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Reviews of Super 8 by Wyndham Camp Springs/Andrews AFB DC Area

2 out of 5
Super 8 by Wyndham Camp Springs/Andrews AFB DC Area
5151 B Allentown Rd, Andrews AFB I-95 Exit 9, Suitland, MD

Reviews

5.4
Rating 10 - Excellent. 58 out of 472 reviews" "
Rating 8 - Good. 84 out of 472 reviews" "
Rating 6 - Okay. 109 out of 472 reviews" "
Rating 4 - Poor. 90 out of 472 reviews" "
Rating 2 - Terrible. 131 out of 472 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Avona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROACH INFESTED!!! Staff are very rude. Facility is old and ran down. Floor boards peeling up. Obvious lack of cleaning. Save yourself time and just book elsewhere. I checked and checked back out in less than 30 minutes.

4/10 Poor

Love

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Water wasn’t working n the morning and was brown n dirty at night . The worker was great n tryin to move my room
Stayed 1 night in Mar 2024

4/10 Poor

Lukeitta

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I didn't like the fact the it waa roaches in the unit and the heat did not work. I also didn't like the bathroom fan it was ao noise and loud.
Stayed 1 night in Jan 2024

4/10 Poor

Olga

Stayed 1 night in Dec 2023

2/10 Terrible

nadir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Jennifer

Stayed 2 nights in Dec 2023

2/10 Terrible

Jocelin

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

2/10 Terrible

Jennifer

Disliked: Amenities, property conditions & facilities
My room number 263 did not have any heat for my entire stay
Stayed 2 nights in Nov 2023

10/10 Excellent

George

Stayed 2 nights in Aug 2023

2/10 Terrible

Eric

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, dirty rooms with bugs. Ledt immediately yet still charged for one night stay . Place is infested BEWARE DO NOT STAY AT THIS DUMP
Stayed 4 nights in Nov 2023

2/10 Terrible

Luz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was one very unique thing about this property and it was that the rooms were infested with roaches they were everywhere coming out of the sink out of the vent and even out from behind the picture frames on the wall. I would not recommend this place to anyone at all do not waste your money on this place we left immediately and they still had the audacity to charge us for 1 night even though we left as fast as we entered the room
Stayed 4 nights in Nov 2023

2/10 Terrible

Eddie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
Worst experience ever. It was late we were tired. Found hotel in app paid for it went to front desk waited like 10 minutes for guy to show up. Gave us room on first floor. Finally get to room key doesn’t work. Go back to office wait again because clerk wasn’t there. Gives me new key to different room second floor. We get to that room,, put our stuff down. I Goto plug phone charger in wall by night stand. I pull blanket from bed to gain access to plug since there was nothing to pile into on top. I find three or four baby roaches running on bed frame. I grabbed my stuff and left told clerk we weren’t staying and we would like a refund. Told me to call you guys for refund
Stayed 1 night in Nov 2023

2/10 Terrible

Maaad

Stayed 1 night in Oct 2023

2/10 Terrible

Hailee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

2/10 Terrible

Kevin

Traveled with family and small children
Disliked: Cleanliness, staff & service
This hotel is HORRIBLE!!!! Upon arrival, I instantly asked for my money back. Hotel is filled with roaches. The pictures do NOT reflect what the rooms actually look like. Roaches were in the beds the shower the furniture. When I informed front desk he gave me another room and it too was filled roaches.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
room stinks of tobacco and had cockroaches
Stayed 1 night in Sep 2023

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms rooms for roaches in the bathroom tubs look like they haven't been cleaned in days and they don't say they were clean.
Stayed 2 nights in Sep 2023

6/10 Okay

Leonard

Stayed 1 night in Sep 2023

2/10 Terrible

michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they put us in had roaches on the bed and walls the second room also had roaches up all night killing roaches the staff gave us a can of roach spray to help it did not help
Stayed 2 nights in Sep 2023

10/10 Excellent

john

Stayed 1 night in Aug 2023

4/10 Poor

Nita

Disliked: Property conditions & facilities
Even a non smoking room was smelly. Comforter had a mark of cigarette. Unsafe for family with kids. I didn’t stayed as I found many surprise when checking the room.
Stayed 1 night in Jul 2023

