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Rating 10 - Excellent. 648 out of 1615 reviews" "
10 - Excellent
648
Rating 8 - Good. 672 out of 1615 reviews" "
8 - Good
672
Rating 6 - Okay. 209 out of 1615 reviews" "
6 - Okay
209
Rating 4 - Poor. 65 out of 1615 reviews" "
4 - Poor
65
Rating 2 - Terrible. 21 out of 1615 reviews" "
2 - Terrible
21
8.0/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Sylvia, Hailsham
Traveled with partner
Feb 28, 2024
Liked: Cleanliness, amenities
Good location convenient for getting around to all the attractions if you have a car.
Spacious well equipped apartment but have to pay extra for parking and maintenance not top notch
Sylvia
Stayed 2 nights in Feb 2024
Response from Parth | Duty Manager on Mar 2, 2024
Dear Sylvia,Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for exploring the area. However, we apologize for any inconvenience caused by the additional parking fee and any maintenance issues you encountered. Please rest assured that we will address these concerns promptly to ensure a more seamless experience for our guests. We appreciate your valuable input and hope to welcome you back for an improved stay in the future.Warm Regards,ParthAdina James Court, Canberra
Dear Jessica,We're sincerely sorry to hear about your disappointing experience. Cleanliness and maintenance are top priorities for us, and we're disappointed to learn that we fell short during your stay. Your feedback is valuable, and we'll address these issues immediately to ensure a better experience for future guests. Please accept our apologies, and we hope to have the opportunity to restore your confidence in us during your next visit.Warm Regards,ParthAdina James Court, Canberra
8/10 Good
Joseph
Feb 6, 2024
Joseph
Stayed 1 night in Feb 2024
Response from Parth | Duty Manager on Feb 7, 2024
Dear Joseph,Thank you for choosing us for your leisure trip and for your 4-star rating! We're delighted to have been a part of your journey. If there's anything specific you enjoyed during your stay or any suggestions you'd like to share, please feel free to let us know. Your feedback helps us continuously improve our services. We look forward to welcoming you back for another memorable stay.Warm Regards,ParthAdina James Court, Canberra
Response from Parth | Duty Manager on Jan 29, 2024
Dear Milovan,Thank you for choosing to stay with us and for taking the time to leave a 5-star review! We are delighted that you had a wonderful experience at our property. Your kind words about our service and facilities are truly appreciated. We look forward to welcoming you back for another fantastic stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm Regards,ParthAdina James Court, Canberra
Great location, efficient and friendly staff...walking distance to a variety of restaurants, bars and some galleries too
David
Stayed 1 night in Jan 2024
Response from Parth | Duty Manager on Jan 24, 2024
Dear David,Thank you for your positive feedback! We're thrilled you enjoyed our great location and found our staff efficient and friendly. It's wonderful to hear that you were able to explore the nearby restaurants, bars, and galleries within walking distance. Your satisfaction is our goal, and we appreciate your choice to stay with us. If there's anything specific you loved or any suggestions you'd like to share, we'd love to hear more.Warm Regards,ParthAdina James Court, Canberra
Parking at a fee. Shopping and dining facilities at the back of the apartments. The apartment was spacious and comfortable.
Bernardetta
Stayed 2 nights in Jan 2024
Response from Parth | Duty Manager on Jan 14, 2024
Dear Bernardetta,Thank you for your feedback! We're delighted you enjoyed our spacious and comfortable apartments and took advantage of the nearby shopping and dining facilities. Regarding the parking fee, we appreciate your understanding. We continuously strive to provide a convenient and pleasant experience for our guests. If you have any further suggestions or comments, please feel free to share. We look forward to welcoming you back for another enjoyable stay.Warm Regards,ParthAdina James Court, Canberra
Easy parking at a fee. Shopping and dining facilities at walking distance at the back of the apartments.
The apartment was spacious and very comfortable.
