Ratings based on 18 Verified Reviews

4.3 out of 5
83% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Houston

Toilet and bed in same room. Weird! And gross!

Posted Feb 12, 2016
Pros: The architecture, the typical look
Cons: Have a door between the bedroom and the bathroom. Or fully close the toilet.
Location: Great location in the center
This place is for those who like their bathroom and their bed in the same room. There is technically a wall between the 2 but with a huge opening where you would expect a door. But unfortunately there isn't... The toilet has walls around but is fully opened at the top which let's you enjoy the sound and the smell of anything that's happening in there. I guess if you go to this hotel by yourself it doesn't matter. Other than that the hotel is very nice and very typical.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in historic Campeche

Posted Jan 25, 2016
This is a great place to stay if you are visiting historic Campeche city. The hotel is very well maintained, and the room we stayed in was very clean and spacious. The bed was extremely comfortable. The staff is very friendly. And the food at the restaurant is excellent. I knocked off a point in room comfort because our bedroom faced in towards the courtyard, but did not have any windows to the street. So it was a bit dark.
1 out of 5
by A verified traveler from Houston

Jewelry stolen

Posted Nov 18, 2014
Cons: Have trustworthy staff or a safe in the room
A necklace was stolen from our room. At that price you'd expect to be able to trust the hotel staff not stealing your valuables but I guess we were wrong and naive about that. And it's not as if there was a safe we could have used.
5 out of 5
Recommended
for Couples
by David from Palo Alto, California

Great hotel on best street in the old city.

Posted Mar 16, 2014
Pros: The style and elegance.
Everything exceeded our expectations. Great location. Exquisite room. We usually prefer to not stay in luxury hotels but this was not "stuffy".
Comment from Hotel Management
Aug 15, 2015 by Casa Don Gustavo Hotel Boutique, Hotel Management
We appreciate your comments, thank you for sharing your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very smart boutique hotel

Posted Sep 7, 2013
Very high standard boutique hotel in the historic centre of Campeche. Extremely helpful staff.
5 out of 5
Recommended
for Everyone
by Enrique from Guadalajara Mexico

A perfect hotel!

Posted Jul 31, 2013
Pros: Everything! Location, decoration, staff, food
Cons: Sound proofing
Location: Campeche is like a different planet- you are transported to 300 years ago, the food is sublime, and people are very nice! Try Marganzo restaurant
This hotel really transports you to the Campeche of the 19th century. The rooms are decorated with antiques, yet what needs to be modern is modern (tv, ipod dock, bathroom). The staff is well trained, polite and discreet. The common areas are very nice - we had an awesome lazy afternoon by the pool. The restaurant is very good, and you can be served any place you want. One night we had dinner at the beautiful formal dinning room, the next day we had breakfast by the fountain. This hotel is tightly managed and centered around guest satisfactoom. The locatopm is awesome in an ancient and perfectly preserved pedestrian-only street, right by the old city wall. My only gripe is that although my room was fantastic (master suite) it faced the street, and saturday night the street music did not stop until 1 am. Better sound insulation would make this a perfect place
Comment from Hotel Management
Mar 1, 2014
Dear Enrique, We trully enjoyed reading your comments and be sure your suggestions will be taken into consideration; they´ve already been informed to our manager. We are glad we had the chance to host you during your past visit to Campeche and look forward to host you again in the near future.
5 out of 5
Recommended
for Couples
by Susan from Gloucester, UK

100% Recommended. Beautiful.

Posted Dec 7, 2012
Pros: The building was a pleasure to be in - stunning. The staff were wonderful, the location was perfect.
Cons: The restaurant was a bit formal and pricey for our taste but there are plenty of restaurants to choose from nearby.
Location: Situated on a pedestrianised street, parking can be a bit tricky although we found a spot very close by (with the help of Carlos). Otherwise great.
This hotel is absolutely stunning; an exquisitely restored palace. It is located in Calle 59, one of the only pedestrianised streets and perfectly located near the central square and Sea Gate. Our room was very nice and very well appointed. There was a discreet but very welcome pool which had a couple of loungers which always had clean towels bound up with a little posy of fresh flowers for anyone who cared to use it. There was also a restaurant. The staff at the hotel were exemplary - helpful, friendly and discreet. A special mention for Carlos who helped us so much with parking the car, carrying our luggage and planning our onward trip. Unfortunately he was not working the day we left and we didn't have a chance to thank him.
4 out of 5
Recommended
for Everyone
by A verified traveler from juarez

Cómodo y cerca de todo en Campeche

Posted Nov 7, 2016
Cómodo y cerca de todo en Campeche este hotel te ofrece lo que necesitas para descansar, su personal es amable aunque quizá a algunos el servicio en el restaurant les puede parecer lento
5 out of 5
Recommended
for Everyone
by A verified traveler from Guadalajara Jal exico

Excelente

Posted Nov 1, 2016
Pros: Excelente Ubicacion, Trato muy bueno y cordial desayuno incluido servicio excelente percio justo
Cons: Un poco mas iluminados las habitaciones , y que las ventilen un poco para que no huelan a encerrado
Location: En el centro de campeche.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mty

Muy bien ubicado... personal muy atento.

Posted Aug 21, 2016
En el centro histórico sobre la única calle peatonal y de movimiento. Muy bien cuidado y bien decorado