Ratings based on 1,875 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Sydney

Comfy accommodation

Posted Jul 24, 2016
Pros: close to shops, restaurants, staff were friendly, restaurant was clean and good
Room was good clean, parking spaces where limited and very tight, pool didn't have enough towels
Comment from Hotel Management
by Alana, Hotel Management
Dear Nat, Thank you for taking the time to write about your stay with us. We are glad to hear there were many highlights for your visit. We hope we can see you again soon for your next visit to Canberra. Kind Regards, Alana
4 out of 5
by A verified traveler from Sydney

Nice hotel close to the centre

Posted Jul 17, 2016
We had an okay time at our hotel. The room was a little dirty and we found a dirty sock in the corner or our room. The facilities are a bit old. We had breakfast included which was okay. A little cold though. Overall is was a perfectly fine hotel just nothing special.
5 out of 5
by A verified traveler

Conference Venue

Posted Jun 23, 2016
Pros: Staff very welcoming. Service first class. Restaurant (Stock) food and service excellent.
Stayed two nights. Conference was held in hotel. We had all meals in hotel. Service was excellent.
Comment from Hotel Management
Jul 2, 2016 by Alana , Hotel Management
Thank you for taking the time to provide feedback about your recent experience with us. We are glad to hear you enjoyed your stay and conference with us. We hope to see you again soon for your next visit to Canberra. Kind Regards, Alana
4 out of 5
by Neil

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 6, 2016 by Alana, Hotel Management
Dear Neil, Thank you for your rating about your experience with us. It is great to see you enjoyed your time with us and we hope to see you again soon. Kind Regards, Alana
5 out of 5
by A verified traveler from bega

Great place & Value

Posted May 27, 2016 on Wotif
Pros: So quiet
Location: So close to shopping centre , eateries etc
Nice clean & quiet. Breakfast wass also excellent.
Comment from Hotel Management
Jun 6, 2016 by Alana, Hotel Management
Dear Steve, Thank you for the great feedback about your stay with us. It is great to see you loved our location and the breakfast offerings provided were also a highlight. We look forward to welcoming you back in the future! Kind Regards, Alana
5 out of 5
by A verified traveler

Posted May 25, 2016 on Lastminute
Quick and friendly check in, excellent room facilities
Comment from Hotel Management
May 27, 2016 by Alana, Hotel Management
Thank you for the fantastic review. We are so happy to see you enjoyed our facilities and the team provided efficient and friendly service. We hope to welcome you back for your next visit to Canberra. Kind Regards, Alana
3 out of 5
by A verified traveler

Could be better.

Posted May 23, 2016 on Wotif
Pros: Location.
Cons: As per previous comments.
Location: My friend and I walked to a fantastic Japanese restaurant nearby. Along the way there were so many cafes and shops that looked equally great.
The bed was very hard, and I found it difficult to get comfortable. A mattress topper would help. I also felt that the room was a bit smelly, like stale cigarette smoke. An extra charge for parking was a bit cheeky too. Otherwise the hotel is clean, comfortable and well positioned.
Comment from Hotel Management
May 26, 2016 by Alana, Hotel Management
Thank you for taking the time to write about your experience with us. We are glad you loved our great location, we are lucky to be so close to great restaurants and shops. We are sorry to hear the best was uncomfortable, we are currently in the process of updating our beds across the hotel. We hope we have the opportunity to see you again. Kind Regards, Alana
4 out of 5
by A verified traveler

Nice hotel , big room and close to shops and eats

Posted May 21, 2016
Pros: location was near to everything
Cons: nothing
staff were friendly and helpful, rooms were large and clean would recommend to friends.
Comment from Hotel Management
May 23, 2016 by Alana, Hotel Management
Thank you for taking the time to write about your experience with us. We are glad you loved our location and the team provided helpful and friendly service. We look forward to welcoming you back again. Kind Regards, Alana
4 out of 5
by A verified traveler

wI'll book here again!

Posted May 18, 2016 on Wotif
Lovely. Easy to book. Close to CBD. Lovely clean room.
Comment from Hotel Management
May 19, 2016 by Alana, Hotel Management
Thank you for the great review. We are pleased the room was clean and you enjoyed our great location We look forward to welcoming you back again soon! Kind Regards, Alana
5 out of 5
by A verified traveler

Convenient and easy to find

Posted May 16, 2016 on Wotif
Comfortable well fitted out room. The hotel is close to all amenities and easy to access
Comment from Hotel Management
May 19, 2016 by Alana, Hotel Management
Thank you for taking the time to write about your experience with us. We are so happy to see you had a comfortable stay and enjoyed our great location. We look forward to welcoming you back again. Kind Regards, Alana