Ratings based on 3,606 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from ireland
Rough AreaPosted Jul 31, 2017
Not only was the food terrible the area was quite rough with about 3 fights starting in the lobby all in the same hour. The food was an all you can eat buffet with dry turkey and bad mash. No effort put into the decoration of the hotel overall poor hotel
by A verified traveler
Noisy and shabbyPosted Jul 23, 2017
Pros: The taps on the bath were nice and the bed was clean
Cons: A complete renovation is needed in my opinion
Location: Location was fab, everything was in the vicinity, it was really well positioned. Staff worked really hard and went the extra mile.
The bathroom and bedroom are in need of updating. The tiles in the bathroom are simply worn out. The main body of the hotel felt really like a bit of a poor quality holiday camp. The music was unbelievably loud even at 2am, it was a good job we were exhausted or it would have been impossible to sleep. The windows were filthy and could not have been cleaned for years. The bed was clean though.
by A verified traveler from New York
Needs ALLOT of work done, but could be good.Posted Jul 18, 2017
Pros: beautiful chandeliers And the stairs too, rooms are very retro 90s grandier Unfortunately the owners are running it into the ground.
Cons: Everything! no soap had a bar abut 2cm big and looked used, no hot water in morning, water pressure is bad
Location: Its very central
Very long que for check in. Lack of staff. Rooms are dangerous with many faults, including broken mirrors and windows. Staff are friendly and the building is lovely.
by A verified traveler from Kent
Tired hotelPosted Jul 16, 2017
We booked a no window room based on only needing a place to sleep. The room allocated was smelly and very hot with no way of ventilating it. When mentioned to the reception they did move us to a similar room catorgory with a window which was more comfortable. In both rooms the wardrobe doors were in danger of falling off.
for Everyoneby A verified traveler
Excellent locationPosted Jul 12, 2017
Really good for the price great location Friendly staff amazing food
for Everyoneby A verified traveler from wigan
hotel nicely situated for shopping and local pubsPosted Jul 11, 2017
Pros: enjoyed decor easy access to shops as its situated in central position
Cons: a safe in room and air conditioning
Location: location is great for shops clubs pubs
hotel staff was attentive easy to gain information from and always on hand for my questions and needs . the food was a good standard and the staff very efficient . the room was clean and roomy with plenty of towels and nice beds to rest
by A verified traveler
One night out in townPosted Jul 10, 2017
The hotel rooms are tired and require upgrading. The furniture is extremely outdated, the sink had a large crack in it, the shower gel dispenser was broken and would not close and the toilet had an adequate flush sometimes and not others. For one night it was just about ok.
for Everyoneby A verified traveler from widnes
FairPosted Jul 10, 2017
Rooms A bit dated - excellent Central position - breakfast staff not very friendly, we arrived 15 minutes before the closing time to be told you'll have to hurry we're closing soon! Luke warm food and even cooler/stewed tea/ coffee. Hotel maid knocking on the door at 9am (two hours before checkout time) mithering us about what time we were leaving!!! And again she knocked ten minutes before checkouts . Luckily the hotel reception staff on check-in were very courteous and friendly
for Everyoneby A verified traveler from hampshire
Easy to find in the town centrePosted Jul 6, 2017
Staff helpful, easy transaction and no issues. Place seemed nice and plenty of space and areas for socialising.
for Everyoneby A verified traveler from london
Good budget optionPosted Jul 6, 2017
Great location, nice, clean, spacious room for the price and staff were very friendly and helpful, especially the concierge who seemed to really love his job and really wanted to ensure that we had a nice stay. Thanks!