Get an overview of this hotel3.5-star Cancun hotel in Avenida Kukulkan with restaurant


Located in Avenida Kukulkan, this hotel is 0.1 mi (0.1 km) from Cancun Convention Center and 2.2 mi (3.6 km) from La Isla Shopping Mall. Caracol Beach and Forum Beach are also within 5 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a swim-up bar, and a coffee shop/café are onsite.

Room Amenities

All 177 rooms offer free WiFi, 24-hour room service, and LCD TVs with satellite channels. Guests will also find minibars, rainfall showerheads, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Aloft Cancun provides a sauna, a fitness center, and complimentary bicycles. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. High-speed wireless Internet access is complimentary.

Event facilities measuring 366 square feet (34 square meters) include a meeting room. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.

Aloft Cancun is a smoke-free property.

  • Total number of rooms - 177 
  • Number of floors - 10 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Rooftop terrace 
  • Poolside bar 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 34 
  • Snack bar/deli 
  • Beach towels 
  • Year Built 2013 
  • Conference space size (feet) - 366 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Steam room 
  • Outdoor pool 
  • Swim-up bar 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Shower only 
  • Hair dryer 
  • Rainfall showerhead 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge.

Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.

Splash - This beach restaurant specializes in international cuisine and serves light fare only.

Refuel - This coffee shop serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the health club or fitness facility.

  • Free bicycles on site 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

Hotel Name

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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