Bernardetta
Stayed 1 night in Jan 2024
Response from Parth | Duty Manager on Jan 14, 2024
Dear Bernardetta,Thank you for your kind words! We're thrilled to hear you found our parking convenient, and the nearby shopping and dining facilities added to your experience. It's fantastic that you enjoyed the spacious and comfortable apartment. We appreciate your feedback, and it means a lot to us. Should your travels bring you back, we'd love to host you again for another delightful stay.Warm Regards,ParthAdina James Court, Canberra
10/10 Excellent
Amanda
Dec 20, 2023
Amanda
Stayed 1 night in Dec 2023
Response from Parth | Duty Manager on Dec 22, 2023
Dear Amanda,Thank you for awarding us five stars for your leisure trip. We're delighted to have provided you with an enjoyable experience. Our team strives to ensure each guest feels welcomed and comfortable. If there's anything specific you loved or areas we can improve, please let us know. We look forward to welcoming you back for another wonderful stay.Warm Regards,ParthAdina James Court, Canberra
8/10 Good
Joe
Dec 13, 2023
Joe
Stayed 2 nights in Dec 2023
Response from Parth | Duty Manager on Dec 15, 2023
Dear Joe,Thank you for choosing our hotel for your leisure trip and taking the time to share your feedback. We're delighted to see your 4-star rating! Your experience is paramount to us, and we're thrilled we contributed positively to your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear more. We look forward to welcoming you back for another memorable stay.Warm Regards,ParthAdina James Court, Canberra
6/10 Okay
Denise
Nov 29, 2023
Denise
Stayed 6 nights in Nov 2023
Response from Parth | Duty Manager on Dec 20, 2023
Dear Denise,Thank you for taking the time to share your feedback. We're pleased to have hosted you on your leisure trip. If there are specific aspects you feel we could improve upon, please let us know. Your insights are invaluable as we strive to enhance our guest experience. We hope to welcome you back and provide an even better stay in the future.Warm Regards,ParthAdina James Court, Canberra
8/10 Good
Work
Nov 15, 2023
Liked: Cleanliness, room comfort
Work
Stayed 2 nights in Nov 2023
Response from Parth | Duty Manager on Dec 13, 2023
Dear Guest,Thank you for taking the time to share your feedback. We're delighted you enjoyed your stay, and your insights are invaluable. If there are specific areas where we can enhance your experience, please let us know. Your satisfaction is our priority, and we're committed to continuously improving. We look forward to the opportunity to welcome you back for an even more memorable stay.Warm Regards,ParthAdina James Court, Canberra
Dear Fran,Thank you for sharing your brief but positive feedback. We're delighted to know you had a good experience during your stay. If there's anything specific you loved or any suggestions you might have, we'd love to hear more. Your satisfaction is our priority, and we look forward to hosting you again for an even better experience.Warm Regards,PathAdina James Court, Canberra
Dear Karoline,Thank you for your kind words about our location!We're delighted to hear that you enjoyed it.If you have any suggestions or feedback to make your future stay even better, please don't hesitate to share.We look forward to hosting you again.Warm Regards,ParthAdina James Court, Canberra
10/10 Excellent
Verified traveler
Oct 14, 2023
Liked: Cleanliness, room comfort
Clean, comfortable and spacious stay - would highly recommend
Verified traveler
Stayed 2 nights in Oct 2023
Response from Parth | Duty Manager on Oct 15, 2023
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had a clean, comfortable, and spacious stay with us. Recommendations from satisfied guests like you mean the world to us. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional experience in the future.Warm Regards,ParthAdina James Court, Canberra
Reception staff were excellent. The apartment is very spacious. Great location just five minutes walk to Civic Centre Canberra Centre. Having to pay extra for parking was a bit of a surprise but apparently this is quite common in Canberra so just be aware of that when booking.
