Friday we called for a cot. We were advised it would get done when it gets done. Very rude.
Saturday hotel room not cleaned. We left the room by 11:00 am until 1:00 nothing done. When we inquired I was advised "we tried to tell you that it would not be cleaned" No discussion of that matter happened at all. When I protested I got a sigh and "so what do you need clean towels?" Well of course! Unreal.
My husband called to ask about a late check out for Sunday and he was rudely advised that the cleaning staff leaves at 1 and if we ant our room clean we should leave by 10:00 am. We left the room by 10 came back at noon. Room still not cleaned! Towels Piled.
The hot water is hit or miss. The bathtub did not drain. The Air Quality was terrible. Very old. No elevator.
Comment from Hotel Management
Oct 8, 2016 by Sylvie, Hotel Management
Very sorry about your stay. When my employees when to your room, they were told that you didn't need housekeeping, people sometimes prefer not to have it. On departure day, the employees only do the rooms after the people have left. I will pass on your comments to my employees