Ratings based on 116 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Buenos Aires
Luxury hotel surrounded by naturePosted Apr 28, 2017
Cons: hidden charge when booking (tax was meant to be included in my prepaid reservation, but hotel charged VAT saying it was not)
Location: no need to go out - hotel is 45-minute drive from Buenos Aires city
Great facilities, restaurant and bar. Spa very good as well.
Comment from Hotel Management
Jun 24, 2017 by Laura Astudillo, Hotel Management
Dear Guillermo, Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales
by Gaby from BA
Posted Aug 10, 2016 on Hotels
The hotel was very crowded with kids, but the surroundings were beautiful. Room service menu could be improved.
by Federico from Austin, TX
Awesome Hotel.Posted Jul 7, 2015 on Hotels
Awesome stay. Great Hotel.
by Federico from Austin, TX
Nice StayPosted Jul 6, 2015 on Hotels
Awesome hotel, nice room, good service.
by Ariel from Buenos Aires, Argentina
Love it!Posted Nov 4, 2014 on Hotels
Best hotel in Buenos Aires, exceelnt confort and services
for Everyoneby JIH from H, Michigan
Service needs improvementPosted Jan 2, 2014
We reserved a suite for three people, myself and my two daughters. When we arrived to the suite there was one king size bed only. No bed was added since we arrived after midnight. At 8:00 in the morning one of my daughters called the front desk to ask if she could take a kayak on the river. She was told yes. After she return from kayaking, the lifeguard as well as two other employees confronted her with a very negative attitude claiming that kayaking and canoing started only at 10:30AM. The fact is that nobody even apologized for their own miscommunication, but blamed the guest for their own wrongdoing. Poor customer service!!!
by A verified traveler from buenos aires
Hermoso el hotel el personal y las instalacionesPosted Mar 5, 2018
Hace doS años q con mi pareja nos regalamos un finde en este lugar soñado y cada vez nos gusta mas
by A verified traveler from Buenos Aires
Cumplió mis espectativasPosted Feb 23, 2018
La idea era pasar un día tranquilo con mi pareja, relajarnos y disfrutar de las instalaciones y servicios de un hotel cerca de Caba y Sofitel Cardales lo cumplió
by A verified traveler from CABA
Lindo hotel mucho verdePosted Feb 18, 2018
Lindo hotel CARO para lo que brinda no tiene incluido el spa , ni el estacionamiento
by A verified traveler
Posted Jan 30, 2018
Excelente, el mejor lugar . Nos encanto Atención comida limpieza todo de alta calidad