2/10 Terrible

Sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACH MOTEL REFUND NEEDED
MY EMPLOYEE DID NOT STAY!! WENT TO CHECK IN AND THERE WERE ROACHES IN THE ROOM. SWITCHED TO A SECOND ROOM AND THERE WERE ALSO ROACHES. HAD TO BOOK A SECOND HOTEL AND HE STAYED THERE!!!!!!!
Stayed 1 night in Aug 2023

2/10 Terrible

Terrance

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel!!! Don'T Stay
This was the worst hotel I ever stayed in. There were roaches and garbage in the dresser draws. No facial tissue. 1 hanger. holes in the blankets and curtins. Plaster and damage on walls. bed was noisy on a old metal platform. Super breakfast were old wrapped muffins and coffee. Gym closed. Air conditioner noisy and moldy. Outside of hotel had garbage everywhere. Guy at front desk was not helpful. Will never stay at a Super 8 again, Night stand had no bottom to the draw
Stayed 1 night in Aug 2023

2/10 Terrible

Sheldon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I ended up canceling with the front desk clerk and going to another hotel in the city. I am requesting a refund. The room that was given to me was supposed to be non smoking and it reeked of smoke. The second room given to me had roaches all over the place. I can provide pictures of the beds that were in terrible shape. I would like for someone from Expedia to refund me my money since I ended up staying somewhere else. Please contact me so that I can file a formal request for refund. I also can gie you the receipts from my going to the Fairfeld Hotel in Washington DC and spending $200 because fo the very bad condition at the Wyndam. I've stayed at Wyndam hotels before and I will never ever go to any Wyndam again after that. Please have someone contact me. my number is 202 360 3685 so I can request my refund.
Stayed 1 night in Jul 2023

4/10 Poor

Tabitha

Disliked: Cleanliness, property conditions & facilities
Bugs
Stayed 1 night in Jul 2023

2/10 Terrible

Cedar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
OMG the entire hotel is infected with cockroaches. You see they walking everywhere on the room. On top of the bed. OMG is very nasty. I couldn't sleep. The blankets and pillows are so nasty 😩. Really bad experiences. For 20 dollars more you sleep in a better place
Stayed 1 night in Jul 2023

2/10 Terrible

Kierra

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Multiple issues. Fridge hot, no microwave, multiple like an infestation of roaches. No way anybody should be staying here. Needs a deep, deep clean on literally everything. Holes in the wall. Everything was just gross.
Stayed 2 nights in Jul 2023

4/10 Poor

Shafiq

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Dirty property never stay there in future dirty blankets and sheets. Breakfast is only muffins. Very bad experience.
Stayed 1 night in Jul 2023

4/10 Poor

Kenneth

Disliked: Staff & service
Stayed 3 nights in May 2023

2/10 Terrible

Percy

Traveled with partner
Disliked: Amenities, property conditions & facilities
They advertised "breakfast included". I searched and chose this property by this filter. I feel they owe me four breakfast because they failed produce as advertised. They should not be allowed to deceive.
Stayed 2 nights in May 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
The young lady was kind,all night until 4am fighting, yelling, slamming doors,air conditioner broke, cockroaches in refrigerator,in tub,on counter where you brush teeth, on ceiling,walls.I left at 4:15pm on5/7/23 I was supposed to leave on 5/8/23 the guy at the desk would not give me a partial refund STAY AWAY!! Why do you Expedia have them on your page they are terrible I thought you cared about your customers.
Stayed 2 nights in May 2023

2/10 Terrible

Mallikarjuna

Traveled with family
Disliked: Cleanliness, staff & service
Never book this hotel
I have seen some of the bad reviews about this hotel and experienced them as well. Remember it will checkin time as 3 PM while booking, when you enter into the hotel you will get a surprise with 4PM checkin time. Room type shows as non smoking, but it will smell like anything. Breakfast shows as complementary and the morning when you go there they will surprise you again saying today no breakfast due to some delivery issues. Worst part is the reception team response which is also horrible. They simply said like they informed Wyndham about it. Remember this hotel also comes under DaysIn.
Stayed 1 night in Mar 2023