Gregory
Stayed 6 nights in Oct 2023
Response from Parth | Duty Manager on Oct 9, 2023
Dear Mr. Gregory,Thank you for your feedback! We're pleased to hear that our reception staff provided excellent service and that you enjoyed the spacious apartment and convenient location. We apologize for any surprise regarding the parking charges, and we appreciate your understanding. We hope to welcome you back soon.Warm Regards,ParthAdina James Court, Canberra
10/10 Excellent
Darren
Oct 8, 2023
Darren
Stayed 2 nights in Oct 2023
Response from Parth | Duty Manager on Oct 29, 2023
Dear Darren,Thank you for the wonderful 5-star rating! We're thrilled to hear that you had an exceptional leisure trip with us. Your positive feedback is truly appreciated and encourages us to continue delivering outstanding experiences to our guests. We can't wait to welcome you back for another fantastic stay in the future.Warm Regards,ParthAdina James Court, Canberra
10/10 Excellent
Sandra
Traveled with family
Sep 24, 2023
Liked: Cleanliness, room comfort
Soacious well located spartment
Spacious property for family getaway of 4 adults to celebrate a birthday. Excellent location within walking distance to restaurants and shopping. Comfortable beds. Property is a bit dated and sound proof windows will be great. Pots and pans are missing lids. Enough crockery and cutlery. Property smelt of food when we first arrived. Overall a good value and good stay.
Sandra
Stayed 2 nights in Sep 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Ms. Sandra,Thank you for your detailed feedback. We're delighted you enjoyed our spacious property, convenient location, and comfortable beds. We appreciate your suggestions for improvements, and we'll certainly consider soundproofing and supplying missing pot lids. Your input helps us enhance our guest experience, and we look forward to welcoming you back soon.Warm Regards,ParthAdina James Court, Canberra
8/10 Good
Verified traveler
Traveled with family
Sep 24, 2023
Liked: Cleanliness, room comfort
Comfortable Stay
The unit was comfortable and in a good location. Had everything we needed for our stay.
Verified traveler
Stayed 2 nights in Sep 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Guest,Thank you for your feedback! We're delighted to know you had a comfortable stay in our well-located unit and found everything you needed. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Warm Regards,ParthAdina James Court Team
Lovely, helpful responsive staff. Rooms great with lots of facilities
Aviva
Stayed 2 nights in Sep 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Ms. Aviva,Thank you for your kind words! We're thrilled to hear that our staff was helpful and responsive, and that you enjoyed our well-equipped rooms. Your satisfaction is our priority, and we look forward to hosting you again for another enjoyable stay.Warm Regards,ParthAdina James Court, Canberra
Easy checking in, parking easy and dining options all within walking distance
Sharon
Stayed 1 night in Sep 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Ms. Sharon,Thank you for sharing your positive experience! We're delighted that your check-in process was seamless, parking was convenient, and you had various dining options nearby. Your comfort and convenience are our priorities, and we hope to welcome you back for another enjoyable stay soon.Warm Regards,ParthAdina James Court, Canberra
8/10 Good
Jake
Sep 11, 2023
Jake
Stayed 1 night in Sep 2023
Response from Parth | Duty Manager on Oct 2, 2023
Dear Mr. Jake,Thank you for rating your leisure trip with us! We're pleased to have been a part of your enjoyable experience. Your feedback is important, and we look forward to the opportunity to earn that fifth star on your next visit.Warm Regards,ParthAdina James Court, Canberra
Dear Suzana,We're delighted to hear that you had a fantastic stay with us!Providing exceptional experiences is our top priority, and your positive feedback reassures us that we're meeting our goals.We look forward to welcoming you back for more memorable moments in the future.Thank you for choosing Adina James Court, Canberra.Warm Regards,Parth ShahDuty ManagerAdina James Court, Canberra
Very close to the Jolimont Centre where the interstate coaches pull in, also walking distance to the Canberra metro and city bus terminal. Room was well appointed, you could stay here quite comfortably for an extended period.
