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"A quiet, clean hotel away from much of the bustle of tana rata."

"A hotel full of history, very interesting to walk around and discover so many different details. Lovely afternoon tea and good breakfast. But it’s a place that need renovations which I understand is not easy with the humid climate. We enjoyed out stay."

"The location is convenient and counter staff are friendly."

"Value to money, room is affordable and spacious for a couple like us. Things to improve, firstly drainage, and I also think they need to put a mirror in the room. The only mirror is in the toilet, so when someone is showering, you can't really get ready in the room."

"All ok, but toilet system is not in a good condition"

"Eventhough is new hotel. But badly maintained "

"Room was spacious. Toilet and beds were clean. Room service was extremely poor. Didn’t change and clean up the room even after we called them. Charged us for extra pillows!"

"I smell smoking … so discomfort "

"Clean room, easy to go anyware. "

"Description of the room is not accurate. Rooms are very dated and not well maintained at all. We booked a Twin room and a deluxe Triple room. The Triple room hardly had any walking space, definitely not what was shown in the pictures. Rug is dirty, no housekeeping done at all. There is no shower curtain provided so the toilet floor is constantly wet and no floor mat is provided. Had to ask for more towels so can be used to soak up the water else will be dangerous for elderly guests. Even then,...