Ratings based on 1,863 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Melbourne
excellent location, old, no free WIFIPosted Jul 24, 2016
Pros: so close to city walk
Cons: consider offering free WIFI
Location: walking distance to city walk
19.- WIFI or 10.- if you join their club. ridiculous pricing!
by A verified traveler from Syndey
good location, but old, rundown & expensive WIFIPosted Jul 24, 2016
Cons: fix the toilet
Location: good location close to city walk
The toilet didn't flush things away and even after a request to fix it, it wasn't working til the end of our stay. They are charging 19.- for WIFI. I would expect this to come as a free service in a downtown hotel.
by A verified traveler
Posted Jul 19, 2016
Cons: Maybe a bit of renovation.
Location: Very central. Canberra is a city with a lot to offer to visitor.
Location, room, breakfast excellent. Very good inside. Staff very helpful and friendly.
by A verified traveler from Queensland
Clean, comfortable, centrally located hotelPosted Jul 16, 2016
Pros: Central location, comfortable and rooms are quiet.
Cons: Bathrooms need updating and food is below par in terms of quality and price.
Location: Australian National War Memorial, Questacon, Australian Museum, Houses of Parliament, the High Court of Australia, shopping venues all within 3km.
Rooms are spacious, clean and comfortable but bathrooms are very dated (need to stand in the tub for a shower, which uses a plastic shower curtain). Staff were very obliging and special thanks to Paula at reception, who is a real asset to the hotel. In-house meals are over priced and offerings are limited, but there is a large number of restaurants and food outlets catering for a wide variety of tastes and offering competitive prices located in the Canberra Plaza, only a few hundred metres from the hotel.
by A verified traveler from Gosford, NSW
Nice hotel, close to shopping and restaurantsPosted May 10, 2016
Great hotel. Lovely clean room with good quality furnishings. Comfy bed although the pillows weren't great. Could hear neighbours through the walls, woke us up in the morning and they weren't being very noisy.
by A verified traveler from perth
Perfect locationPosted Apr 30, 2016
Very comfortable and the quality of the food from room service was excellent
by Pineapple from Granville, Sydney 2142
averagePosted Apr 24, 2016 on Hotels
Though the room itself is lovely and up to date, the bathroom is very old school. Still has a shower curtain with a not so excellent and tight shower. (I was later told at reception upon check out there was works to upgrade). There was no hair dryer, which is weird. The curtains were slightly tacky and worn out, requiring a pole to wind up or down. The bed itself is extremely comfortable. We ordered movies off the TV at $13 each, which I found expensive. We ordered food service and the soup tasted as if it were from a can. The mash potato was dry and the chips from the fish and chips weren't terrible, but weren't amazing. But the breakfast buffet was delicious and fresh. Staff are incredibly friendly. Parking is easy. Overall I will return. But the things mentioned above weren't worth paying $400 for two nights with a title of "Superior room".
by A verified traveler from Sydney
Two night stay for school holidaysPosted Apr 23, 2016 on Wotif
Pros: Location is great. Rooms are very clean and comfortable. Nice and quiet ambiance. Red Salt is an excellent restaurant.
Cons: I've raised this before - the single lift to the car park! Literally took 10 minutes to leave. Carpark access tickets failing to work at the boom gate
Last minute decision to splurge out for our last two days on the road. Have stayed here many times for work and the advertised rate was good in comparison to that offered in peak times.
Posted Apr 20, 2016 on Hotels
by A verified traveler from Adelaide
convenient & food greatPosted Apr 18, 2016
Pros: room was comfortable
Cons: would have liked to be able to sit straight in front of the TV when watching instead of on an angle
Location: very central to the city stores for shopping
found the food good but only problem I had was being on my own it was difficult to keep my table at breakfast without staff thinking I had left while going to the food bar. I came back to find my table cleared and someone else being allocated to it