Ratings based on 100 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Apr 11, 2016 on Hotels
the bathroom was too small and could have used a face lift
5 out of 5
by Gene from Provo Utah

Nice week in Campinas

Posted Jan 23, 2016 on Hotels
We had a wonderful time. The hotel was in a great location and very secure.
4 out of 5
by Julio

This traveler left a rating score only Posted Oct 28, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2015
More communication and organization needed. Good experience overall
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 4, 2015 on Hotels
3 out of 5
by A verified traveler

Ok hotel thats too expensive

Posted May 25, 2014 on Hotels
The rooms of the hotel are nice, and so are the facilities such as the pool area, tennis courts and restaurants. The bathrooms of the rooms could qualify as good, but the tile jobs show lots of signs of wear and tear, the toilets don't flush well, and the towel hooks are loosely hanging off the walls. With better maintenance this could be a better place. Also experienced long wait at check out, and inconsistencies with room amenities, such as tissues. If it hadn't been so expensive (I paid $350 a night) I'd be ok with it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2013 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2013 on Hotels
4 out of 5
by A verified traveler

Posted May 27, 2013 on Hotels
good hotel for pleasure or business. poor location, nothing close offsite.
5 out of 5
Recommended
for Families
by Marcelo

Very nice hotel. The room is clear e comfortable.

Posted May 6, 2013
Pros: Rooms at Palms building are the best.
Cons: food price
Location: You need to rent a car or taxi.
Very nice hotel. The room is clear e comfortable. There is a nice swimming pool ans spa.