Ratings based on 46 Verified Reviews

4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Dec 24, 2012 on Hotels
For business travel this location lacks only one item, hiogh spoeed internet. the internet service at this location was poor to say the least and will effect my decisionto stay at this location again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2012 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2012 on Hotels
4 out of 5
Recommended
for Couples
by Marcella from Milton Keynes

Good hotel

Posted Aug 13, 2011
Upon check in we were informed the room was not ready but as we got there early we did not mind. They stored our luggage for us and when we returned the luggage was already placed inside the room. The room had a separate lounge, a small kitchen area (with no microwave, plates, cutlery-these had to be hired if wanted), bedroom and bathroom with bath. One thing missing was tea/coffee facilities because if the pans/plates/microwave were not hired then there was no way of making a quick hot drink. The bathroom had a very sunk bathtub and the only access to it was via some steps that were provided but otherwise the shower was quite good and the toiletries provided were of a good quality. Breakfast was not included and it was served in the restaurant Matisse. The daily rate was R$ 25 pp. Parking was also easy with valet parking and price just R$15 pday. Ideally located, with roof top small pool, sauna and free internet access on the business center. On the roof there was also a small gym with very modern equipment. I would recomment the hotel.
5 out of 5
by A verified traveler from Sao Paulo, Brasil

Royal Palm Residence

Posted Apr 6, 2011 on Hotels
Excellent hotel, great customer service, nice outdoor pool, good food. Only thing that could have been better was check-in. It took 30 minutes to check in. And, the mattresses were not as comfortable as they could have been. Overall, I would stay there again and recommend it to visitors of Campinas.
5 out of 5
by Mauro José

Muito bom

Posted Jul 21, 2017 on Hotels
Hotel muito bom. Boa localização, especialmente para turismo de negócios. Quarto amplo, com ante sala e cozinha americana completa. Ótimo restaurante.
Comment from Hotel Management
Jul 24, 2017
Olá, Mauro José. Obrigado pela sua avaliação. Que bom que aproveitou bastante. Adorei saber disso e espero pelo seu retorno.
5 out of 5
by Jair from boa

perfeito, ótimo cafe da manhã

Posted Jul 4, 2017 on Hotels
ótima
Comment from Hotel Management
Jul 6, 2017
Fico feliz com a sua avaliação e pelo fato de ter gostado de nosso café da manhã, Jair. Conte sempre com a qualidade de nossos serviços. Espero você conosco novamente no futuro.
5 out of 5
by SUZY LUZANA

muito bom.

Posted Jul 2, 2017 on Hotels
hotel confortavel ,cafè da manha otimo. a nossa estadia foi sò de uma noite mas tudo perfeito.
Comment from Hotel Management
Jul 6, 2017
Suzy, muito obrigado pela avaliação e por ter gostado do conforto e da qualidade de nossos serviços. O objetivo é sempre trazer a você a melhor experiência. Espero vê-la conosco em outras oportunidades.
5 out of 5
by Lucas

Excelente

Posted Jun 6, 2017 on Hotels
Ótima localização, hotel super limpo, o café da manhã foi excelente, o quarto é bem amplo e finamente decorado, os funcionários são cordiais. Em resumo, uma excelente estadia.
Comment from Hotel Management
Jun 8, 2017
Olá, Lucas! Muito obrigado pela sua avaliação. É muito gratificante saber que nossa estrutura o agradou. Volte mais vezes para tomar uma café conosco!
5 out of 5
by Cris

Posted May 30, 2017 on Hotels
Estadia ótima, funcionários educados e prestativos
Comment from Hotel Management
Jun 1, 2017
Oi, Cris! Agradeço sua avaliação. Fico feliz em saber que você fez uma ótima estada e gostou do nosso atendimento. Conte sempre conosco e até mais!