Ratings based on 9 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2015
More communication and organization needed. Good experience overall
5 out of 5
Recommended
for Families
by Marcelo

Very nice hotel. The room is clear e comfortable.

Posted May 6, 2013
Pros: Rooms at Palms building are the best.
Cons: food price
Location: You need to rent a car or taxi.
Very nice hotel. The room is clear e comfortable. There is a nice swimming pool ans spa.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Sao Paulo, Brazil

A hotel you must have in mind for the world cup.

Posted Feb 17, 2013
The checkin were made one guy which did not know how Expedia works. He did not know the room was already paid, greatfully a kind lady knew it, more than I and even told me how it works, using ecatds. The staff are very polite. They look forward everything you need. As a resort it is the best one in the 2nd biggest city of Brazil, Campinas, 50 minutes from Sao Paulo and 5 min from intl airport Viracopos, that will be very very used when olympic games and world cup arrives in BR.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2016
Muito bom. Boa estada. confortável e boas instalações. Perfeito para crianças pequenas.
5 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo

Hotel surpreendente!

Posted Jul 22, 2016
Pros: Bar, Bandas e Piscina.
Cons: Qualidade dos drinks e comida da piscina.
Hotel confortável, animado, bons drinks e comida muito boa!
4 out of 5
Recommended
for Everyone
by A verified traveler

Fim de semana agradável e divertido entre família

Posted Feb 1, 2016
Localização muito conveniente p quem quer escapar de São Paulo num final de semana. Estrutura excelente de quartos, piscinas, quadras de tênis, parques, etc...Superou as nossas expectativas. Ótimo p casal com filhos pequenos. A parte negativa é q as bebidas são caras e presenciamos alguns mosquitos do tipo dengue. Não esquecer do repelente.
5 out of 5
Recommended
for Everyone
by A verified traveler from mogi das cruzes

Conforto total , ótimo para relaxar

Posted Jan 19, 2016
Fui muito bem recebido , ótima equipe tanto na recepção quanto na recreação, comida muito boa , excelentes bares/restantes , Pessoa Bar com bandas excelentes, nunca vi piscinas mais limpas , academia boa , Wi-Fi foi o único ponto razoável . Recomendadíssimo !!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Itupeva

Muito boa! Não temos do que reclamar!

Posted Jun 14, 2015
Foi apenas uma diária. Voltaremos para nos hospedar por mais tempo!
2 out of 5
by A verified traveler

Nur für Reisende die sich bewußt für ein Resort...

Posted Mar 2, 2013
Obwohl ich bei der Buchung angegeben hatte "early check in, approx. 6:00 AM" (Ankunft in Sau Paulo 4:20 h!) wollte man zuerst eine volle Übernachtungsrate für check in vor 14:00 h kassieren. Nach über 3 h Warten und mehrmaligen Gesprächen mit den Mitarbeitern der Rezeption hat man mir dann "gnädiger Weise" ein Zimmer, schlechter als gebucht, ohne zusätzliche Berechnung überlassen. Hotel hat zwar 4 Restaurants, an dem Abend als ich Essen wollte, waren allerdings 2 davon wegen "geschlossener Gesellschaft" nicht zugänglich. Ich kann das Hotel leider nicht empfehlen. Fühlte mich wie im Gefängnis - nichts für mich dieses Resort.