Ratings based on 1,748 Verified Reviews

3.9 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso Texas

Posted Dec 2, 2017
This was our first time staying in your hotel and it comfortable and friendly we will recommend it to our friends should they travel in your area
4 out of 5
Recommended
for Everyone
by A verified traveler from Jerusalem, Israel

Very decent hotel in excellent location.

Posted Nov 21, 2017
Overall, an excellent choice. Hotel is clean and comfortable and staff responsive and helpful. Room was a tad on the small size but very decent given the central location. The biggest negative was the lighting in the room, which was a bit too muted — something that sounds marginal until you want proper light when it’s still dark outside at 7:30 am.
Comment from Hotel Management
Nov 23, 2017 by psi, Hotel Management
Dear Antony, We are happy to read that you had a good stay with us! We are delighted to read your comments; particularly your thoughts on the service you received during your stay. We appreciate your comments concerning the lighting as we strive to continuously improve the quality of our service. Our team is always at your service to assist you with any future requests. Kind regards, Patricia
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Posted Oct 26, 2017
The welcoming and helpful staff were delightful. The location is conveniently located within a brisk walk of Centraal station, the Rijksmuseum, shopping, restaurants and other attractions. The room was clean, orderly and attractive but very small. Unfortunately the room was much louder than I anticipated due to crowd noise when the bars let out in the middle of the night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stroud, UK.

Very nice hotel and central to many attractions

Posted Oct 22, 2017
Four of us stayed at this hotel and found all the staff friendly and informative. Although quite central it was very quiet day an d night. Would stay there again.
3 out of 5
by A verified traveler from watsonville , california

Nice location , so-so accommodations.

Posted Oct 18, 2017
Perfect location, in the center of the city, also perhaps the most affordable option downtown. Room was amble , but smelled funky, honestly like cat urine. Service from the staff was so-so, depending on the individual.
Comment from Hotel Management
Oct 30, 2017 by CB, Hotel Management
Dear Zach, thank you for writing us your experiences. Due to your comments, we are able to improve our service. It is a pleasure for us to hear that you enjoyed your stay and the location of the hotel. We hope to welcome you again. Kind regards, Carine
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Best location ever

Posted Sep 28, 2017
Pros: The location
Cons: Hotel staff could be a bit warmer
Nice hotel with a perfect location (you cannot get better than this), next to Rembrandntplein. It's a bit noisy if you are staying during the weekend, and your room is not on the canal side, but you can join the party :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Posted Sep 28, 2017
Nice hotel with a good central location. Staff was very helpful during our stay at the hotel. The rooms were clean and very spacious.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

A decent hotel in Delft

Posted Sep 12, 2017
Cons: Stop turning the A/C off when the temp drops to 16c.
Location: Great view of the city from the hotel and walking distance from city center, tons of bars and restaurants
Overall it was an above average experience. My deluxe room was changed to a similar room type when the issue was identified. I think its one of the better options in Delft in comparison to B&B's or other hotels. Breakfast and the high speed wifi was good.
3 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA USA

Nice Hotel

Posted Sep 11, 2017
Pros: Location, location, location!
Cons: We arrived at the hotel at around 10:30am., Check-in is at 3:00. There was no early check-in allowed so we had to drop off our bags and return at 3.
It was a decent hotel in a very good location, close to Rembrandt Square, which also had a trolley stop right on the square. This made travelling around the city via trolley very convenient. The room was a nice size room, especially for Europe.
Comment from Hotel Management
Sep 15, 2017 by psi, Hotel Management
Dear Tom, Thank you very much for sharing your experiences with us. We are very pleased to hear you enjoyed your stay and found our location convenient for your stay. I am sorry to read that it looks like that the early check-in was not allowed, this is only when we do not have clean rooms available at that moment. We hope we can welcoming you back some day. Kind regards, Patricia
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Brilliant hotel in the centre of amsterdam

Posted Aug 21, 2017
Very good conditions, staff excellent went needed. Cleaning staff done a brilliant job. Ticket staff for excursions brilliant and always up beat. Needed maintenence staff for one occasion, responded quickly and got the problem sorted. No complaints at all.
Comment from Hotel Management
Aug 28, 2017 by CB, Hotel Management
Dear Guest, thank you for writing us your experiences. Due to your comments we are able to improve our service. It is a pleasure for us to hear that you enjoyed your stay. We hope to welcome you again. Kind regards, Carine