Amanda
Stayed 1 night in Sep 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Ms. Amanda,Thank you for your fantastic feedback!We're delighted to hear that you found our location convenient and our room comfortable for extended stays.We look forward to hosting you again and providing you with another enjoyable experience.Warm Regards,ParthAdina James Court, Canberra
8/10 Good
Verified traveler
Sep 6, 2023
Liked: Cleanliness, room comfort
Apartment Overwhelmed Me
Given a 2 bedroom apartment expected to be in a small apartment, too much room for a single traveler. The apartment was a little dated but had all the facilities required for a short stay.
Verified traveler
Stayed 3 nights in Aug 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Guest,We appreciate your feedback.Our aim is to provide a comfortable stay for all guests.We're glad you found our facilities suitable, and we'll consider your comments for future improvements.We hope to welcome you back soon.Warm Regards,Parth ShahDuty ManagerAdina James Court, Canberra
6/10 Okay
Kerrin
Traveled with partner
Sep 3, 2023
Disliked: Cleanliness, amenities
Lovely staff average rooms
Kerrin
Stayed 2 nights in Sep 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Ms. Kerrin,Thank you for your feedback. We appreciate your kind words about our staff. We'll take your comments about the rooms into consideration as we continually strive to improve. Your input helps us enhance our guest experience, and we hope to provide you with an even better stay in the future.Warm Regards,ParthAdina James Court, Canberra
2/10 Terrible
Natalie
Sep 3, 2023
Natalie
Stayed 1 night in Aug 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Ms. Natalie,We're truly sorry to hear about your one-star experience during your leisure trip with us. We value your feedback and would like to understand more about your concerns to improve. Please feel free to reach out to us directly so we can address any issues and ensure a better stay in the future.Warm Regards,ParthAdina James Court, Canberra
10/10 Excellent
Melanie
Aug 31, 2023
Melanie
Stayed 2 nights in Aug 2023
Response from Parth | Duty Manager on Sep 24, 2023
Dear Ms. Melanie,Thank you for your fantastic five-star rating! We're delighted to hear you had a wonderful leisure trip with us. Your satisfaction is our top priority, and we look forward to hosting you again for another exceptional stay in the future.Warm Regards,ParthAdina James Court, Canberra
8/10 Good
Narelle
Business traveler
Aug 28, 2023
Liked: Cleanliness, room comfort
Good space and amenities
Narelle
Stayed 3 nights in Aug 2023
Response from Adina James Court on Sep 29, 2023
Dear Ms. Narelle,We sincerely appreciate your recent stay at Adina James Court Canberra and the feedback you shared.Your positive experience brings us joy and reaffirms our commitment to providing outstanding service and ensuring your comfort.Your loyalty means a lot, and we eagerly await your next visit, ready to assist with any preferences or requirements.Thank you for choosing Adina Hotel Canberra.Warm Regards,Parth ShahDuty ManagerAdina James Court, Canberra
8/10 Good
Julie
Aug 25, 2023
Julie
Stayed 2 nights in Aug 2023
Response from Adina James Court on Aug 27, 2023
Hello Julie!Thank you for taking the time to leave us with your positive thoughts and feedback on your recent stay here! I'm very pleased to see you enjoyed most aspects of your stay and we look forward to welcoming you back again!Kind regards,Casey Adina James Court Team
10/10 Excellent
Morgan
Business traveler
Aug 16, 2023
Liked: Cleanliness, room comfort
Morgan
Stayed 1 night in Aug 2023
Response from Adina James Court on Aug 25, 2023
Hi there Morgan,Thank you for taking the time to provide us with your positive thoughts on your recent experience with us! I'm very pleased to hear you enjoyed everything about your stay and we look forward to welcoming you back again in the future!I hope you have a lovely day!Casey Adina James Court Team
10/10 Excellent
ANGIE
Aug 6, 2023
ANGIE
Stayed 1 night in Aug 2023
Response from Adina James Court on Aug 14, 2023
Hi there Angie,I appreciate you taking the time to leave us with your positive feedback surrounding your recent stay with us! I'm very glad to see you enjoyed every aspect of your stay and look forward to welcoming you back again in the future!We hope you have a lovely day!Kind regards,Casey Adina James Court Team
Hi there Ian,Thank you kindly for taking the time to share with us your thoughts and feedback surrounding your recent stay with us! I'm very pleased to hear you enjoyed your stay, especially our central and convenient location! We look forward to welcoming you back again in the future!Have a lovely day!Kind regards,Casey Adina James Court Team
We liked the apartment - we got a free upgrade to a 2 bedroom too - very nice. We found it really ODD that we had no trace of the booking. Don't know what happened there - we booked through WOTIF, so the hotel was not able to see details of the booking. We hope the price was OK - we still can't see anything !
