Andaz, Suite | Hypo-allergenic bedding, down comforters, free minibar items
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Reviews of Andaz Amsterdam Prinsengracht - a concept by Hyatt

5 out of 5
Andaz Amsterdam Prinsengracht - a concept by Hyatt
Prinsengracht 587, Amsterdam

Reviews

9.6

Exceptional

Rating 10 - Excellent. 655 out of 807 reviews" "
Rating 8 - Good. 121 out of 807 reviews" "
Rating 6 - Okay. 20 out of 807 reviews" "
Rating 4 - Poor. 6 out of 807 reviews" "
Rating 2 - Terrible. 5 out of 807 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with gorgeous garden on a nice quiet street. 20-30 minutes walking distance from almost everything. Expensive but worth it!
Stayed 4 nights in Apr 2024

8/10 Good

Christiaan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendliness of the staff, very clean rooms, the outstanding decor of the hotel, the inside courtyard, that dinner in the lobby was an option. The staff was pleasant and helpful, the card on the table wishing me a happy birthday was nice, as well as the little cake and stroopwafels:) Thank you for a comfortable stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Trish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful!
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property well located in old Amsterdam
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoys my stay here.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was at a great location. The staff was extremely friendly and accommodating. I would highly recommend this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stacy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Andaz!!! The decor was fun and colorful and our room had an amazing view of the canal. All the staff were so helpful and friendly. Highly recommend:)
Stayed 2 nights in Mar 2024

10/10 Excellent

Simela, Astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique hotel experience with cozy, comfy beds and great, helpful staff! Would love to stay again!!!
Stayed 3 nights in Mar 2024

8/10 Good

Krishna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canal setting was v nice!
Stayed 4 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Abraham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, garden, and property make this hotel a pleasant experience. The lobby and bar have a vibe and aesthetic that is simultaneously relaxing, cool, and classy, which is not easy to attain at once. The rooms are comfortable, stylish, and full of charm. The hotel is centrally located in one of the most busy areas for shopping, dining, and nightlife in Amsterdam, without being anywhere near the noise or unpleasantness of the area. Overall, you will likely enjoy the stay. There are two detractions. The first is not particular to the hotel but NL in general; the hotel is priced just above where it should be. At roughly $270-$350/night as a starting point, the experience falls just shy of being quite worthwhile. But this merely reflects the high cost of housing in Amsterdam. The second is a direct issue with the hotel; despite the beauty, charm, and comfort, the service was not consistent. While the reception desk staff were exceptional, those associated with the bar and dining area were somewhat indifferent and unaccommodating —potentially reflecting the high demand and (nonresident) client volume they deal with on a daily basis.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the most welcoming. We were a family traveling with a toddler and extremely jet lagged and they made us feel right at home.
Stayed 1 night in Feb 2024

10/10 Excellent

LUCILE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, Ana at the reception was most helpful. She organized a massage in the hotel spa, our laundry services and a hair salon appointment, recommended nearby places of interest and restaurants; everything we needed. Gloria at the restaurant was also charming and helpful. Breakfast in the hotel can be a la carte or buffet and everything is delicious. We got a room with canal view, very modern and comfortable and we enjoyed the water and juice in the minibar at no additional cost and the nesspreso coffee machine we had there. The hotel lobby bar has snacks, dinner and specialty drinks and is a great place to meet with friends or clients. We loved how close it was to Jordaan neighborhood restaurants and shops and the museums in Museumplein. We were able to walk safely to everywhere we wanted to go.
Stayed 1 night in Feb 2024

10/10 Excellent

rauni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in an area that was just around the corner from amazing restaurants and shopping. It was quiet, yet all the nightlife was a 5 minute walk away. Staff at front desk and restaurant were wonderful. The decor was modern and beautiful. Our room faced the water with floor length windows and was fantastic.
Stayed 3 nights in Feb 2024

10/10 Excellent

Steven

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
From the service to the cleanliness and location, this hotel executed and surpassed expectations in value.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service.
Stayed 3 nights in Jan 2024

8/10 Good

Azadeh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Centrally located. Strange bathroom layout.
Stayed 2 nights in Jan 2024

