Ratings based on 64 Verified Reviews

2.2 out of 5
26% of guests recommend
2.5 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Basic but Clean

Posted Sep 30, 2017
The hotel was fine because all I needed was a place to sleep. The bed was great. The hotel is old and basic, but it was clean
2 out of 5
by A verified traveler from North Saanich BC

Close to were we needed to be

Posted Sep 15, 2017
Pros: The hotel has a social conscience. It looks after people from the John Howard Society
Cons: The place needs to be totally renovated
Location: The hotel is close to shopping, marinas and restaurants
There were some unsavoury looking people hanging around the entrance asking for spare change. We didn't like leaving the car in the parking lot provided, so moved it each night to a place were it would be visible to more people passing by.
Comment from Hotel Management
Sep 16, 2017 by Barbara, Hotel Management
Thank You for your stay. Upgrades and reno's are ongoing .
1 out of 5
by A verified traveler

Posted Sep 14, 2017
Cons: everything
did not even check in the hotel was so bad bums in the front lobby boarded upwindows resteraunt closed not a place you want to stay with your kids let alone by yourself even the locals say stay far away
Comment from Hotel Management
Sep 17, 2017 by Barbara, Hotel Management
Windows are not boarded up. There is a small board where the a/c is. Windows all updated this year
2 out of 5
by A verified traveler from Ontario

Sketchy surroundings

Posted Aug 27, 2017
Pros: The room was a nice size and clean.
Cons: Parking security should be a 'must'.
This hotel is in transition from one name to another. We parked in the hotel 's fenced parking lot and had a pleasant night. In the morning, we noticed that someone had kicked our car (noticeable dent) and a screw was now inserted into the upper top part our tire. Though we did not see anyone do it, the car was fine the night before. It took an hour to have CAA come to the rescue. Beware of parking in this area.
Comment from Hotel Management
Aug 29, 2017 by Barbara, Hotel Management
Parking lot is power washed every few days. There is no screws in the parking lot. Parking lot is secure. hourly checks are done .
2 out of 5
by A verified traveler from everett wa

received a view room but the floor was filthy

Posted Aug 17, 2017
Pros: very close to and walk to dining
Cons: cleaning and overall condition of hotel back door left open that mad me feel anyone could walk in unobserved as it led to the stairwell
Location: went for great fish and chip on dock only 5 min walk
very run down and dirty in so many ways. No Ice machine Internet was working so that was good right next to the liquor store and lots of vagrants sink in room and bathtub were not clean it was like the beds were done but then someone got called away and forgot to fininh.. the floors are a hardwood type product to I took soap and water towels and they were black with dirt when done with the floor...but quite overall. loved and hated it hard one to rate
Comment from Hotel Management
Aug 30, 2017 by b, Hotel Management
Back door is to a high fenced back yard with camera's and security all night I will speak to the cleaning staff regarding the floors
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Reasonably priced hotel close to beach.

Posted Aug 17, 2017
Pros: Its location, cleanliness, quiet, bed
Cons: Add a clock to the room.
Location: Really close to the Quadra ferry. Downtown very close. I didn't do anything in town since I was visiting a friend.
My room had a view of the water. The beds are excellent, quiet; room was spotless. I had long, uninterrupted sleeps. I will be staying there again. It is close to everything, beach and downtown.
Comment from Hotel Management
Aug 30, 2017 by Barbara, Hotel Management
Glad you enjoyed your stay . Look forward to seeing you again
1 out of 5
by A verified traveler from Victoria BC

all you can smell is cigarette smoke

Posted Aug 17, 2017
Pros: the beds
The beds are comfortable, every after 11am you need to get your room key reactivated
Comment from Hotel Management
Sep 1, 2017 by Barbara, Hotel Management
If the key is by a cell phone it will cancel the key
1 out of 5
by A verified traveler from Vancouver, BC

Sketchy hotel

Posted Jul 20, 2017
Was being hassled by people on property for change, drugs or booze.
Comment from Hotel Management
Aug 1, 2017 by Sam, Hotel Management
Sorry you didn't have a good experience here and thank you for your feedback
1 out of 5
by A verified traveler from Powell River

worst hotel

Posted Jul 18, 2017
Filthy bathroom. Soap scum on sink and tub. Mold in fridge. Unpleasant people hanging about in and outside of facility. Will not consider this in future.
Comment from Hotel Management
Jul 31, 2017 by Sam, Hotel Management
Thank you for your feedback,we will try our best to make improvement in the hotel.
1 out of 5
by A verified traveler from Chilliwack, BC

Hotel Experience

Posted Jul 14, 2017
Pros: Location was close to the center downtown core.
Cons: Cleanliness, and handicapped excess-ability.
Location: Restaurant's and casinos and theaters were close by.
Guests were not happy with there rooms cleanliness, and said it smelt of smoke. I has no choice but to keep them there as there were no other rooms to rent due to the Elders gathering.
Comment from Hotel Management
Aug 21, 2017 by Sam, Hotel Management
Thanks for staying with us, we will consider your comments andwill try to improve the cleanliness of the rooms.