A quick stay
Posted Mar 4, 2017
Just needed somewhere to relax and sleep for the night during an emergency trip to Canberra.
Room upstairs, (no lift?) no particular view, unless you like catholic centres. Room was freezing on aircon when we arrived. Room clean, spacious. Sheets fitted weirdly. The door slams, as will everyone else's in the corridor if they let them and they do... Tried to watch a free movie on Netflix and it wouldn't play. Found the same movie in the hotel's movie collection and started watching. We got booted out of the film several times. Apparently IT person on til 10 but we didn't know this, and was after 10 by the time we'd almost given up. Sleep interrupted by slamming doors in the corridor. More like a boarding house than a hotel!
Comment from Hotel Management
Mar 23, 2017 by GEM, Hotel Management
I was deeply concerned to read about the points you had mentioned with regards to the noises and guest entertainment system. I apologise wholeheartedly.
We thank you for staying with us and hope to win back your trust on another visit.
Guest Experience Manager