Ratings based on 191 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet position

Posted Jan 12, 2017
Location: Quiet, out of the way, need a car or Taxi or Uber to travel around.
Hotel was fine but not quite at the base of Parliament as claimed, no shops within walking distance. Staff quite acccommodating.
3 out of 5
by A verified traveler from Sydney

Modern Businessman's Hotel

Posted Jan 12, 2017
Pros: the location is good, the room was spacious enough & beds were comfortable, parking facilities were convenient & the lifts were readily available
Cons: The staff local knowledge, lighten the colours in hall ways & rooms, room service staff to be better trained to do their work properly.
Location: The location was convenient to most of the exhibition museums, shopping & tourist attractions.
We found the hotel very modern in design & the layout was good so no room was far from the lift but we found the very dark colours in the hallways & room depressing & making visibility difficult. Facilities such as restaurants, pool & gym were in another building over the road which we found most inconvenient. The room had a very innovative & good lighting system but controls were numerous & all over the place. The television was very comprehensive range of programs with excellent picture but the remote control did not always function. The staff were generally very friendly however they seemed to lack local knowledge on things like, local restaurants, clubs, etc. or give directions to some locations such as the arboritum. We found the room was not particularly well serviced, no soap was provided in the bathroom until we asked fo it & we found the floors were not properly cleaned, rubbish which we left were there after the room had been serviced.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

Large rooms

Posted Jan 11, 2017
We were pleasantly surprised by the size of this hotel... we had 2 queen bedrooms, 2 full wardrobes, and living area, dining area and a huge balcony. 3 tvs with free Foxtel and movies. Plus free wifi, parking, use of gym, sauna and pool. The only extra we paid for was breakfast, however at $20 per adult it was excellent value. All for the cost of a standard hotel room elsewhere. We will definitely return here.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great Place to stay

Posted Jan 10, 2017
Great location Great place to stay Easy if you have your own transport Staff were great Amenities first class Quiet Recommend it
5 out of 5
Recommended
for Everyone
by A verified traveler from NEWPORT BEACH

Nice close to central of Canberra

Posted Jan 9, 2017
Pros: Close to everything ..as in shops...destinations....buildings....Summernats 30
Cons: Hot water system needs to be adjusted as water in shower was just warm......not hot enough...
Location: Location was not too far from Summernats 30 venue and was away from the hustle and bustle... Restaurants and local shops were nearby and very handy..
My experience in Canberra was excellent for my trip and enjoyed the few days for Summernats 30...
5 out of 5
Recommended
for Everyone
by A verified traveler

extraordinary Hotel

Posted Jan 9, 2017
A very well maintained hotel very modern and clean close to Parliament House
2 out of 5
by A verified traveler

Waste of time staying at this hotel,

Posted Jan 8, 2017
Got the biggest run around when checked in at 11.40pm, 1 1/2hr to get the right bed set up. For a 2 night stay I had to go to the check in desk 4 times. Never got a phone call from management while staying at the hotel ( offered from front desk) and as a customer I'm not happy. As a business owner I wouldn't treat customers like this. Try somewhere else first
4 out of 5
Recommended
for Everyone
by A verified traveler

Central Canberra stay

Posted Jan 6, 2017
Very nice, modern, new, quiet, however blackout curtains not so good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Dec 30, 2016
Very helpful and friendly staff. Clean, spacious and comfortable rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Very pleased in general

Posted Dec 29, 2016
Fantastic service. Lovely apartment accomodating requests. Seamless checkout. Only a couple of things: coffee machine didn't work properly. Could have done with a couple more hooks in the bathroom. Have stayed here before and would definitely stay here again.