6/10 Okay

Sharon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was noisey and the people that stayed next to us had a dog that barked all night until the owners came back
Stayed 1 night in Mar 2023

2/10 Terrible

Gnana Desigan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super 8 room has roaches and staffs are not kind.
Stayed 1 night in Mar 2023

2/10 Terrible

sangeeta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk receptionists were horrible to speak to during the check-in process. I had booked a king non-smoking but they argued aggressively that their system shows king smoking. Never even in my history of Expedia bookings, have I ever reserved a smoking room as we are non-smokers. After much argument, they give me a non-smoking double room, which was inconvenient as we are a family of three with a toddler. At the time of check-in, the receptionist told that she has put a note to transfer us to a king non-smoking the next day but that never happened either. The toilet did not flush and we had to use gas station toilets early in the morning. The sheets were super dirty with cigarette burns. Overall, a horrendous experience, and I am not going to book any Super 8's in future.
Stayed 2 nights in Mar 2023

4/10 Poor

Sharon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not intend to kill bugs all night. The noise from the rm besides us was noisy and someone kept hitting our door.
Stayed 1 night in Mar 2023

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
I killed 3 roaches in my room and saw at least 2 more crawling on the walls. My refrigerator was broken and my tv had no remote.

4/10 Poor

Sharon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Rm was dirty and roaches was everywhere. I had to get a can of spray to control the roaches. Asked for another rm and they said they were sold out. Just waste of money and time. They really need better staffing to clean the rms.
Stayed 1 night in Nov 2022

2/10 Terrible

Toan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Literal roach motel
There were German roaches on the tv, walls, everywhere
Stayed 1 night in Sep 2022

6/10 Okay

antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
They got an insect problem
Stayed 1 night in Sep 2022

2/10 Terrible

Drexler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on sept. 14 to sept 15. I got sick from the cigarettes scent. Blankets are burnt, sheets reek of cigarettes. My sinus hurts and my throat hurts now.Would not recommend.they have bedbugs. Cheap stay but youll get sick.
Stayed 1 night in Sep 2022

2/10 Terrible

Delroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was reaches all over the room
Stayed 1 night in Sep 2022

2/10 Terrible

Deon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many roaches got different room still had roaches everywhere even in the shower in my disabled room
Stayed 1 night in Aug 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing. I guess you pay for what you get. The room was still dirty and it smelled. You pay that amount of money to get jacked up rm...The refrigerator had two bananas that was left in there for a long time and the freezer hasnt been clean at all. The cover had ashes on it like staff just changed the bed sheets and left the top sheet on. Just horrible
Stayed 1 night in Aug 2022

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Vincen

Stayed 1 night in Jun 2022

2/10 Terrible

Roaa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience if you are a non smoker
The check in process was not at all good, it took more than 1hour inspite of having the confirmation number and hotels.com customer support to send in a new booking number. The non smoking room requested felt like a smoking room. The receptionist helped in changing to another room but that was equally bad. It was late in the night I accepted it.
Stayed 1 night in May 2022

4/10 Poor

Khalilah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridiculous‼️ 5/22
Where should I start off at, I paid $374.60 for 4 nights and this is the WORST hotel to stay in. My room was on the 2nd floor in the back and I was so excited and once I got in the room smelled like 🚬 which was ridiculous walking into the room I saw a roaches on the wall now I was mad at this point (not to mention I’m allergic to roaches) I killed about 9 roaches with the 4 days that I was there, the walls was nasty like they didn’t repaint it, there was holes on the walls the couch was dirty and nasty. The sheets were nasty like they didn’t change them. I wouldn’t recommend you not to go here, and they should seriously be ashamed of their self, they should have a policy if you don’t like your room and don’t want to stay they should refund you cause nobody needs to spend their weekend in a hotel like this when your paying for a clean nice and comfortable room. The mirror was dirty I couldn’t even take nice pictures. So I wouldn’t be staying at this hotel no more and they seriously need to get that whole hotel redone over and make it better and needs to be supplied with more bed sheets a new couch and get those roaches out of there.
The shower and look at the wall and what’s you seeing in the concern
The sheets in the bed
Stayed 4 nights in May 2022