Exterior
Check availability

Reviews of The Ugadale Hotel and Cottages

4 out of 5
The Ugadale Hotel and Cottages
Machrihanish, Argyll, Campbeltown, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 78 reviews" "
Rating 8 - Good. 22 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful part of the country and a comfortable stay. Good facilities. Had a great stay despite the weather!
Stayed 2 nights in Oct 2023

8/10 Good

Anne-Marie

Stayed 4 nights in Oct 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient for golf at Machrihanish, the Dunes and Dunaverty.
Stayed 3 nights in Oct 2023

8/10 Good

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the First Tee
Stayed 2 nights in Oct 2023

10/10 Excellent

Yona

We loved everything about our experience at the Ugadale: authentic and unkept hotel, golf across the road, quiet and serene space. Magical!
Stayed 4 nights in Oct 2023

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. The property, dining options, and just the room in general were all so wonderful. Will definitely be staying again!
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and loved the position it was stunning.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunrise and sunsets along the coast and a very charming pub from the old course right next door.
Stayed 1 night in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Gordon

Stayed 3 nights in Jul 2023

8/10 Good

Bruce

Traveled with partner
Liked: Property conditions & facilities
At the time of our visit the hotel restaurant was closed in the evenings. No dinner was served. Instead, we had our evening meal in an adjoining pub where good ‘pub’ food was served.
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Stayed 2 nights in Jun 2023

10/10 Excellent

William

Stayed 2 nights in Jun 2023

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely outlook
Stayed 2 nights in Jun 2023

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is fantastic and hotel is very comfortable but very expensive for what you get - even if it is at a corporate rate, it is still expensive. Staff and service were particularly poor during breakfast. Staff gave the distinct impression that they couldn't be bothered and were keen to get rid of us as quickly as possible. Some serious training required to up standards - especially attitude to customers who have paid a high price for the experience!. It was very disappointing in that respect - standards have fallen. Used to be much better.
Stayed 1 night in Jun 2023

2/10 Terrible

Wendy

Stayed 2 nights in Jun 2023

10/10 Excellent

Robin

Stayed 1 night in May 2023

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location! The staff were fantastic would stay there again
Stayed 1 night in May 2023

6/10 Okay

Myra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed many times. Room was really good. However, the whole place needs attention. Flaki g paint, dirty carpets in all areas, worn in the room. Out towel rail in the bathroom was in bits and unusable. Severe lack of sockets in our room. Food in adjacent “pub” - fish was good. However, chips were from frozen and not pleasant. Salad garnish was old and limp as was coleslaw - had been lying out for ages. This all lead us to not having breakfast, which, at around £18.00 we did not wish to chance. Far too expensive. Staff at reception in morning was lovely - Caroline I think. Very pleasant and helpful. Made our departure so much nicer than our arrival.
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023

4/10 Poor

ANTHEA

Traveled with partner
Disliked: Staff & service, property conditions & facilities
When we arrived we were given two rooms which both had leaks due to holes and damp in the bathroom ceilings. Tired and run down hotel.
Stayed 1 night in Oct 2022

8/10 Good

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our cottage was amazing. Too hear the waves from my room was so soothing.
Stayed 2 nights in Aug 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

D

Liked: Room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic setting
really nice hotel in a fantastic setting and we really enjoyed our stay , very helpful and friendly staff ,the only kinda negatives I could mention was the fact they have a beautiful lounge bar but only use it for breakfast ,and you have to go to the pub for lunches , dinner or a drink ,also the same group own the golf club but you can't go there for a meal either
Stayed 2 nights in Aug 2022

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Disappointing
Arrived to discover restaurant was not open due to staff shortages, cost b&b £209 but room small and view to rear ie parking. Shower excellent however. Staff very helpful but very disappointed that required to get mini bus to Royal Hotel Campbeltown to eat which I do not recommend.
Stayed 1 night in Aug 2021

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay at the Ugadale Hotel
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Machrihanish
This was a lovely hotel. Full of golfers and holidaymakers . Our room was very nice, not much of a view but seeing the sun and friendly staff was nice.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was a bit old fashioned. Disappointing that the dining room was closed and we were not informed until we arrived.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf hotel by stunning beach with great views
We stayed 4 nights. Receptionist was excellent, and found us a double aspect room with brilliant views. The room was very large and comfortable, with a luxurious bathroom. Unfortunately, the main dining room was not open due to COVID-19, and the bar food in the linked pub next door was pedestrian. Food at the partner Royal Hotel in Campbeltown (to which we were taken the following evening in a paid taxi) was more interesting.
Stayed 4 nights in Sep 2020

8/10 Good

RHC, Aviemore

Liked: Cleanliness, property conditions & facilities
Lovely old building, good lift, comfortable room and bed, good breakfast in bar, good parking Staff helpful but sparse, no luggage porter, no newspapers, very poor Internet connection, all meals apart from breakfast in Old Clubhouse, no sense of other guests. Not sure if charge of £200 per night plus more at weekends, plus £10 for breakfast justified in present circumstances.
Stayed 5 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2020

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic coastline
Beautiful cottages right on the coastline in a gorgeous part of the country. Highly recommended.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The tiles in the bathrooms were loose, and there were no instructions on how to use the cooker or microwave/grill/oven
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location and very good staff...breakfast was great!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and friendly staff made this a very enjoyable stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Liying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with amazing view
Fantastic views of the beach, the sunset view alone was worth the stay here. The check-in was seamless, staff were amazingly helpful, food at the restaurant was absolutely delicious. Room was spacious and tasteful, (love the tartans), really appreciated the information given about the room's namesake. Thoroughly enjoyed our stay. Definitely will head back here again if we're headed to Campbeltown again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel ... Lovely location & the shuttle bus to and from the hotel is really great . They are available between 5-15 minutes whenever we needed a lift to town or back to the hotel . And the driver is very nice & friendly . Shuttle bus is a available til 10PM from Campbeltown back to the hotel but the driver said he’ll pick us up at 10:30PM so that was nice . we booked an executive room for 2 nights with sea view and it was lovely . It was our anniversary but we didn’t hear anything from the management . We’re not expecting a bottle of champagne but a small thoughtful gesture would have been nice . We didn’t tell them it was our anniversary but I know that they know because my in-laws ordered a bottle of champagne as a surprise for us and also asked them to make a simple greetings in a white paper. Anyway , I thought I’d mention it . We had dinner at their restaurant and the food was really good , we enjoyed it . We also love their club bar , their pizza with haggis was really delicious . Buffet breakfast was good but the staff has to make sure side plates are available . I noticed the staff didn’t notice it at all even tho 3 of them have passed the buffet table and until I ask one of them to put some side plates . Sunset was amazing , so lucky the weather was glorious when we were there .The waiting Staffs are ok , not rude but they lack personality .. They need good customer service training.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting right by beach, very friendly staff in “pub”
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Deborah, Ottawa, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room overlooking the water, wonderful Rachael at the front desk and friendly pub staff. They offer free shuttle (Andrew, the driver , is very kind!) to the Royal Hotel in Campbeltown, which is a great idea and very much appreciated. Couldn’t have asked for a better experience.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat slightly marred by restaurant bin g closed
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourself to a bit of luxury: even if you're not a golfer, this resort hotel is well worth the investment. Excellent facilities, delightful staff, great location about 10 minutes' drive from the centre of Campbeltown (and the hotel provides a shuttle bus).
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room large bed. Large bathroom. Really nice. Food good but breakfast was in bar area if restaurant full. Not quite as nice to sit there
Stayed 1 night in Jun 2018