Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Greene, RI

Beautiful Grounds

Posted Jul 27, 2016
Pros: Beautiful flowers and setting on the bay
Cons: Way to cool the rooms down on a hot summer night. Small fan did not always do the trick
Location: Trails, shops, restaurants pubs.
Beautiful grounds. Staff is great. No AC so sleep with the slider open to cool the room down.
5 out of 5
by A verified traveler

Posted Jul 25, 2016
Very friendly helpful staff, beautiful grounds, spa was wonderful would recommend to stay and plan to rebook
4 out of 5
by A verified traveler from BC Canada

Wonderful location. Excellent service.

Posted Jul 14, 2016
Serene and beautiful. Make sure you take a walk along the beach. Had a room in the older part of the hotel. Clean and comfortable but showing some wear. Hot tub was not working for 2 days. Hydropath spa was great along with relaxation massage. Restaurant was very good... both food and service.
3 out of 5
by A verified traveler from Calgary


Posted Jul 11, 2016
Pros: Quiet, Jacuzzi, nice room
Cons: Food prices very expensive for such VERY small portions. $29.00 for one extremely small piece of chicken.
Location: Close to Courtney
Except for the weather, very nice and laid back resort
4 out of 5
by A verified traveler from Scottsdale

Great Views

Posted Jul 7, 2016
Pros: Location with views of the ocean
Cons: Perhaps allow children to use the pool for a longer period of time.
The hotel is just a bit out of town but in a nice location. If you have children there are limited hours for the pool as the hotel uses it as a spa. I would stay again if in the area.
4 out of 5
by A verified traveler from vancouver, BC

clean room with view slightly noisy

Posted Jul 1, 2016
Pros: It had wonderful views, lovely relaxing spa facilities, and the food was of great quality.
Cons: More insulation In the ceilings would help to cut the noise from the upstairs rooms and/or the Stairs.
Location: It was located near Comox and Courtenay on Vancouver Island. The forests are beautiful as is the coastline, skiing in the winter, and fishing now.
Loved the spa with the hydro path. I had a pedicure and it was done with the customer lying down so it was a very relaxing experience. Catherine was very experienced and the pedicure felt lovely as did the full comforter that they drape over you and the lavender eye mask and heated neck wrap. It was the best pedicure I have experienced.
4 out of 5
by A verified traveler

nice hotel close to beach and restaurant

Posted Jun 25, 2016
Cons: Hooks in the bathroom for hanging clothes, solid bathroom door leading into bedroom.
Great time had by the girls; in the spa and restaurant, on the beach.
5 out of 5
by A verified traveler from N.Saanich, B-C

Nice hotel with ocean views

Posted Jun 23, 2016
Pros: The peace, the quiet of the location and the beautiful garden; the very efficient and courteous service.
Cons: The bed heads and night tables could be refreshed (lots of marks and scratches)
Location: All sorts of hiking trails, the village of Cumberland and it's museum are very attractive, Courtenay has got very interesting shops.
Lovely rooms, a few minutes walk to the Spa, pool and hot tub
5 out of 5
by A verified traveler from Edmonton

Very Relaxing

Posted Jun 13, 2016
Pros: Very accomodating staff, breathtaking views, unbelievable imaginative decorators. Driftwood was utilized in every conceivable configuration.
Cons: I was suprised that there was no room A.C. - facing the east Ocean, and enjoying morning temperatures of 14 - 16C the room took no time to heat up.
It was so relaxing seeing the Spa and hotel guests strolling about in their Kingfisher bath robes. The pool - sauna - steam room and hot tub were fabulous. The housekeeping staff were more than accommodating.
5 out of 5
by A verified traveler from Edmonton AB

Spa retreat next to the ocean.

Posted May 28, 2016
This hotel was wonderful. From the staff to the room to the spa and the food. Staff was friendly and listened and try their best to solve any problems ( not that I had any). The food is amazing with many selections. The spa amenities are reasonable priced and worth every dollar spent. And you couldn't ask for a better view