6/10 Okay

Rosanna

Stayed 3 nights in Dec 2023

10/10 Excellent

Richard, Providence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Perfect; Funky & Quaint
We absolutely loved this hotel! The service, amazing decor, coziness, and location were incredible! Super funky, lively lobby and bar, we didn’t get to eat at the restaurant but the menu and atmosphere looked awesome. The garden is gorgeous and we can’t wait to see it in bloom on our next trip! We will be staying here again on our next viist Amsterdam!
Stayed 1 night in Dec 2023

10/10 Excellent

Borys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Everything was perfect.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel! Would stay again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Salih, Istanbul

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nicely decorated courteous staff. Clean and nice rooms
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Good cocktails.
Stayed 3 nights in Nov 2023

10/10 Excellent

David, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with large rooms, great staff, a fun vibe and amazing location.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pier Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Was in Amsterdam for a short trip, and loved it here. Excellent and friendly service, and the umbrellas by the door are so thoughtful and INCREDIBLY useful.
Stayed 3 nights in Nov 2023

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for Amsterdam Dance Event and I had an atrium facing room (as I did last year for the same event). This year the hotel was much, much busier and noiser. The noise carried up to my room. While I love staying at the hotel due to its proximity to ADE I am going to reconsider whether or not I will stay at this hotel for next year's ADE.
Stayed 9 nights in Oct 2023

8/10 Good

Daniela

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Buena ubicación y buen ambiente
El Hotel está muy bien ubicado y las vistas son muy buenas. El bar y restaurant del primer piso son muy agradables. Tienen un servicio de paseo en barco que busca a los pasajeros justo frente al hotel. La decoración es fascinante pero la limpieza y reemplazo de ammenities es más bien deficiente. La recepcionista fue espectacular. Los masajes eran excelentes, pero lamentablemente hubo una persona que quedó inconsciente en el sauna y nosotros debimos socorrerlo, lo que arruinó completamente el relajo. Buena experiencia
Stayed 2 nights in Oct 2023

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The room is so nice. Plenty of room for gear. Very welcoming as you enter. Beautiful property, from the decor to the landscape. We will be staying here every time we visit Amsterdam.
Stayed 1 night in Sep 2023

10/10 Excellent

Elaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay here. The front desk staff was helpful and our room was great. We would stay here again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark, Highland Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful eclectic hotel in the heart of Amsterdam. Perfect place to end our trip to Europe.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing hotel - really cool design, awesome location and great staff and food! Love.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel, fantastic location, super nice, friendly and knowledgeable staff. Best of Amsterdam
Stayed 2 nights in Aug 2023

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outside streets very dirty.
Stayed 3 nights in Aug 2023

10/10 Excellent

Johan

Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Traveled with partner
Beautiful and unique property. Great location. Hope to return !
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What's not to like? We barely got in the door at 10:30 p.m., and Anna acted like we were long-lost relatives. She did positively everything to help us feel welcomed and taken care of. She led us to our room, provided much-needed beverages, took our bags, and told us which room our daughters were in. She showed us around the room, explaining amenities, and could not have been more helpful. Thank you, Anna!
Stayed 2 nights in Jul 2023

10/10 Excellent

Inshiya

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible resort. Service was fantastic. We loved our stay!
Stayed 4 nights in Jul 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service and a Great Property.
Used to be the Amsterdam Library until it relocated. Service is really great and the rooms / property are very beautiful. In a quieter area also which is very nice.
Stayed 4 nights in Jul 2023

10/10 Excellent

Yves, Mont Saint Hilaire

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for couple
Stayed 1 night in Jul 2023

8/10 Good

Max

Stayed 4 nights in Jul 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very slow elevator
Stayed 3 nights in Jun 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible customer service. Our concierge Anna, Ryan and team looked for ways to ensure we had a great experience!
Stayed 3 nights in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Andaz Amsterdam
Great location and great room with view of canal. Caught a canal tour right outside our hotel. Easily walkable to other sites in Amsterdam. Would love to stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

shakil

Liked: Staff & service, property conditions & facilities
Service levels excellent.
Stayed 4 nights in Jun 2023

10/10 Excellent

francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Interior decor was amazing Staff was so attentive Rooms were modern and beautiful!
Stayed 2 nights in Jun 2023