN.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times and always friendly staff and clean comfortable rooms. I will be staying again on my next trip to an from Texas.
Stayed 1 night in Nov 2023
Response from DLB on Dec 22, 2023
Thank you for such a wonderful review :) We're glad you enjoy your stays with us. We look forward to seeing you again.

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful haven
I have stayed here before and am always comforted by the quiet, the single level so no one is above or below me, the natural area and the friendliness of the staff.
Stayed 1 night in Nov 2023
Response from DLB on Nov 18, 2023
Thank you for such a wonderful review :) We're so pleased that you enjoy your stays with us. We look forward to seeing you again the next time your passing through Wildersville, TN

8/10 Good

dennis

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Thank you for the review on Nov 12, 2023
Thank you for the review

8/10 Good

Catherine

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from DLB on Oct 31, 2023
Thank you for the review :)

4/10 Poor

Kimberly

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches in the microwave and the fridge. Spiders on the ceiling and floors looked like a dog kennel!
Stayed 2 nights in Oct 2023
Response from DLB on Oct 24, 2023
We're sorry that you experienced this. The exterminator has been called about the roaches. Unfortunately some leave things behind when they check-out.

10/10 Excellent

Willy Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location but mattress was hard as a brick and it's in need of some upgrades
Stayed 1 night in Oct 2023
Response from DLB on Oct 26, 2023
Thank you for the review :)

8/10 Good

Phillip

Liked: Staff & service
Good value for the money
Conveniently located off the highway. Pull up your car in front of your room-no stairs. Room was worn out but clean. Foer the price point, I was satisfied. All I needed was a roof over my head for the evening
Stayed 1 night in Oct 2023
Response from DLB on Oct 24, 2023
Thank you for the review :)

10/10 Excellent

joy

Stayed 1 night in Oct 2023
Response from DLB on Nov 12, 2023
Thank you for the review

8/10 Good

Twila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but parking was easy and the location quiet. Staff was very friendly and helpful. Some updating has been done, but more is needed. The room was clean, cleaner than what you find in some of the other hotels in the area. I would STRONGLY recommend updating the electrical outlets. As this property is aged, electrical outlet spacing is not to current code, and there is only one per wall. Most of the outlets are occupied by lamps and the TV and those available are loose, causing whatever was plugged in to promptly fall out. The nightstand lamps had outlets installed in the bases, but they did not function. With the electrical needs society currently demands, functioning outlets are a must.
Stayed 2 nights in Oct 2023
Response from DLB on Oct 19, 2023
Thank you for the review. We are currently looking into updating our electrical system. Hopefully it will be done by this time next year. Thank you for the input.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay. So glad it’s not an extended stay. Super quite.
Stayed 1 night in Oct 2023
Response from DLB on Oct 19, 2023
Thank you for the wonderful review.

6/10 Okay

David

Traveled with pets
Liked: Staff & service
Nice folks. A bit dated, good enough for a good nights sleep
Stayed 1 night in Sep 2023
Response from DLB on Oct 2, 2023
Thank you for the review

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove right up to office; quick, friendly check-in.
Stayed 1 night in Sep 2023
Response from DLB on Oct 2, 2023
Thank you for the review :)

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Okay for a safe clean place to sleep
It is a budget no frills hotel. We were sleeping on a long car trip. Clean enough. Beds okay, my brother said he sank into his bed. I paid an extra fee for breakfast and walked into the lobby to see a sign that said "free breakfast" and the options were sparse and the cereal was stale. I'd have had no issues except the price point was higher than I could have paid 20 minutes down the road.
Stayed 1 night in Sep 2023
Response from DLB on Sep 21, 2023
Thank you for the review.

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from DLB on Sep 14, 2023
Thank you for the review :)

6/10 Okay

Thomas

Traveled with partner
Disliked: Amenities, property conditions & facilities
Nothing around the area, in the middle of nowhere
Stayed 1 night in Sep 2023
Response from DLB on Sep 14, 2023
Thank you for the review

8/10 Good

Paula Renee

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from DLB on Sep 14, 2023
Thank you for the review :)

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but very clean and close to Rt, 40.
Stayed 1 night in Sep 2023
Response from dlb on Sep 10, 2023
Thank you for the wonderful review :)

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
It was wuiet, peaceful and clean. Very comfortable.
Stayed 1 night in Sep 2023
Response from DLB on Sep 10, 2023
Thank you for the wonderful review :)

10/10 Excellent

Jason

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived really late and we’re warmly welcomed by the front desk. The room was clean and quiet. Perfect yard area for our pup right outside.
Stayed 1 night in Aug 2023
Response from DLB on Aug 26, 2023
Thank you for the great review :) We're glad you enjoyed your stay with us, Hopefully we'll see y'all the next time you're passing through Wildersville, TN

10/10 Excellent

Joseph

Stayed 1 night in Aug 2023
Response from DLB on Sep 10, 2023
Thank you for the wonderful review :)

4/10 Poor

James

Stayed 1 night in Aug 2023
Response from DLB on Sep 1, 2023
thanks for the input

10/10 Excellent

francisco

Stayed 1 night in Jul 2023
Response from DLB on Aug 26, 2023
Thank you for the great review :)

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from DLB on Jul 17, 2023
Thank you for the wonderful review :)

