Posted Jan 9, 2017
This hotel appears to have been recently renovated, however the ceiling above the tub/shower had water damage and was peeling. The 2nd morning of our stay, my wife and I were awakened by the sound of water pouring into our bathroom. Someone in the room above of was taking a shower and water was literally "pouring through the ceiling into our bathroom. The clerk promptly moved us into another room and was apologetic. However, what caught my attention was her saying "I thought they had that fixed." So this was obviously a known problem and they should not use that room until they are 100% sure that it is fixed.
THEN, on Saturday night/ Sunday morning, at 3 am we woke to the sound of a drunken brawl in the hallway. I called the front desk and complained and the ruckus subsided, briefly. At 4 am I called again and said that if they didn't call the police, I was going to. They apologized and finally it settled down, but my wife and could not go back to sleep. If we weren't checking out that day, we would have left the hotel. With the way things are in today's culture, my wife and I were seriously concerned someone might start shooting.
I told the front desk clerk that I was not paying for this stay and she said she would see what she could do since we booked through Expedia. We did get a refund for which we are appreciative.