robert
Stayed 2 nights in Jul 2023
Response from Adina James Court on Jul 25, 2023
Hi there Robert,Thank you for taking the time to share with us your thoughts surrounding your recent time with us! I'm very glad to hear you enjoyed your stay though I apologise for any confusion around your booking. I'm glad that you were still able to have a wonderful experience with us.We look forward to welcoming you back again in the future and do hope you have a lovely day,Kind regards,Casey Adina James Court Team
10/10 Excellent
'Sue
Jul 19, 2023
'Sue
Stayed 1 night in Jul 2023
Response from Adina James Court on Aug 14, 2023
Hi there Sue,Thank you kindly for taking the time to leave us with your feedback regarding your recent stay with us! I'm very pleased to see you enjoyed every aspect of your stay and look forward to welcoming you back again in the future!We hope you have a lovely day!Kind regards,Casey Adina James Court Team
Nice room, comfortable bed, 2nd time I have stayed here, and I have been happy both times, will return
Luke
Stayed 1 night in Jul 2023
Response from Adina James Court on Jul 23, 2023
Hi Luke!Thank you for taking time to leave us with your positive thoughts and feedback about your second stay with us! I'm very please to hear you enjoyed yet another stay with us and we look forward to welcoming you back again for a third and possibly more!Wishing you a lovely remainder of your day!Kind regards,Casey Adina James Court Team
10/10 Excellent
Ruwani
Jul 9, 2023
Ruwani
Stayed 2 nights in Jul 2023
Response from Adina James Court on Jul 16, 2023
Good afternoon Rowani,Thank you so much for sharing with us your positive thoughts on your recent experience with us! We're very glad that you enjoyed every aspect of your stay and hope to welcome you back again in the future!Have a lovely day!Kind regards,Casey Adina James Court Team
6/10 Okay
Troy
Traveled with family
Jul 8, 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bathrooms very dated. Main Street so noisy with sirens at night. Size is good and very central.
Troy
Stayed 3 nights in Jul 2023
Response from Adina James Court on Jul 10, 2023
Hi Troy,Thank you for taking the time to review your stay at Adina Serviced Apartments. We hope to have the opportunity to welcome you back to the hotel in the future. Warm Regards,Kyla Fletcher
Was very convenient. Property clean but bit tired. Cracked tiles,carpet stained no hair dryer , some of plates were not cleaned properly. Was ok
major
Ida
Stayed 1 night in Jul 2023
Response from Adina James Court on Jul 10, 2023
Hi Ida,Thank you for reviewing your recent stay with us at Adina James Court. I am disappointed to learn about the issues you had in your apartment and am working with the relevant departments to rectify.We would like the opportunity to welcome you back to the hotel in the future. Warm Regards,Kyla Fletcher
10/10 Excellent
Sean
Jul 7, 2023
Sean
Stayed 1 night in Jul 2023
Response from Adina James Court on Jul 27, 2023
Hi there Sean,Thank you leaving us with your thoughts on your recent stay with us. We're very pleased to see you had a positive experience with us and we look forward to welcoming you back again in the future!Kind regards,Casey Adina James Court Team
6/10 Okay
Robert
Jun 24, 2023
Robert
Stayed 1 night in Jun 2023
Response from Adina James Court on Jul 10, 2023
Hi Robert, Thank you for your recent review on Adina Serviced Apartments, James Court. We value all feedback from our guests to improve our business.Thank you for choosing to stay with us and we hope that you will continue to stay with us in the future. Kind Regards,Kyla Fletcher
8/10 Good
Antony
Jun 13, 2023
Antony
Stayed 3 nights in Jun 2023
Response from Adina James Court on Jun 14, 2023
Hi Anthony,Thank you for you review on your stay with us at Adina James Court. We hope your time in Canberra and at the property. We would like the opportunity to welcome you back in the future. Kind Regards,Kyla Fletcher
