Ratings based on 1,611 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from wollongong

Nice place near everything

Posted Aug 18, 2015
Nice place close to the CBD but the fire alam that goes off at 8:20am and everyone had to leave the hotel and wait outside in the cold wasn't all that fun I must say .. We got free parking tho
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Clean, comfort with interrupted silence

Posted Aug 10, 2015
Pros: Clean rooms. Nice sheets.
Cons: The fire alarm system. Or at least the room that sets off the fire alarm could be isolated and checked.
Location: Walking distance to the city centre. Close to nightclubs, theatre and art gallery. Great restaurants.
Great room, clean and comfortable. Bathroom looked a bit 'tired'. Walking distance to the city centre. Our stay was pleasant until we were rudely awakened after a late night to a fire alarm. The whole hotel was evacuated at 6.30am to a freezing Canberra winter. Once outside, we realised that we were not in immediate danger because the hotel staff remained behind their check in desks and made no effort to ensure the safety of the guests. After the firemen retreated, we were sent back inside like it was a normal occurrence. It was. At breakfast we overheard a staff member confessing it was the third time that week. It was also the fourth time it has occurred in the three times I have stayed there in the last two years!
Comment from Hotel Management
Aug 18, 2015 by Sam, Hotel Management
Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne.I am pleased to hear you enjoyed your time with us however I am sincerely sorry about the inconvenience the fire alarm caused you.We hope to welcome you back here when next travelling to Canberra.
1 out of 5
by A verified traveler from LA

Don't Stay Here

Posted Jun 17, 2015
Pros: nothing
Cons: food, internet, comfort
Location: little bit out of the city
Very Spartan Hotel starting to look run down. Noisy rooms. Food was terrible. Absolutely hopeless internet. This place was expensive and it was just terrible to stay at. Give it a wide birth if you can
Comment from Hotel Management
Jun 22, 2015 by Sam, Hotel Management
Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I'm sorry for the shortfalls in the quality of our product and service on this occasion but hope we can welcome you back again soon to provide you with the stay we aim to provide all guests.
Comment from Hotel Management
Jun 22, 2015 by Sam, Hotel Management
Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I'm sorry for the shortfalls in the quality of our product and service on this occasion but hope we can welcome you back again soon to provide you with the stay we aim to provide all guests.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Australia

Charlesrahims Canberra Vacation

Posted Jun 15, 2015
Pros: I liked that it was a only a 5 minute walk from the buzz.
Cons: I think a revamp of the lobby to something more cosy like Europe or the USA.
Location: The location was still a 5 to 10 minute walk from the buzz which is ok if it wasn't so cold in Canberra.
Canberra is very cold in winter but Mantra was well heated! The rooms were well appointed for the price. I got a no view room on level 2. The computers in the lobby were free.
Comment from Hotel Management
Jun 18, 2015 by Sam, Hotel Management
Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I am pleased to hear you enjoyed your time with us. I am glad we could provide a nice room warm for one of those cold Canberra nights. We hope to see you back here in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania

Nice hotel close to the city centre.

Posted Jun 3, 2015
Pros: Quiet, very comfortable,good beds.
Cons: Heater directly over television; when fan comes on can't hear the television. Crockery too high in cupboard over the stove.
Very pleasant helpful reception staff. Nice and quiet rooms.
Comment from Hotel Management
Jun 18, 2015 by Sam, Hotel Management
Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I am pleased to hear you enjoyed your time with us. We hope to see you back here in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Food at the hotel restaurant may needs more efforts
Comment from Hotel Management
Jun 17, 2015 by Sam, Hotel Management
Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I am pleased to hear you enjoyed your time with us.Thank you for your comments regarding the rooms - we have just completed a 'refresh' of our living room areas and will look to do the same for the bathrooms in the future. We hope to see you back here when next in Canberra.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Ideal location

Posted May 31, 2015 on Lastminute
Pros: Pool and gym to myself.
Cons: Pool area is a bit tired and could be improved.
Location: Easy walk to centre of town so ideal for tourists and business poeple alike.
Clean modern room close to the centre of Canberra. Friendly staff and good amenities. Overall great value.
Comment from Hotel Management
Jun 17, 2015 by Sam, Hotel Management
Thanks for the great review! I am glad you enjoyed your time in Canberra and we look forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted May 28, 2015
Cons: Nothing, this section should be removed, it makes people think about problems regardless of how minute they really were
It was a nice stay, they couldn't find my booking at first but were very friendly and helpful, and enjoyed the upgrade
Comment from Hotel Management
Jun 17, 2015 by Sam, Hotel Management
Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I am pleased to hear you enjoyed your time with us. We hope to see you back here in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Convenient

Posted May 24, 2015 on Wotif
Staff friendly room meet my expectations Tv signal poor
Comment from Hotel Management
Jun 17, 2015 by Sam, Hotel Management
Thank you for taking the time to review your recent stay. I am glad that you enjoyed your time with us and that the staff were friendly. I hope we can welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly located

Posted May 23, 2015 on Wotif
The Mantra had everything I needed plus it was within easy walking distance from good cafes (and Civic).
Comment from Hotel Management
Jun 17, 2015 by Sam, Hotel Management
Thank you for taking the time to write about your experience with us. It was pleasing to hear that the location of the hotel suited and the staff were great! We hope to see you again!