Ratings based on 63 Verified Reviews

3.7 out of 5
65% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from France

Location is nice

Posted Oct 5, 2017
Pros: the location
Cons: Make the cleaning team start later.
Location: nice location near the beach and the sea.
A shame that the view was in front of other buildings. No intimacy if curtains not closed. Then 2 single beds so not very comfortable. Also, cleaning team started at 8 15am which is quite early for holidays - a shame.
Comment from Hotel Management
Oct 7, 2017 by María, Hotel Management
Dear Guest, we take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Your feedback and experience will help us point out the key areas on which to continue to work on, and we truly appreciate the time you have taken to point out these matters. However, we are ever so pleased that you enjoyed the location of our hotel. Indeed, its close proximity to the beach is just ideal. We are truly honoured that you chose to stay with us. Best wishes, JS Ca´n Picafort
5 out of 5
Recommended
for Other
by A verified traveler from Newcastle

On the beach front with pleasant staff

Posted Oct 3, 2017
Pros: Location.
Cons: Beans for breakfast!
Location: The mini train around the resort is literally around the corner The hotel is right on the beach front along with lots of bars and restaurants.
Only stayed here for a couple of nights but there is a nice atmosphere at the hotel, friendly staff and it is close to the beach, bars markets etc so I would stay again.
Comment from Hotel Management
Oct 3, 2017 by María, Hotel Management
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation on Mallorca. As you said, the location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Yours sincerely, JS Ca´n Picafort Team
5 out of 5
by Timothy

lovely stay

Posted Sep 18, 2017 on Hotels
stayed here 5 nights breakfast was good,beds were comfortable,rooms had lovely views,size wise they were ok,not a lot of room,but adequate,what it lacked in size was compensated,with the views,nice airy bathroom,overall,we were happy with our stay and would have no hesitation,in staying here again.
Comment from Hotel Management
Sep 20, 2017 by Maria, Hotel Management
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience. Your review really helps to motivate the entire team and will help other holidaymakers to make an informed choice as to their accommodation on Mallorca. With best wishes, JS Ca´n Picafort Team
4 out of 5
by Tiago Augusto

This traveler left a rating score only Posted Sep 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Awesome view

Posted Aug 8, 2017 on Orbitz
Pros: Far and way, the view. Fabulous.
Cons: Throw in a continental breakfast.
Location: Awesome location. Main drag for shopping is only a few paces away. I had a rental car and never drove it. We walked everywhere.
Right on the sea wall across from the beach. Lots of bars/restaurants right around the corner - and they don't rip anybody off - good value for sure. Nice sized pool if salt water is not your thing.
Comment from Hotel Management
Aug 10, 2017 by María, Hotel Management
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation on Mallorca. It is really great to see that you had such a good time. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, JS Ca´n Picafort
3 out of 5
by A verified traveler from Torquay U.K.

Great position, shame about the facilities

Posted Jun 9, 2017
Pros: Location overlooking beach
Cons: See above
Location: Very centrally located
As the Hotel had only recently reopened for the season we expected everything to be working. However the bath handrail was broken in room 114 and the extractor in the bathroom did not work meaning the mirror steamed up when having a shower. This was reported to reception who said no problem but was not fixed in the 10 days we were there. It got warmer during our stay and because of the heat at night and the mosquitoes we decided to try the air conditioning but despite setting to minimum temperature it just blew warm air around the small room. Being diabetic l require somewhere to store insulin but there was no fridge in the room which i find amazing in this day and age. l was offered a space in the bar fridge. No tea and coffee facilities in the room. At breakfast staff were busy setting up for dinner at 9am while many people were still looking for a table and had to find there own cutlery etc. Staff were slow to replenish Hot food which was never hot, So glad we were only B&B
Comment from Hotel Management
Jun 13, 2017 by María, Hotel Management
Dear Guest, thank you for taking the time to share your feedback about your recent stay with us. We want you to know that we take your comments very seriously. We are sorry that some parts of our hotel’s equipment did not meet your expectations. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper and Maintenance Manager to investigate. Your feedback and experience will help us point out the key areas on which to continue to work on, and we truly appreciate the time you have taken to point out these matters. Yours sincerely, JS Can Picafort
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
It's a nice 3* hotel, next to the beach. I would stay here again but I wouldn't go half board anymore. Food wasn't nice at all.
Comment from Hotel Management
May 23, 2017 by María, Hotel Management
Dear Guest, thank you for your feedback, we really do appreciate you sending in your review. Indeed, the hotel is close to the beach. The beach invites for a lovely walk and sunbathing. There are also some restaurants and bars serving lovely meals. Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are very sorry that it wasn´t to your liking.However, we are pleased that you enjoyed your overall stay with us, and that you would like to come back. Sunny regards, JS Can Picafort Team
4 out of 5
by A verified traveler

Can Picafort

Posted Sep 30, 2016 on Hotels
Would stay in this resort again
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
Dear Guest, thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you had such a good time, and that you would like to come back. Thank you! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Yours sincerely, JS Can Picafort
4 out of 5
by A verified traveler

Wonderful Sea Views!

Posted Aug 26, 2016 on Hotels
We really enjoyed our oceanfront view. The food and hotel service were very good. Although very busy, the location is very good for a beachfront holiday, or exploring the northern part of the island.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday but also for taking the time to share your kind review with us .It is really great to see that you had such a good time with us and that you enjoyed the varied food offer and the prime location of our Hotel. Our staff takes great interest in our guests to ensure that they are having a pleasant stay with us. We are very proud of them and it is always pleasing to receive such kind feedback as yours.We hope this was one of many great stays with us. Sunny regards from JS Can Picafort
3 out of 5
by John from Prague

Great location, good bed, bad dinners....

Posted Jul 31, 2016 on Hotels
The rooms are clean, the location absolutely great, but the food is iffy. Breakfast is just fine (aside from the ultra-super-sweet Tang-like orange juice) so no problem there. Dinners, however were just plain bad. Mind you, I can eat anything, but not here. The manager should be required to eat their dinner there every night. The other guests there were equally disappointed by the food. The ribs looked like boiled dog, the chicken was rubbery, etc... We resorted to having sliced veggies... anything that they didn't cook. To make matters worse, there is nothing to wash it down, because at dinnertime, any drink costs extra. Again, breakfast is fine, but dinners are iffy... especially "Fish night".
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear Guest, thank you for taking the time to share your feedback about your recent stay with us.It is great to learn that you have enjoyed our JS Hotel experience with highlights including the prime location of the hotel, the clean and comfortable rooms, as well as our varied breakfast buffet. However, regarding the choice of food we offer in our restaurant, we are very sorry we failed to live up to your expectations. Our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are very sorry that it wasn´t to your liking. We are pleased that you enjoyed your overall stay with us, and hope to be able to welcome you back soon. Best regards, JS Can Picafort Team