Ratings based on 125 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Mexico City

good business hotel

Posted Aug 23, 2017
Pros: They have room service until late and a very good breakfast buffet. They have a well-equipped gym and an outdoor pool.
Location: In front of the water and a seafood restaurant. Not walking distance in the colonial center, more on the outskirts of town
This is the perfect hotel for a business trip. Not many nearby dining options, but they have room service until late and a very good breakfast buffet. They have a well-equipped gym and an outdoor pool. The room could have been a little quieter, but it was impeccably clean. I would stay here again for a work trip.
3 out of 5
by A verified traveler

You don't get what you pay for!

Posted Aug 1, 2017 on Hotels
The hotel, the staff, the service was fine but when we got there, we got two different types of bedrooms even though we had paid for two superior rooms we got one superior and the other one was a regular one. Also when we made our reservations, supossedly breakfast was included but when we checked in, only two breakfasts per room were included and since we had a third person(a child) in one of the bedrooms, we had to pay an extra breakfast.
5 out of 5
by Roberto

Great place to stay, and reasonably priced.

Posted Mar 17, 2017 on Hotels
The Holiday Inn in Campeche is great. The property is very clean and located across the street from the ocean, along the malecón. The staff is friendly and very helpful, specially Jacqueline at the front desk, Julio at the restaurant, and César at the bar. The wifi works perfectly throughout the hotel (don't expect fiber-optic speeds, however). The hotel bar is pretty good, with a wide variety of drinks, reasonably priced. The breakfast buffet is very good, with lots of local dishes, fruit, yogurt, eggs to order, vegetarian options, pan dulce (Mexican pastries), and plenty of coffee, so I recommend that you include it in your reservation. The only drawback for this hotel is the location, since it's not downtown. But if you take a taxi ride for $2 dollars, you are there in 10 minutes or less. Overall, I was very happy with the property, and most importantly, with the service. Campechanos are very nice people.
Comment from Hotel Management
Mar 22, 2017 by Staff, Hotel Management
Dear Roberto: We really appreciate such a lovely words to us. It will be great to have you back. Warm Regards
5 out of 5
by Armando

Excellent

Posted Feb 15, 2017 on Hotels
Excellent hotel for Bussines trips
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Dear Armando: There is no better recommendation than yours. Thank you indeed for writing us. Warm Regards A.A Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016 on Orbitz
Clean rooms, comfortable. Nice to have restaurant on the premesis
Comment from Hotel Management
Nov 17, 2016 by Holiday Inn Campeche, Hotel Management
Dear Guest: Thanks for staying with us. We work hard to make our guests happy. We really appreciate your feedback! Warm Regards
4 out of 5
by A verified traveler

Modern style hotel

Posted Sep 23, 2016 on Hotels
Great hotel location with a ocean view
Comment from Hotel Management
Sep 24, 2016 by General Manager, Hotel Management
Dear Traveler: We appreciate the time you gave us to write about your stay. Is great to know you had a pleasant experience. Thank you so much for your preference. Warm Regards Guest Service Manager
3 out of 5
by A verified traveler

Posted Aug 15, 2016 on Hotels
Wi fi only good in reception , very poor in room
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Dear Guest: Thanks for having chosen us among other options. We really sorry that your experience was not as you expected. We will do the necessary to improve at this service. I hope, the next time you visit Campeche you could let us show you about it. Kind Regards.
4 out of 5
by Adrian from Mexico City

Good hotel

Posted Feb 20, 2016 on Hotels
Good hotel but the swimming pool was too cold
Comment from Hotel Management
Apr 30, 2016 by Gerente de Ventas, Hotel Management
Dear Adrian: We appreciate the time you took to give us your comment. We will consider the opinion expressed about our property. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Milton, PA

A great at the south edge of the city

Posted Jan 23, 2016
Campeche deserves to be seen and the location of the Holiday Inn makes that happen. it is situated on the main drag on the south side of the city (though at some distance away from the attractions of the Old City). The accommodations were good, the buffet breakfast was great, and the sightseeing was fabulous. Would go there again and would stay here again in a minute.
Comment from Hotel Management
Jan 25, 2016 by Hotel Staff , Hotel Management
Dear Mr. Robert: It is a pleasure to know that your stay with us was so satisfying. Thank you for promote our beautiful state and for those graceful words to us. We look forward to welcome you again. Best regards
5 out of 5
by Daniel from Oklahoma

Great hotel with a view of the Gulf

Posted Nov 30, 2015 on Hotels
Stayed here on a return trip. The view of the Gulf of Mexico from our balcony was excellent, and we saw the fishermen going out to sea as we woke up. The room was very clean and well maintained. The bathroom was a bit on the small side for a Holiday Inn, but the room and bathroom were very clean. The breakfast was probably the best hotel breakfast buffet I've ever had. The eggs were not preprepared, but were made to order when you went to the buffet line. All of the staff were extremely helpful and nice. We will stay again at this hotel when we return this way.
Comment from Hotel Management
Feb 13, 2016 by Gerente de Ventas, Hotel Management
We are extremely pleased that your stay with us has been so pleasant . For us, to create these experiences is our motivation every day. We appreciate the time you has taken to let us your opinion We are looking forward to have you back on your next visit to your “casa” in Mexico . Best Regards