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
Always book here when I'm in town twice a month on business trips. It's private, quiet, comfortable and affordable. Always clean and they always greet me with a welcoming smile even when I roll in late sometimes. Yes, these are good people and they run their hotel kindly and professionally. See you next trip!
Stayed 1 night in Jul 2023
Response from DLB on Jul 14, 2023
Thank you for such a wonderful review. We look forward to your next visit with us :)

2/10 Terrible

shirley

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible customer service
The woman at the front desk was not friendly seemed frustrated .When we walked in she was helping other customers as soon they walked away she looked at us rolled her eyes and let out a huge sigh ,then proceeded to ask us what we needed . I asked about the rooms. Then decided to book through hotels.com She mentioned that it would take about 5 to 10 min before they could see my booking on her end. I waited a few min then asked asked what she needed from me. She rudely replied that she had already told me it was going to take 5 to 10 min before she could see it on her end . I informed her that I clearly understood .I was just get trying to give her my Identification card needless, to say we went back and fourth because I was not going to allow her to treat me so rudely. This woman clearly lacks customer service skills. As I have traveled for the past 40 years .This was the rudest person I have encountered. The hotel was clean and the room appear to be well maintained. The beds are way too soft, maybe good for some people, however no back support
Stayed 1 night in Jul 2023
Response from DLB on Jul 13, 2023
We're sorry that you feel our staff was rude. This is not our experience of this employee. People do have off days and maybe both of you were having one. Again sorry for any rudeness you felt you experienced.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful area for dogs
Stayed 1 night in Jul 2023
Response from DLB on Jul 10, 2023
Thank you for the review :)

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, room comfort
ABV
It works for a 1 night stay. Bed was comfortable. A/C was cold. Quick check-in/check out.
Stayed 1 night in Jul 2023
Response from DLB on Jul 4, 2023
Thank you for the review :)

8/10 Good

Ginger

Liked: Room comfort
Adequate
It was adequate for a quick sleep on a road trip, I wouldn’t want to stay here longer. One of the pillows had a weird slightly urine smell. The lamp was torn and things are just sort of run down. Did the job, if all you need is a sleep; No frills experience
Stayed 1 night in Jul 2023
Response from DLB on Jul 4, 2023
Thank you for the review

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Parking for tractor trailers is a huge bonus. Check-in was very pleasant. Nice buffet restaurant nearby. The staff were very nice. Would stay here again if in the area.
Stayed 1 night in Jun 2023
Response from DLB on Jun 23, 2023
Thank you very much for the review :)

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2023
Response from dlb on Jul 8, 2023
thanks

6/10 Okay

David

Stayed 1 night in Jun 2023
Response from DLB on Jul 4, 2023
Thanks

4/10 Poor

Mitch

Stayed 1 night in May 2023
Response from DLB on Jun 23, 2023
Thank you for your opinion

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
From the reviews I read I booked this hotel and was extremely disappointed in the condition of this property. I was told to plug in the lights when they didn't work but he changed my room and when I did attempt to plug one of the lights and the clock in the outlet sparked and scared me. The fixtures were filthy, the floors turned my socks black and the toilet didn't flush. In addition, the tub fixture came away from the wall when I turned the shower on. I would not recommend on any level.
Response from DLB on May 31, 2023
We're very sorry that you did not enjoy your stay with us. It sounds like you stayed in one of the rooms that has not yet been renovated. We're sorry for any inconvenience this caused you.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from DLB on Jun 23, 2023
Thank you very much for the review :)

4/10 Poor

Debra

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
50.00 per pet a night. A little high if you ask me. The floors needed washed you couldn't walk on the floors barefoot cause you're feet would be black.
Stayed 3 nights in May 2023
Response from DLB on May 18, 2023
Thanks for the review. I'm sorry that your floor was dirty, but when you stay 3 nights with two dogs and refuse room service the floors will get dirty. Its only 20 per pet per night not 50.

6/10 Okay

Robert

Liked: Staff & service
You Get What You Pay for in Wildersville
Budget inn. Satisfactory.
Stayed 1 night in May 2023
Response from DLB on May 14, 2023
Thanks for the review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from DLB on May 12, 2023
Thank you for the review :)

10/10 Excellent

Lacey

Stayed 1 night in Apr 2023
Response from DLB on May 31, 2023
Thank you for the review.

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to dust the lamps by bed, need brighter lights over sink. Other than that the room was comfy and quite.
Stayed 1 night in Apr 2023
Response from DLB on Apr 28, 2023
Thank you for the review. We'll consider the lighting during our renovation, coming soon.

8/10 Good

Mildred

Liked: Cleanliness, staff & service, room comfort
It will do in a pinch, not my first choice.
The room was completely satisfactory for what I needed. It was a fair price, a clean room, a hot shower and a bed. The bed was a bit firm ( not my thing) but was not too hard. Cosmetically, dings in the wall, patchwork throughout, miss match doorknobs, toilet rusty…. It was VERY quiet!!
Stayed 1 night in Apr 2023
Response from DLB on Apr 20, 2023
Thank you for you review.

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll Be Back!
I always stay here when in town on business trips. For me, it's comfortable, convenient parking at your room door, quiet (which is a must after traveling all day). Staff are always friendly and welcoming. Great restaurant right across the street with small buffet style dinner and plenty of dessert options. This works for me.
Stayed 1 night in Apr 2023
Response from DLB on Apr 16, 2023
Thank you for such an awesome review :) We'll be waiting with a smile when we see you on your next trip to Wildersville.

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for the money
Stayed 1 night in Mar 2023
Response from DLB on Apr 8, 2023
Thanks for the great review :)