Hi Lee,Thank you for taking the time to review your recent stay with us at Adina James Court. We hope that you did enjoy your stay with us.I can understand your frustration with the security FOB not working initially, however, this is because we do have security systems in place that require our access keys to expire every now and again. This is to ensure safety for all of guests and our team. We appreciated your patience in rectifying this issue once it had occurred. We hope you choose to stay with us again in the future!Kind Regards,Kyla Fletcher
Hi Jenny, Thank you for you review on your stay with us at Adina James Court. We look forward to welcoming you back to the property in the future.Kind Regards,Kyla Fletcher
Property was neat and clean. Easy access to the shops. Transport was a bit difficult to get.
Mekush
Stayed 1 night in Jun 2023
Response from Adina James Court on Jun 7, 2023
Hi Mekush,Thank you for taking your time to review your stay with us. We hope that you thoroughly enjoyed all aspects of your stay and we look forward to welcoming you back to the hotel in the future. Kind Regards,Kyla Fletcher
The two bedrooms appartment was nice spacious, beds comfortable, cleanliness was good staff were so friendly and welcoming. The only thing I could pick at about the place is the 20 year old microwave.. will definitely stay there again
Peter
Stayed 1 night in May 2023
Response from Adina James Court on May 24, 2023
Hi Peter, Thank you so much for taking the time to review your recent stay with us. We hope you continue booking through us and we look forward to welcoming you back to the hotel in the future. Kind Regards,Kyla Fletcher
10/10 Excellent
GARTH
May 12, 2023
GARTH
Stayed 11 nights in Mar 2023
Response from Adina James Court on May 15, 2023
Good morning Garth,Thank you so much for taking the time to review your recent stay with us. I am delighted to see that you thought highly of the hotel and the time you spent here. I look forward to welcoming you back in the future. Please feel free to contact us directly for any future reservations!Warm Regards,Kyla Fletcher
Good morning Martyka,Thank you for taking your time to review your stay with us. I can see that you've given a positive review and we value this feedback as a business. We hope to welcome you back in the future.Kind Regards,Kyla Fletcher
Hi Nathan,Thank you so much for taking the time to review your stay with us. We are pleased to see that you enjoyed your stay and were fond of our spacious serviced apartments. We hope you choose to stay with us again in the future. Warm Regards,Kyla Fletcher
8/10 Good
Benjamin
Mar 29, 2023
Benjamin
Stayed 1 night in Mar 2023
Response from Adina James Court on Apr 1, 2023
Good afternoon Benjamin,Thank you for taking the time to leave us with your thoughts on your recent stay with us. We're very glad that you enjoyed the majority of your stay! It is our main priority to make sure all our guests feel welcome and comfortable during their time here and we're glad you experienced as such.We hope you choose to stay with us again in the future and hope you have a lovely day!Kind regards,Casey Duty Manager
8/10 Good
Daniel
Mar 24, 2023
Daniel
Stayed 1 night in Mar 2023
Response from Adina James Court on Apr 15, 2023
Good afternoon Daniel,Thank you for taking the time to provide us with your thoughts and feedback regarding your recent stay here. We're very glad that you enjoyed your stay with us! It is our team's number one priority to ensure all our guests feel welcome and comfortable during their stay and we're glad you experienced as such.We look forward to welcoming you back again in the future and do hope you have lovely remainder of your day,Kind regards.Casey Duty Manager